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Best Western Hotel Schlossmuehle

4-star property
Kaiser-Otto-Str. 28, Quedlinburg, ST 09 725 22 184
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3.3 out of 5
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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€88* Per night/room 26 May - 27 May

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Condo, 1 Double Bed, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Best Western Hotel Schlossmuehle, you're just a quick walk from Quedlinburg Old Town. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Steps from Quedlinburg Abbey and 4 minutes on foot from Quedlinburg Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Hotel Schlossmuehle ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Schlossmuehle

Everyone (2)
4 out of 5

Sehr gutes Hotel in Stadtnähe

Pros: Für unsere Familienfeier mit 9 Personen war ein eigener Raum für Frühstück und Abendbuffet vorhanden.
Cons: Der Übergang vom Parkplatz zum Hotel führt über eine sehr befahrene Straße (Kaiser-Otto-Straße) und liegt direkt hinter einer Kurve.
Location: Das Hotel befindet sich direkt unter dem Schloßberg und man erreicht in 15 Minuten die Innenstadt.
Stil und Ambiente dieses Hotels haben uns sehr gefallen. Das Team war sehr freundlich und ging auf Gästewünsche ein. Die Zimmer waren sehr sauber und in einem sehr guten Zustand. In jedem Zimmer waren Kabelfernsehen und WLAN vorhanden.

Posted by , from Norden on 7 Nov 2017

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4 out of 5

Tolles Hotel am Rand der Altstadt

Das Frühstück hätte für meinen Geschmack noch etwas großzügiger sein können. War aber in Ordnung.

Posted by , from Bremen on 11 Aug 2017

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Comment from Hotel Management

16 Aug 2017 by Best Western Hotel Schlossmühle

Herzlichen Dank Rolf, dass Sie sich die Zeit genommen haben, uns zu bewerten. Diese so positive Rückmeldung freut uns sehr. Wir hoffen, Sie besuchen uns bald einmal wieder. Ihr Best Western Hotel Schlossmühle in Quedlinburg.

2 out of 5

Stadthotel mit Enttäuschungen

Cons: Die Sauberkeit. Dusche mit Tür versehen.
Location: Hotel liegt fußläufig zur sehr schönen historischen Altstadt.
4 Sterne nicht würdig. Rezeption und Restaurant über einen Hof mit Kopfsteinpflaster zu erreichen. Als Gebehinderter hatte ich Schwierigkeiten darauf zu laufen. Das Zimmer (Juniorsuite) war in einem anderen , über den Hof zu erreichenden , Gebäudetrakt. Juniorsuite groß , sehr modern minimalistisch eingerichtet. Sauberkeit ließ zu wünschen übrig. ( "Staubmäuse" auf dem Fußboden). Duschbad in angenehmer Größe. Große Dusche , leider ohne Tür. Nach dem Duschen war ein Teil des Fußboden außerhalb der Dusche nass. Auf der gegenüberliegenden Straßenseite befindet sich der Hotelparkplatz. Weder geteert noch gepflastert. Da es ein regnerischer Tag war, war der Platz eine kleine Schlammwüste. dem entsprechend sahen meine Schuhe aus. Das Personal war freundlich. Frühstück war ok.

Posted by on 2 Feb 2017

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Comment from Hotel Management

8 Feb 2017 by Guest Relation

Lieber Gast, vielen Dank, dass Sie sich für die Bewertung unseres Hauses Zeit genommen haben. Ob gute oder schlechte Kritik, beides ist für uns wichtig, denn nur so können Prozesse optimiert und Mängel beseitigt werden. Wir werden die Sauberkeit mehr überprüfen und unser Personal weiter schulen, denn ein zufriedener Gast steht bei uns an erster Stelle. Wir bedauern sehr, dass Ihnen unser denkmalgeschützter Innenhof und unsere neue moderne Suite im Speichergebäude nicht zugesagt haben. Bitte informieren Sie uns bei Ihrer nächsten Buchung über Ihre Zimmerwünsche und Ihren Gesundheitszustand, damit wir für Sie eine optimale Lösung finden können. Gern können Sie auch direkt vor Ort die Mitarbeiter an der Rezeption ansprechen und einen Wunsch für einen Zimmerumzug äußern. Unsere Mitarbeiter machen es fast immer möglich. Wir freuen uns, wenn Sie uns eine zweite Chance geben und uns erneut besuchen, damit wir Ihnen zeigen, dass wir es besser können. Es grüßt Sie herzlichst Ihr Best Western Hotel Schlossmühle in Quedlinburg.

About the Best Western Hotel Schlossmuehle

Location Kaiser-Otto-Str. 28, Quedlinburg, ST 6484

Renovations + Closures

This property is closed from 6 December 2024 to 8 December 2024 (dates subject to change).

The property is closed between 13 December and 15 December.

This property will be closed from 29 November 2024 to 1 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 9903 square feet (920 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at Best Western Hotel Schlossmuehle. Parking is available for a fee. This 4-star Quedlinburg hotel is smoke free.

  • 102 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 9903 sq ft of conference space
  • 920 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Quedlinburg Station (1.5 km / 0.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Best Western Hotel Schlossmuehle offers 102 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Telephone
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.00 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: EUR 12.00 per day (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Schlossmühle
  • Best Western Plus Hotel Schlossmühle Quedlinburg
  • Best Western Plus Schlossmühle
  • Best Western Plus Schlossmühle Quedlinburg
  • Best Western Plus Hotel Schlossmuehle Quedlinburg
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You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.