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Hôtel du Jardin by Les Lofts Vieux-Quebec

Property class: 3.5

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Photo gallery for Hôtel du Jardin by Les Lofts Vieux-Quebec

A bedroom with a large mountain mural, a desk with a lamp, a chair, and a bed with white bedding.
A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a gold-framed mirror.
A multi-story building with a brick facade, large windows, and a sign indicating a hotel.
A hotel room with a wooden desk, a coffee maker, a tray with glasses, and a pillow with the hotel's name.
A courtyard with a table and chairs, surrounded by brick walls and greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Place, Church of St. Roch
    ‪3 min walk‬
  • Place, Quebec City Convention Center
    ‪8 min walk‬
  • Place, Château Frontenac
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for Business Room, 1 King Bed

A bedroom with a large mountain mural, a desk with a lamp, a chair, and a bed with white bedding.

Business Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with two beds, a desk with a TV, a chair, and a wall-mounted TV.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A bedroom with a large wall mural of an owl, white bedding, and a modern headboard.

Room, 2 Queen Beds

8.2 out of 10
Very good
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

Along with express check-in, this smoke-free hotel has express check-out and a picnic area. WiFi in public areas is free. Housekeeping is available on request.
Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
  • Free WiFi
  • Services include luggage storage
WiFi is free in public spaces.

This 3.5-star hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 139016, 2026-08-31, 139016, 2027-08-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 901 reviews
Rating 8 - Good. 321 out of 901 reviews
Rating 6 - Okay. 86 out of 901 reviews
Rating 4 - Poor. 36 out of 901 reviews
Rating 2 - Terrible. 23 out of 901 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and building.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good spot and the room was clean and the building felt secure! The only thing that would have been nice is having some more counter space in the bathroom but aside from that the stay was great!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rochell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, an
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would choose it again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Modern and close to Old Quebec. Great bakeries in area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, convenient location. Will book here again for sure!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a convenient location.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lovedeep

Disliked: Staff & service
Checkin process was little difficult receptionist was there at her desk but still insist to complete checkin process online
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable place to stay.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Xinyi

Liked: Cleanliness, property conditions & facilities
everything is good！
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Frederic

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Barrie

Liked: Cleanliness, property conditions & facilities
None of the electrical outlets that the appliances were plugged into worked. Someone was called to sort the issue out. Still half of the outlets were not working on completion.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jordie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Staff were very helpful.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and beautiful ans spacious
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Wendela

Liked: Staff & service
Short walk to old town
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Really nice property
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well equipped looked like the pictures in a very good location, close to the bus station and to old town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Easy check-in and room was exactly as advertised! Mini-fridge was a pleasant surprise.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Denmark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Negar

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are friendly and understanding. The room is decent for the price, but it could be better. The rooms only have the bare minimum amenities; I even had to ask for soap and shampoo, as they were not in the room when we checked in.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Demet A

Liked: Cleanliness, staff & service, amenities
Room was well design and clean , we didn’t see any staff , it was self check-in hotel but prior to our arrival everything clearly explained via emails .
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Divine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Keep it up!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Brance

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Centrally located. Walking distance tonumerous restaurants
Stayed 1 night in Sep 2025