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Rendezvous Heritage Hotel Queenstown

4.5 star property
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
1 bedroom, in-room safe, desk, blackout curtains
Rooftop terrace
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Queenstown Gardens
    ‪8 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout curtains

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | 1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

1 bedroom, in-room safe, desk, blackout curtains

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom Apartment with Lake View

  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 4 Single Beds and 1 Large Single Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with fitness centre and sauna
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with a safe and free newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Steps from Mt Crichton Loop Track and 13 minutes on foot from Lake Wakatipu
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mackenzies Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome views and loved the onsite restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Travelled with partner
Disliked: Property conditions & facilities
Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone
Stayed 7 nights in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great easy 20 min walk if you ate unfit like me. Transport is available though.
Stayed 1 night in Aug 2025

8/10 Good

SHIRLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and its staff were excellent as was the food very highly recommend. Bed and rooms very comfortable. I skiid The Remarkables the bus picked up at hotel and dropped me back at end of day. Highly recommend this hotel
View from restaurant
Stayed 3 nights in Jul 2025

8/10 Good

Janet Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Once we finally got the right room the stay was great with amazing view to wake up to every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The hotel is ok, but clearly dated and often not convenient. For instance, arriving with 2 heavy suitcases, you need to make your way through heavy glass doors (yes, they don’t open automatically) and when you get to your section, you also need to make your way through tedious access doors. Not convenient for travellers at all. Another thing that I liked was the pool and spa area. The sauna was modern, although an outside shower for hygiene factors would be recommended, also accompanied with warning signs that you should always bring a towel to the sauna and take a shower after the sauna, before you go into the spa or the pool. Things I have unfortunately witnessed with other guests not doing properly.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Amenities
Lake view room had amazing views. Room was great. Disappointing they charge you to park at the place you pay $400 a night.
Stayed 3 nights in Jul 2025

6/10 Okay

Eunjoo

Travelled with family
Liked: Cleanliness, staff & service
I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all day, the room still felt chilly, which made me wonder if the heater was too small for the room size. It was also extremely dry at night, making it hard to sleep; a humidifier would be a helpful addition. The pool water was too cold to use, and the jacuzzi was quite small and overcrowded — everyone had to sit very close together, which felt a bit uncomfortable. Lastly, I was a bit disappointed that breakfast and parking weren’t included in the room rate.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities
Great position, views, proximity to Queenstown and other areas, comfortable and the scale of the hotel makes it pleasant.
Stayed 6 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit confused about the parking, no parking available when we got back to our room and was told to park across the road but move it before 9am as it was council owned.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber-Janis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very clean, convenient location close to town centre, amazing views of Lake Wakatipu and The Remarkables, awesome facilities for families, great food in the restaurant and unbeatable customer service. We hope to stay with Rendezvous Heritage again in the future!
Stayed 6 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Extremely polite staff and extra helpful.Rooms were clean and well looked after
Stayed 1 night in Jul 2025

10/10 Excellent

Himanshu Manohar

Liked: Cleanliness, amenities, property conditions & facilities
Manager was helpful and accommodating
Stayed 4 nights in Jun 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emir

Stayed 9 nights in Jun 2025

10/10 Excellent

Xiao

Stayed 2 nights in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Devon, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time away. This hotel is highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location with the view. Helpful staff and made the stay pleasant and comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Would stay again if needed to be in the centre of Queenstown.
Stayed 5 nights in Jun 2025

8/10 Good

Yu, Edmonton

Travelled with partner
Quiet but not so clean. Nice location. VIP free drink coupon is only available with a meal purchase. :(
Stayed 3 nights in Jun 2025