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Hôtel Must – Quebec City Airport

3.5 star property

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Photo gallery for Hôtel Must – Quebec City Airport

Indoor pool
Rooftop terrace
3 Rooms Suite, 2 Queen Beds, 1 Queen Murphy Bed and Kitchenette | Private kitchenette | Microwave, coffee/tea maker
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Gym

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪3 min walk‬
  • Recreofun Amusement Centre
    ‪7 min walk‬
  • Laurier Quebec
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Must – Quebec City Airport

Hotel with free breakfast, steps from Carie Factory Amusement Center
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and a business centre. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the pool at Hôtel Must – Quebec City Airport. During your stay, you're just a quick walk from Carie Factory Amusement Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Steps from Carie Factory Amusement Center and 8 minutes on foot from Recreofun Amusement Centre
Hôtel Must – Quebec City Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Must – Quebec City Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star L'Ancienne-Lorette hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Boston Pizza – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1273 reviews
Rating 8 - Good. 394 out of 1273 reviews
Rating 6 - Okay. 156 out of 1273 reviews
Rating 4 - Poor. 63 out of 1273 reviews
Rating 2 - Terrible. 45 out of 1273 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
thanks
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour la semaine de relache. Probablement que l'hôtel était surbooké parce qu'il n'y avait pas moyen d'avoir assez de serviettes ou oreillers pour toute la famille. Le dejeuner, il n'y avait presque plus rien wt surtout, pas de place où s'assoir ou se déplacer. On nous a même demandé de quitter la piscine avec les enfants parce quily avait trop de monde. Les installations sont désuètes, mal entretenues. Excellente pression dans la douche!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

gabriela

Travelled with family
Pool, jacuzzi, water slide, Boston Pizza and arcade games/carrie factory, perfect stay with kids, I wish I could have stayed longer, I actually wanted to prolong our stay but the hotel was fully booked, we definitely enjoyed our stay, our favourite hotel in Quebec City so far!
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

8/10 Good

Hugues

Liked: Room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Julius

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, Room looks new. We enjoyed our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

mylene

Stayed 1 night in Feb 2025

6/10 Okay

Valeriy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff appeared to be unfriendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Alain

Stayed 2 nights in Feb 2025

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Madawaska Maliseet FN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Man

Business traveller
Liked: Cleanliness, property conditions & facilities
was normal nothing out of teh ordinary
Stayed 2 nights in Jan 2025

10/10 Excellent

Darshanand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Yves

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and easy to hop on the highway to get anywhere in the city. Close to shopping, movies and restaurants
Stayed 1 night in Feb 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Darshanand

Stayed 1 night in Feb 2025

8/10 Good

Andree Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Josee

Stayed 1 night in Feb 2025

6/10 Okay

Jean-René

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Cannot complain too much about my room cleanliness, everything was decent in that aspect of things. However, the Elevators in this Hotel are a f***ing joke!!! Only 2 out of 3 were working, meanwhile Elevator 3 is the only one to allow you access to Floor 7 (Pool, Spa, Gym), it seems being the only one working decently, but is extremely overwhelmed being the only working okay. Asked for 2 extra towel at from Front Desk and staff gave me some (Thank you) ; However, there was only 2 pillows in my rooms and both myself and my wife are always sleeping with 2x each. Front Desk said they were out of spare pillows... Overall I would rate my stay around 3.5 stars. Hotel is okay, but I felt it wasn't worth the 300$ I gave them for that night. I would have booked elsewhere knowing the "right / full" charge amount first.
Stayed 1 night in Feb 2025

6/10 Okay

Caroline

Stayed 2 nights in Feb 2025

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service
No frills, efficient, a bit worned out. Clean, good enough breakfast option
Stayed 2 nights in Feb 2025

8/10 Good

Seta

Stayed 1 night in Feb 2025