See all properties

Hôtel Must – Aéroport de Québec par JARO

3.5 star property

Choose dates to view prices

Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Indoor pool
Reception
Lunch and dinner served
Rooftop terrace
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪5 min walk‬
  • Place, Base de plein air de Sainte-Foy
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Memory-foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(50 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Memory-foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(154 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Memory-foam beds, in-room safe, desk, soundproofing

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.2 out of 10
Very good
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Memory-foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Memory-foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(18 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Memory-foam beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.2 out of 10
Very good
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

Similar properties

Interior detail
Hôtel Palace Royal Centre-Ville par JARO
  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 3,698 reviews
The price is €106
includes taxes & fees
2 Apr - 3 Apr
Hôtel Palace Royal Centre-Ville par JARO

About this property

Hôtel Must – Aéroport de Québec par JARO

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and a business centre. Weekly housekeeping is available.
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the pool at Hôtel Must – Aéroport de Québec par JARO. During your stay, you're just a quick walk from Carie Factory Amusement Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Steps from Carie Factory Amusement Center and 10 minutes on foot from Recreofun Amusement Centre
Hôtel Must – Aéroport de Québec par JARO offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Must – Aéroport de Québec par JARO. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star L'Ancienne-Lorette hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Boston Pizza – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2027-01-31, 222760
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Aéroport de Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 742 out of 1576 reviews
Rating 8 - Good. 472 out of 1576 reviews
Rating 6 - Okay. 222 out of 1576 reviews
Rating 4 - Poor. 79 out of 1576 reviews
Rating 2 - Terrible. 61 out of 1576 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Franco

Stayed 1 night in Nov 2025

6/10 Okay

Pierre-Olivier

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
1 seule personne pour faire les check in durant un rush.. la file s'étendait jusqu'à l'extérieur. Manque de serviette a la chambre( reservé pour 4 , tout était pour 2). Aucune serviette à la piscine les 2 fois que nous y avons été. Bcp de bruit avec l'arcade en dessous
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms were clean and well maintained. The pool was lovely after a long travel day. Check in was easy and quick.
Stayed 1 night in Nov 2025

4/10 Poor

Isabelle

Travelled with family
Disliked: Cleanliness, amenities
Not much went well here. No towels. No pillows. 1h wait in lobby to get service. Door to closet broken. Only one bag carrier. Not going back
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service. Pas de navette pour l'aeroport mais service taxi impeccable commandé pas le lobby. Definitivement un hôtel pour familles
Stayed 1 night in Nov 2025

4/10 Poor

Pierre-Paul

Travelled with family
Disliked: Staff & service
Chauffage dans la chambre défectueux. Le technicien est venu voir et nous dit que c'est comme ça il est programmé à l'interne il ne peux aller plus haut que 20 degré. Nous rappelons l'hotel car nous trouvons innaceptable et il nous donne plus de couverture... c'est a ce moment que nous appelons la ligne directe de Jaro pour faire une plainte et eux aussi trouve cela innaceptable. Le technicien revient et parle au technicien du chauffage et se rendre contre qu'il est mal connecté. Le chauffage marche mais arrete apres 10 minutes... Nous rappelons encore et le technicien revient et change l'unité au complet dans le mur. Nous avons finalement du chauffage mais la fan fait beaucoup de bruit et les enfants très fatiguer donc nous decidons d'endurer le bruit. Notre soirée a été interrompu pour une durée de 3h. Jamais ils ont voulu nous changé de chambre. Ensuite...problème de carte qui se demagnétise, beaucoup d'attente au ascenseur la carte ne semble fonctionner... au déjeuner... seulement pain, bagel et chose à mettre dessus, céréales et oeufs à la coque. Aucune viandes. Bref cet hôtel parait très bien mais est loin d'être dans nos choix pour le futur payé plus de 200$/nuit.
Stayed 1 night in Nov 2025

10/10 Excellent

Henri

Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

8/10 Good

Danny

Stayed 1 night in Nov 2025

6/10 Okay

Fabien

Travelled with family and small children
Disliked: Amenities
Bathroom not really clean, facial hair a bit everywhere, shower was leaking on the floor, can’t lock the bathroom and toilet doors…
Stayed 1 night in Nov 2025

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff
Stayed 1 night in Nov 2025

8/10 Good

Franck

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan Fournier

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nuit tres mouvemente a lhotel pas ete capable dormir a partir de 2h et demi du matin car plusieurs personne criis et tappaient partout sur letage
Stayed 1 night in Nov 2025

8/10 Good

Byong-Gyu

Stayed 4 nights in Nov 2025

6/10 Okay

Isabelle

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff really pissed me Up and stressed me out when she asked for my ID That I had forgotten home like 1 hour away. She Said go get IT or I can nothing for you and I cant accept your ckeck in. I was tired of m'y Working week and I had m'y 6 years old Daughter with me. I just wanted to relax and go and go swimming into the pool I havenever Seen That before
Stayed 1 night in Nov 2025

8/10 Good

sebastien

Stayed 1 night in Nov 2025

10/10 Excellent

Audrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Mélanie

Liked: Staff & service, property conditions & facilities, room comfort
Lits extrêmement confortables Chambre propre mais les interrupteurs étaient collants et vraiment sales. Les meubles sont brisés et usés. Les déjeuners sont excellents, une bonne variété d’aliments.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Karine

Stayed 1 night in Oct 2025

8/10 Good

Benoit

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay but the breakfast had only boiled eggs and bread.
Stayed 2 nights in Oct 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities
Propre et bien entretenue. Manque de variété au dejeuner
Stayed 2 nights in Aug 2025

8/10 Good

martine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Checkin super long mal organiser . Chambre pas prete a lheure. Devait reserver une heure pour le dejeuner et oreiller pas confortable.
Stayed 1 night in Oct 2025

10/10 Excellent

René

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien situé
Stayed 1 night in Oct 2025