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North House - Auberge la chouette / Hôtel Automatisé

3.0 star property

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Photo gallery for North House - Auberge la chouette / Hôtel Automatisé

Exterior
Interior
Standard Room | 2 bedrooms, individually decorated, free WiFi, bed sheets
Family Room | 2 bedrooms, individually decorated, free WiFi, bed sheets
Standard Room | 2 bedrooms, individually decorated, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
71, rue d'Auteuil, Québec City, QC, G1R 4C3
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Place, Quebec Cruise Terminal
    ‪13 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Room

Family Room | 2 bedrooms, individually decorated, free WiFi, bed sheets

Family Room

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 2 bedrooms, individually decorated, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(64 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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Interior detail

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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 3,399 reviews
The price is €143
includes taxes & fees
19 Oct - 20 Oct
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About this property

North House - Auberge la chouette / Hôtel Automatisé

Victorian hotel in Québec City
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
North House - Auberge la chouette / Hôtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at North House - Auberge la chouette / Hôtel Automatisé. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Grande Allée and 7 minutes on foot from Château Frontenac
WiFi is free in public spaces.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1845
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 20 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 066183, 2025-11-30, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / Hôtel Automatisé Hotel
North House - Auberge la chouette / Hôtel Automatisé Québec City

North House - Auberge la chouette / Hôtel Automatisé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 710 reviews
Rating 8 - Good. 212 out of 710 reviews
Rating 6 - Okay. 76 out of 710 reviews
Rating 4 - Poor. 29 out of 710 reviews
Rating 2 - Terrible. 16 out of 710 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ananya

Business traveller
Disliked: Room comfort
Overall it was an okay stay. I felt like I was just paying for the location as the hotel didn’t itself didn’t feel like it was worth the amount I was spending per night. The room was okay but climbing three flights of stairs every time got old fast. I liked the idea of staying in a historic building but the room itself wasn’t really special in any way. In terms of cleanliness I was expecting better. I found hairs on the throw pillow and on the shower curtain that weren't mine. I also stayed there for five nights and the room didn’t get cleaned at any point.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location!! The only drawback to our entire stay was the circular staircase. We had packed for 10 days including a cruise and our heavy bags we a challenge to navigate the stairs. Otherwise, everything was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Anne

Travelled with family
Disliked: Staff & service
Unfortunately this was not one of our better accommodations. We are both elderly with health issues so being on a third floor walk up was very difficult. My fault I guess for not asking. They did replace the broken coffee maker and got us the remote we needed for the tv. Satelite reception kept getting stuck. They did bring clean towels on the first morning but no staff returned for the next 3 mornings. The shower needs to be fixed. We had a good bed and air conditioning was appreciated It certainly was convenient to the downtown and the citadel.
Stayed 4 nights in Jun 2025

6/10 Okay

Diane

Travelled with partner
Excellent and quiet location with easy check-in. Room pictures are deceiving tho as this room had no window view for the price and this should be stated on the site.
Stayed 2 nights in Jun 2025

4/10 Poor

Ulises

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
La estadía nos decepcionó mucho. A pesar de estar bien ubicado, el albergue no está en buenas condiciones. La propiedad es vieja y requiere mantenimiento. Además, las habitaciones son chicas y con poca iluminación, excepto las que dan al frente. Es un albergue automático, así que todo (absolutamente todo) se maneja por teléfono. Por último, la relación precio calidad es realmente mala. Definitivamente no lo recomiendo.
Stayed 3 nights in Jun 2025

10/10 Excellent

maxime

Travelled with family
.
Stayed 1 night in Jun 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort

Stairs

I should have checked the reviews or requested a room on the first or second floor. 3 curling sets of stairs was a bit difficult when you are nearly 80
Stayed 4 nights in Jun 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Auberge is well located, a 15 min walk from the train station, and it was easy to walk around within the walls of the old city. The staff was very polite and helpful, the room was clean and the bed comfortable. I would stay here again!
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: -decent location -large, clean, airy room -good cupboards and closet for clothes -Fairly quiet location -Convenient luggage storage Cons: -Read the fine print, NO housekeeping service. If you want anything, you have to request it. We requested more coffee cups and creamers to replenish our supply and instead we got creamers and towels. -Communication was through text, but the texts were not answered promptly -We requested an extended checkout time three different times using three different communication methods. We got no response until the day before our request and were denied an extended check-out -the room needs a location to easily charge devices which is the norm for a lot of hotels now. We had to look for an outlet to use. -small bathroom with very little counter space to place toiletries -no towel racks to hang wet towels and the hook behind the door was broken. -TV remote and TV were very difficult to manage despite the instructions. Older guests who are not tech savvy would struggle with only using streaming services. -Narrow windy staircase is difficult to manage with larger suitcase.
Stayed 3 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Liked: Cleanliness
Room and bathroom were clean. I stayed 2 nights. Note: there are no elevators which is a challenge if you have mobility issues or if your luggage is heavy. Service: 3/5 - this is only an automated service. No one to assist with urgent or general questions right away. Entering the passcode for the front door was a challenge as the numbers were faded on part of the key pad. Ambiance: 5/5 - being an older building meant street noises were at a minimal.
Stayed 2 nights in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It’s impossible get in touch with someone at hotel. Send multiple message but no reply. There is no reception and only allow to connect via virtually. I wish there is someone to talk to if there is emergency.
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to walk around the Old Quebec City area. The building is nice, seems like a lot of the original architecture has been maintained. The rooms were sizable and beds comfortable. Definitely recommend if you're looking for something that can make you feel a bit like a local.
Stayed 3 nights in May 2025

8/10 Good

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, and facilities were clean But the staircase was not elderly friendly.
Stayed 3 nights in May 2025

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Monique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at North House Auberge la Chouette. It’s conveniently located just before the old fort entrance of Old Quebec City and near many restaurants to choose from. Despite travelling with a 90 year old… she was still able to go up the swirling stairs without difficulty. We would go back for sure!
Stayed 2 nights in Apr 2025

2/10 Terrible

Sharon

Travelled with partner
Disliked: Amenities
We felt it was a fire death waiting to happen! No fire doors in the hallway. We were in room 316 with no window to open for fresh air and only an emergency door which we were unable to open even if there was a fire. The wiring was Jerry rigged all over the room, looked very unsafe. During our four day stay the bed was not made once and only one change of towels after we saw someone in the hallway with them. The old towels were left in the room. There were no drawers for clothing…..I could go on. We felt absolutely ripped off. It felt like a prison room, dark and dingy. The only thing good was the location. If we could get our money back it would be great!!
Stayed 4 nights in May 2025

10/10 Excellent

Jun, Livermore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Self management. Easy to stay.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virtual service

My first time with virtual service, it's different, but I think I'll like it. I like the price.
Stayed 1 night in May 2025

10/10 Excellent

Anie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le localisation est parfaite. Belle petite chambre
Stayed 1 night in May 2025

8/10 Good

Mariliam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller

Nice bed, bad smell

Well located and the bed is comfortable. But there is a bad smell (sweat? Urine?) and it doesn’t look as good as the photos. I would find something else next time I need to stat in Quebec City for a conference
Stayed 1 night in May 2025