See all properties

Hilton Queenstown Resort & Spa

5.0 star property

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Breakfast and dinner served
Indoor pool
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Lake
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(20 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

Similar properties

Building design
Kamana Lakehouse
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 507 reviews
The price is €241
includes taxes & fees
2 Dec - 3 Dec
Kamana Lakehouse

About this property

Hilton Queenstown Resort & Spa

Lakefront hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hilton Queenstown Resort & Spa's great location. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, facials or manicures and pedicures at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes on foot from Lake Wakatipu and a 4-minute drive from The Kingston Flyer
  • Ferry terminal shuttle service available for a fee
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Wakatipu Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Stacks – On-site restaurant. Guests can enjoy drinks at the bar. Open selected days.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly; service was excellent. Rooms and facilities were very clean and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the property views and surroundings. We had stayed there 5 years ago, and since then, the hotel has had huge improvements in service and staff. Everything was fast and professional, from check-in, to room service and check out. Very friendly and helpful staff. The Wakatipu Grill restaurant has good food options. The rooms are tidy and comfortable, however, the only thing I would change is the duvet on the bed, that had fitted corners, which is not our personal preference and affects our comfort. But it is too minor. The hotel also has a ski hire spot which we didn't know about. We will make sure to use it next time. We would definitely go back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Beautiful and luxurious resort with breathtaking views of Lake Wakatipu. Staff were great from the porters service through to the restaurant staff. Truly 5 star, can't wait to go back again.
Lobby area
The snowman- Restaurant dessert.
Views from restaurant
Dinner at Wakatipu Grill
Stayed 4 nights in Jul 2025

8/10 Good

grace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in room 501 which was lovely. Upon arrival we were greeted in a friendly manner, the bellboy was lovely and the reception was clean and cosy although the air freshener is very over powering. Our room was lovely and clean although the glass sliding door doesn’t appear to have been cleaned in a long time. Room service was available daily however it wasn’t really good, I tidied the room myself daily so there wasn’t much for them to do yet it still wasn’t cleaned well. The view was beautiful and we enjoyed watching the planes flying in and out, the noise from the plane wasn’t a problem and we couldn’t hear anything when we closed the door. I would suggest you hire a car as the water taxi is $10 per person one way. Overall it was a lovely stay, the food was nice and the staff were polite. I will definitely return
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location on the lake. Water taxi very convenient and scenic. Fabulous sauna and pool.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel for a winter ski break. It’s Very close to the airport and a short drive to the ski resorts. Central Queenstown is about 15mins drive. The hotel room was very spacious with a split level living room/bedroom overlooking the lake. Great breakfast and dinner in the evening. We enjoyed our stay at The Hilton.
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Great property
Stayed 3 nights in Jul 2025

8/10 Good

Wing Yin Cristalle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JERRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Shannon, McKenna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a very nice hotel and property. We just had a very bad stay. We wanted to finish up a long trip with a 2 night stay here as a treat after a lot of driving and bouncing around the South Island. Check in staff was friendly and courteous, but there was an issue with the booking. They were able to piece it together, and ultimately got it handled without issue, but it took about 40 minutes. Not a big deal on its own. We got to our room, which was amazing. Very clean, lots of space, and a beautiful view! Exactly what we were hoping for. After settling in, attempted to log on to wifi, which did not work. Called the front desk, and they spelled our name wrong so we could not log in. They needed to change it in their system, then we could log in. They were again, helpful and courteous and had this corrected in about 20 minutes. Again, no big deal at all on its own. We left our room and returned later that night. Turned on the television which was set up with a menu to scan QR codes for room service menu, and a link so you could cast from your phone, or watch local programming. We went to bed, chose to cast, and after following the prompts got a movie on Netflix to cast to the tv, but with no sound. The tv had a message that said in order to adjust sound, the tv settings needed to be changed from surround sound. Again, called the front desk and explained the issue with the television. They said they would look into it as soon as possible. So we just watched local pr
Stayed 1 night in Jul 2025

10/10 Excellent

William Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was good and clean
Stayed 2 nights in Jul 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, but downside is distance from town centre. Lifts are a bit confusing and there are no shuttles to town or airport. Its all by Uber or taxi. Nice rooms though.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern styling. Restaurant was expensive, but very nice food
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The temperature was consistent all throughout the night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Amazing room with stunning views off Queenstown the tv is rather outdated but the only thing I can flaw about my stay at the Hilton
Stayed 5 nights in Jul 2025

8/10 Good

judy

Stayed 3 nights in Jun 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely with the fireplace and balcony. But above all the staff were absolutely wonderful!!
Stayed 4 nights in Jun 2025

8/10 Good

Michelle J S

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dalida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! A magical holiday!
Stayed 11 nights in Jun 2025

6/10 Okay

Chady

Travelled with group
Liked: Cleanliness, amenities
It was close to the airport and cosy.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: WONDERFUL!
Stayed 8 nights in Jun 2025

10/10 Excellent

David John

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Great facilities. Good Service.
Stayed 2 nights in Jun 2025