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Phoenix Resort Pyeongchang

3.5 star property

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Photo gallery for Phoenix Resort Pyeongchang

Down duvets, individually decorated, individually furnished
Flat-screen TV, heated floors
Sports massages, massages
Business centre
Water park

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon
  • Place, Phoenix Park Ski Resort
    ‪1 min walk‬
  • Place, Phoenix Blue Canyon
    ‪3 min walk‬
  • Place, Phoenix Pyeongchang Luge Land
    ‪3 min walk‬
  • Airport, Wonju (WJU)
    ‪56 min drive‬

Room options

View all photos for Standard Condo (20PY, Double bed or Ondol)

Down duvets, individually decorated, individually furnished

Standard Condo (20PY, Double bed or Ondol)

8.2 out of 10
Very good
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Futon

View all photos for Euro-villa Royal (40 Pyeong)

Flat-screen TV, heated floors

Euro-villa Royal (40 Pyeong)

  • 132 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for Suite Condo (30 pyeong)

Microwave, dining tables

Suite Condo (30 pyeong)

7.4 out of 10
Good
(3 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for Euro-villa Royal Suite (50 Pyeong)

Flat-screen TV, heated floors

Euro-villa Royal Suite (50 Pyeong)

  • 165 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Futons

View all photos for Standard Condo (Pet Friendly Room,Double bed or Ondol)

Down duvets, individually decorated, individually furnished

Standard Condo (Pet Friendly Room,Double bed or Ondol)

8.0 out of 10
Very good
(3 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

10.0 out of 10
Exceptional
(2 reviews)
  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 132 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Standard(Double or Twin bed randomly assigned)

Flat-screen TV, heated floors

Sky Standard(Double or Twin bed randomly assigned)

8.8 out of 10
Excellent
(3 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Sky Suite_Randomly assigned A or B Type

Flat-screen TV, heated floors

Sky Suite_Randomly assigned A or B Type

  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Sky Standard Family

Flat-screen TV, heated floors

Sky Standard Family

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Suite Family

Flat-screen TV, heated floors

Sky Suite Family

  • 99 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 2 Single Futons

View all photos for Kakao Friends Sky Suite

Kakao Friends Sky Suite | Living area | Flat-screen TV, heated floors

Kakao Friends Sky Suite

  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Kakao Friends Sky Standard

Kakao Friends Sky Standard | Down duvets, individually decorated, individually furnished

Kakao Friends Sky Standard

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite Bunker

Sky Suite Bunker | Down duvets, individually decorated, individually furnished

Sky Suite Bunker

  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for [Water Park 2 Tickets] Standard Condo (20PY)

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Standard Condo (20PY)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Futon

View all photos for [Water Park 2 Tickets] Suite Condo (30 Pyeong)

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Suite Condo (30 Pyeong)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park 2 Tickets] Euro-villa Royal (40 Pyeong)

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Euro-villa Royal (40 Pyeong)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park 2 Tickets] Sky Standard(Double or Twin bed randomly assigned)

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Sky Standard(Double or Twin bed randomly assigned)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park 2 Tickets] Sky Suite_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Sky Suite_Randomly assigned A or B Type

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park 2 Tickets] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Water Park 2 Tickets] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Water Park & Breakfast Package for 2] Standard (20PY)

Down duvets, individually decorated, individually furnished

[Water Park & Breakfast Package for 2] Standard (20PY)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Futon

View all photos for [Water Park & Breakfast Package for 2] Suite (30PY)

Down duvets, individually decorated, individually furnished

[Water Park & Breakfast Package for 2] Suite (30PY)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park & Breakfast Package for 2] Royal (40PY)

Down duvets, individually decorated, individually furnished

[Water Park & Breakfast Package for 2] Royal (40PY)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park & Breakfast Package for 2] Sky Standard (20PY)

Down duvets, individually decorated, individually furnished

[Water Park & Breakfast Package for 2] Sky Standard (20PY)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park & Breakfast Package for 2] Sky Suite (30PY)

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a large window with curtains.

[Water Park & Breakfast Package for 2] Sky Suite (30PY)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Water Park & Breakfast Package for 2] Sky Royal (40PY)

Down duvets, individually decorated, individually furnished

[Water Park & Breakfast Package for 2] Sky Royal (40PY)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for [Phoenix Fest -breakfast for 2] Standard Condo (20PY, Double bed or Ondol)

Down duvets, individually decorated, individually furnished

[Phoenix Fest -breakfast for 2] Standard Condo (20PY, Double bed or Ondol)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for [Phoenix Fest -breakfast for 2] Suite Condo (30 pyeong)

Microwave, dining tables

[Phoenix Fest -breakfast for 2] Suite Condo (30 pyeong)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Phoenix Fest -breakfast for 2] Euro-villa Royal (40 Pyeong)

Flat-screen TV, heated floors

[Phoenix Fest -breakfast for 2] Euro-villa Royal (40 Pyeong)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Futon

View all photos for [Phoenix Fest -breakfast for 2] Sky Standard(Double or Twin bed randomly assigned)

Flat-screen TV, heated floors

[Phoenix Fest -breakfast for 2] Sky Standard(Double or Twin bed randomly assigned)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Phoenix Fest -breakfast for 2] Sky Suite_Randomly assigned A or B Type

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a large window with curtains.

[Phoenix Fest -breakfast for 2] Sky Suite_Randomly assigned A or B Type

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for [Phoenix Fest -breakfast for 2] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Flat-screen TV, heated floors

[Phoenix Fest -breakfast for 2] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Phoenix Resort Pyeongchang

Enjoy direct access to the slopes and a sauna at Phoenix Resort Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is available on request.
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations, with a hairdryer. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature down duvets. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.
During your stay at Phoenix Resort Pyeongchang, you're just a quick walk from Phoenix Blue Canyon. Features include free WiFi in public areas and free self-parking, plus 7 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 7 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river
  • Services include a children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, a gym and a sauna
  • Steps from Phoenix Park Ski Resort and Phoenix Blue Canyon
  • Ski shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Have fun with on-site winter activities, including downhill skiing, snowboarding and sledging, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Phoenix Resort Pyeongchang helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers karaoke and ski passes. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pyeongchang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
ONDO – This buffet restaurant only serves breakfast.
ABETO – This lobby lounge only serves brunch. Open daily.
ONDAM – This restaurant specialises in Korean cuisine. Open selected days.
On-site venue No. 4 – This theme restaurant specialises in barbecue. Open selected days.
CHEONGLIM – This restaurant specialises in Chinese cuisine. Open selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • ABETO
  • CHEONGLIM
  • ONDAM
  • ONDO

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Lift

More

  • 28 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: KRW 60000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children
  • Pet fee: KRW 60000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The photos are representative of rooms offered and may differ from the actual room received.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Resort
Phoenix Pyeongchang Condominium
Phoenix Resort Pyeongchang Hotel
Phoenix Resort Pyeongchang Pyeongchang
Phoenix Resort Pyeongchang Hotel Pyeongchang

Phoenix Resort Pyeongchang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 164 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kyoungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to relax and enjoy a comfortable stay with clean and nice facilitites
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chanho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yew Ming

Liked: Staff & service, amenities, property conditions & facilities
Overall is a good place to visit.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good restaurant options; Ondo - main breakfast buffet restaurant, Abeto at the hotel provides wine buffet, and Lieto isa recommendable chicken and beer/kid's cocktails. A lot of activities, family-friendly resort!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Doug Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and service
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jae Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blooming Memories in Bongpyeong and Pyeongchang

I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

WOOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service nice staff

cozy room in the skii mountain
Stayed 1 night in Dec 2024
Verified

8/10 Good

Myeonghyeon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice, but the pillow was too small and the bedding was uncomfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service
Convenient for skiing and family gathering. clean and spacy in remodeled rooms.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Inkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay

Clean and comfy room and safe environments. Buffet restaurant located in the hotlw building needs improvements in food choice. Overall nice stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to snowboard, not too busy in the slopes, great fun!
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Ada Sien Sheung

Liked: Cleanliness, staff & service
First time here. Staying at resort, a bit old style. Clean n tidy
Stayed 1 night in Feb 2025
Verified

8/10 Good

Iswarni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sky resort. Suitable condo for family. You can cook meals
Stayed 1 night in Dec 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski in and chill OUT!

No frills, nothin fancy, but just what the doctor ordered after a day on the slopes! Clean, functional, and right next to the lifts.
Stayed 1 night in Jan 2025
Verified

8/10 Good

jin boo

Liked: Cleanliness, staff & service, amenities
Good for ski
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Siu Ling Debbie

Liked: Property conditions & facilities
Disliked: Amenities
Transport convenient. Snow park and water park are good.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

CHANG-SOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommand here

It was cozy place, everything was fine
Stayed 2 nights in May 2024
Verified

8/10 Good

Moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over than my expectation, very good.
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Town and amenities are limited seasonally and the attractions were all closed
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Carmen

Tiny towels supplied and had to ask for them. The room smelled like a gym locker but the smell might have been from the clothes steam closet. Something needed to be cleaned inside there. No dishwashing detergent provided. Mold in the showers. Stains on the bedding. Ample room for ski equipment but needed a second drying rack. Beds were a nice design. Floor heat worked well. Get the mountain-view room so that you’re not over a busy parking lot. Nice skiing and family activities. The price was too high.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
dishes chopsticks spoons are not overall clean. bathrooms are also not clean. except those things, I was satisfied with phoenix.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Byoung kul

Disliked: Amenities
Worst
Stayed 2 nights in May 2025
Verified

4/10 Poor

Rassendyll

Disliked: Staff & service, amenities, property conditions & facilities
poor and rundown facility, no bath towels supply
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kyoungshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Ski resort. I visited this place with my friends from SG and they were super satified with this place. And even think better than Ski resort from Japan they visited in Feb 23. Ski resort was well-organized and entire property (including dinning places and water park) were well maintained and renovated. They were super suprised when we discovered this place is actually over 20 years. They rent ski and ski closth as well. So you don't need to bring any heavy cloth or eqippments