L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

Garden view
Children’s play area – indoor
View from property
Breakfast, lunch, dinner served; pool views
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Laval University
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(187 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(40 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(44 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Classic 1 Queen Bed, Partial Garden View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

L'Hôtel Québec par JARO

Family-friendly hotel with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at L'Hôtel Québec par JARO. During your stay, you'll be within walking distance of Laurier Quebec. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Le 10 Vagues
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the family-friendly amenities and the pool
  • 14 minutes by foot from Laurier Quebec and a 2-minute drive from Aquarium of Quebec
As a guest of L'Hôtel Québec par JARO, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly L'Hôtel Québec par JARO. Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Le 10 Vagues – Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 22 2026 (dates subject to change):
  • Children's club
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 074152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1148 out of 2289 reviews
Rating 8 - Good. 669 out of 2289 reviews
Rating 6 - Okay. 291 out of 2289 reviews
Rating 4 - Poor. 105 out of 2289 reviews
Rating 2 - Terrible. 76 out of 2289 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vivian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. So many things to do with kids. They had bouncy castles as a special event too. Pool in tropical setting with hot tub and splash pad were great. Food at restaurant was also reasonable.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff. The pool was great with the kids and restaurant was great as well
Stayed 3 nights in Oct 2025

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family trip. Even for a couple days stay. Hotel is very convenient for families.
Stayed 1 night in Oct 2025

8/10 Good

Kyrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Mbanza Nicia

Disliked: Cleanliness, amenities, property conditions & facilities
Not satisfied. Room was cold even after complaints and there was no water in the rooms. Beds were also extremely uncomfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Zachery

Liked: Staff & service, property conditions & facilities, room comfort
Great for children
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay with 2 young kids. They had a lot of fun with pool and splash pad. Near the aquarium and 20 minutes from old Québec. Would stay there again.
Great pool
Outdoor fun
Nice arcade
Nice confortable rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good experience, was great for my family
Stayed 1 night in Oct 2025

10/10 Excellent

Lisane

Stayed 1 night in Oct 2025

8/10 Good

Ren Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Janick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Poyuk

Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, good breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Josée

Travelled with partner
Liked: Cleanliness, staff & service
Clean and quiet rooms, even if there was a construction site on Laurier boulevard. The pool is nice, very family friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Eiji

Stayed 1 night in Oct 2025

4/10 Poor

Abdul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrogant staff — bad rooms — AC did not worked — reception staff asked to wait for 1 and half hour to repair the ac before giving new room. 1 st room was terrible, felt like cheap motel.. 2nd room was way better , felt renovated.. not a great option for the price but a decent hotel otherwise if u pay anything less than 200
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking included and easy compared to Old Quebec at $25/day. Has great facilities for kid - pool, air slides etc.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle pool area is so fun for families with young kids! An absolute must see.
Stayed 1 night in Oct 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room,
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruno

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

8/10 Good

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice hot tub. Room though is very small
Stayed 2 nights in Oct 2025