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Rendezvous Heritage Hotel Queenstown

4.5 star property
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Exterior
Reception
Studio Suite, Lake View | 1 bedroom, in-room safe, desk, blackout curtains
Property amenity
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • TSS Earnslaw Steamship
    ‪20 min walk‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Lakeview

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom Studio Suite Lakeview

  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Non-Lakeview

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room Non-Lakeview

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom Studio Suite Non-Lakeview

  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite Non-Lakeview

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | 1 bedroom, in-room safe, desk, blackout curtains

Family Deluxe Room Non-Lakeview

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview | 1 bedroom, in-room safe, desk, blackout curtains

Executive Room Non-Lakeview

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with fitness centre and sauna
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with a safe and free newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Just a 3-minute drive from Skyline Queenstown and 11 minutes from Onsen Hot Pools
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Mackenzies Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shandesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Bag

Room was fine, and lounge looked lovely. They advertised that room had kitchenette, but it was just a small fridge and hot water heater ( no coffee maker). Surprisingly there were NO shelves to put clothes on. The hairdryer didn't work but they replaced it after a short wait. Not sure if the charge to park a car was listed when the booking was made.
Stayed 2 nights in Mar 2025

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Very noisy at night. Sounds travel through the building and it seems every minute someone was slamming a door. Could not sleep until way past midnight. Restaurant poor compared to what you can find downtown- 20 min away
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine A

Travelled with family
Liked: Amenities
The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

8/10 Good

penelope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and roomy. Good view of beautiful scenery
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and quiet and we had the most beautiful view from our room it was superb. Only a 15 minute walk into town, but if you didnt want to walk there was a bus stop right outside. Loved it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. The only down side is you have to pay for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lars

Stayed 1 night in Feb 2025

6/10 Okay

CHOI PO

Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony
Stayed 1 night in Feb 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience for our wedding, the staff were accommodating and our room was amazing, thank you!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Loved the in-room washer and bathrobes
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were kind and professional. Facilities need an update.
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lake view. If you plan to stay here, I suggest you request a lake view when you book it. The view is amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Petraa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location we really enjoyed our stay. The toilets do not have an extracter fan and get very hot and the food at the restaurant/buffet is terrible but everything else was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here three separate times over our two week trip. Its location on Fernhill gives a great view of the lake and also gets you just far enough away from the center of Queenstown that is feels a bit more peaceful. You can walk to town, but we Ubered and it was very affordable. Solid breakfast buffet, clean property, and friendly staff. Great place, we’ll absolutely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Meressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Feb 2025

10/10 Excellent

Diven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, the room had a bar fridge and itwas extremely chill.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Excellent views of the lake. Pool and hot tub.
Stayed 2 nights in Jan 2025