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Sudima Queenstown Five Mile

4.5 star property
VIP Access

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | Premium bedding, in-room safe, desk, soundproofing
Lobby
Front of property
Modern European cuisine
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Alpine Aqualand
    ‪13 min walk‬
  • Place, Frankton Beach
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, soundproofing

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | Premium bedding, in-room safe, desk, soundproofing

Alpine View King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Alpine View King

Premium bedding, in-room safe, desk, soundproofing

Alpine View King

  • Sleeps 2

View all photos for Alpine View Twin

Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

  • Sleeps 3

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

  • Sleeps 2

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About this property

Sudima Queenstown Five Mile

Luxury hotel connected to a shopping centre in Queenstown with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service and conference space are on-site.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the shopping around Sudima Queenstown Five Mile. During your stay, you'll be connected to a shopping centre and within walking distance of Queenstown Event Centre. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Podium
  • Buffet breakfast served daily for a fee
  • Indulge with body scrubs, facials or body treatments at the spa
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Podium – This restaurant specialises in Modern European cuisine. Open 24 hours.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 623 reviews
Rating 8 - Good. 146 out of 623 reviews
Rating 6 - Okay. 26 out of 623 reviews
Rating 4 - Poor. 11 out of 623 reviews
Rating 2 - Terrible. 4 out of 623 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All good except for the Fire Alarm going off (nearby restaurant) and having to evacuate.
Stayed 1 night in Aug 2025

8/10 Good

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to the supermarket and some key stores along with a few eating optiona
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Skip it

The room was very small. The beds were soft and seemed older than they should be. Cheap linens and pillows. No rubbish bin in room and the only one, in the bathroom, wasn’t emptied. The bathroom did not have a fan nor a toilet brush. The toilet seat was too small for the base. The shower was an open stall so the floor got wet half the time. Reception was nice and friendly but for the money, go elsewhere.
Stayed 6 nights in Aug 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025

8/10 Good

Skaiste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying in late just what we needed. Great location to what we needed. Had the most comfortable sleep ever, and the pillows were so good. Great place to rest
Stayed 1 night in Aug 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Aug 2025

10/10 Excellent

Jye Youn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, enjoyed our stay for 6 nights :)
Stayed 6 nights in Aug 2025

8/10 Good

Jim

Liked: Room comfort

Holiday

Beds are reslly comffie. House keeping staff needs some work. They knocked on my door at 5 o'clock at night wanting to clean Restaurant food was not the best and really expensive. Very good location handy to everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel with excellent family suite, kind staff, and located centrally to all the Queenstown lakes region has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 1 night in Jul 2025

10/10 Excellent

Gagandeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Located in popular shopping area. We enjoyed the buffet breakfast. Facilities and staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Sukhvir

Helpful staff
Stayed 3 nights in Jul 2025

8/10 Good

Trav

Stayed 3 nights in Jul 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamanna

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and reception staff was very nice and helpful i dint like the fact that they dont give water bottles otherwise its excellent 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Jordy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Apr 2025

10/10 Excellent

JIAQI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Woolworths just nearby and it is easy to go to Coronet Peak. There are also a few different styles of good restaurants nearby. The room also very good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very central to everything. Would definitely recommend to friends and stay there again. Thank you!
Stayed 10 nights in Jul 2025

10/10 Excellent

Xi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Lesley

Convenient and reasonable prices
Stayed 1 night in Jun 2025

10/10 Excellent

Berlinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff, very convenient close to shops and restaurants. Few minutes to the airport. Highly recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

E

Business traveller
Liked: Cleanliness, room comfort
After staying at Sudima in Kaikoura I was disappointed by the tired feeling Sudima in Qtown had. The soap and moisture products supplied in both Sudima I have stayed in are over powering and far too masculine for my liking (so much so I had to go out and buy my own products to use). A proper beer fridge would be good also - the unit in the room isn't a proper fridge so not good for people who need to have medicines etc kept at a cool temperature (this is needed as the rooms are very warm and you can only cool the room to 19 degrees)
Stayed 2 nights in Jun 2025