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Hotel Neu-Schönstatt

3.5 star property

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Photo gallery for Hotel Neu-Schönstatt

View from property
Check-in/check-out kiosk
In-room safe, desk, free WiFi
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
1 Josef-Kentenich-Weg, Quarten, SG, 8883
  • Place, Chrüz
    ‪14 min walk‬
  • Place, Unterterzen Cable Car
    ‪16 min walk‬
  • Place, Walensee
    ‪2 min drive‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪97 min drive‬

Room options

Standard Double or Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Comfort Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, free WiFi

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment

In-room safe, desk, free WiFi

Comfort Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, free WiFi

Superior Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Neu-Schönstatt

This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and express check-in are on-site. Housekeeping is available on request.
Hotel Neu-Schönstatt offers 65 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hotel Neu-Schönstatt, you'll be within walking distance of Chrüz. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Restaurant Zentrum
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Unterterzen Ferry Terminal and a few minutes from Unterterzen Cable Car
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Hotel Neu-Schönstatt offers its guests a full-service spa, a sauna, and a fitness centre. A terrace, ski storage, and a garden are also featured at the business-friendly Hotel Neu-Schönstatt. Free self parking is available.

This 3.5-star Quarten hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Zentrum – This restaurant specialises in Regional cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Zentrum

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Neu-Schönstatt Hotel
Hotel Neu-Schönstatt Quarten
Hotel Neu-Schönstatt Hotel Quarten

Hotel Neu-Schönstatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 180 reviews
Rating 8 - Good. 38 out of 180 reviews
Rating 6 - Okay. 18 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

9.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Everything was really good. Friendly staff, comfortable room, easy parking, good breakfast… definitively great value for money!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The views were beautiful and the amenities are incredible!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mads Dam

Liked: Cleanliness, amenities
Nice modern rooms
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Nice infrared sauna and impeccable views.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suchay

Liked: Staff & service, property conditions & facilities
Really nice experience. Friendly staff and great view of the lake.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Perfect!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with fantastic views. Comfortable bed and great shower
Stayed 1 night in Aug 2023
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and very clean. Wifi a bit slow and restaurant closed for dinner.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable room, stunning views, a great restaurant with friendly and attentive staff. Good breakfast. Great value for money!
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Suk Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new condition super clean rooms, smooth self check in , great gym and sauna with great views
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just lovely. Wished we had more time.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful, clean airport, no reception so laurel tricky to get any extra information but very comfortable, great views, spa area, very comfortable. We were only there for 1 night but would have loved to have stayed for more.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and well appointed. The scenery was beautiful and there were paths nearby for walks. The church bells and cowbells provided a nice ambience. We did not realize that the hotel was part of a campus that included the Sisters Of Mary when we booked but it was a nice surprise when we arrived.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with magnificent views

Very clean, newly renovated hotel with comfortable rooms, good facilities (restaurant, gym, sauna, relaxation area, roof terrace), magnificent views (also from the balcony), friendly staff and excellent breakfast (also the bbq in the evening was lovely).
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect, but no air conditioning.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The property was clean. We had an incredible view of the water. Enough staff spoke English that we were able to accomplish everything we needed to with minimal complications. The breakfast buffet was delicious.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel run by nuns. Clean, comfortable rooms (everything seems brand new), the most sumptuous and delicious breakfast we had in Switzerland, but the best thing that could excuse everything else if there was anything to excuse is the view - overlooking a beautiful lake and mountains on the other side. If we knew, we would have stayed longer.
Stayed 1 night in May 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night here whilst touring around Switzerland. It’s a lovely hotel on the side of a hill overlooking Lake Walensee. Hotel is in good order. As with virtually all hotels in Switzerland, there is no air conditioning so it is recommended to take a mini fan with you if visiting in the middle of summer.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Pinakin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ling yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stay ever

The view is astonishing, it just had taken my breath away, absolutely fabulous!! The room is clean and new, breakfast is good too. Everything is perfect, despite there is a morning bell from the church besides, it could purify my spirit. Consider with this price in Switzerland, I would rate 10 out of 10, would definitely come again!
Panoramic view from balcony
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this place as a half way point between here and there. I saw it was on a lake. I was shocked how amazing the view was! I felt I could have been on Lake Como or some other resort…just spectacular and unexpected. The breakfast is across in a separate building and is awesome.
Stayed 1 night in May 2023
Verified

2/10 Terrible

LEONARD

Disliked: Staff & service, amenities
The heating did not work for hours (pretty much from check-in to 10pm) despite repeated contact with reception and multiple attempts to fix it. It was winter and the room was uncomfortably cold for most of the afternoon/evening. There is no personnel on-site so you need to call a hotline. They just said it would be fixed “within an hour”, which didn’t happen. I was told to pick up an extra duvet, which obviously doesn’t solve the problem, given it was negative temperatures in the Swiss mountains. A portable heater was only provided late in the evening and the main heating was finally restored afterwards. What made it worse was the lack of available staff / support to handle a basic issue quickly. I requested a refund and it was refused. Disappointing handling of a fundamental/basic expectation in a winter hotel stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

BEAUTIFUL PLACE BUT NO AC

CHECK-IN WAS COMPLICATED BOTH BECAUSE WE HAD BOOKED W POINTS ONLY TO DISCOVER UPON ARRIVAL THEY DO NOT ACCEPT HOTELS.COM POINTS. ADDITIONALLY THERE WAS NO AIR CONDITIONING OF WHICH WE WERE NOT AWARE AND THERE IS NO STAFF AVAILABLE AT NIGHT (IF U RUN OUTR OF TOILET PAPER UR ON YOUR OWN. THAT SAID, PLACE IS BEAIUTIFUL WAS VERY CLEAN AND COMFORTABLE AND INCREDIBLE VIEWS !
Stayed 2 nights in Jul 2023