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Sudima Queenstown Five Mile

4.5 star property
VIP Access

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | 1 bedroom, premium bedding, in-room safe, desk
Modern European cuisine
Front of property
Modern European cuisine
Lobby

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪13 min walk‬
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | 1 bedroom, premium bedding, in-room safe, desk

Alpine View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | 1 bedroom, premium bedding, in-room safe, desk

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

1 bedroom, premium bedding, in-room safe, desk

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

1 bedroom, premium bedding, in-room safe, desk

Deluxe Family

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Accessible King

1 bedroom, premium bedding, in-room safe, desk

Accessible King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family

1 bedroom, premium bedding, in-room safe, desk

Deluxe Family

  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View Twin

1 bedroom, premium bedding, in-room safe, desk

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Remarkables View King

1 bedroom, premium bedding, in-room safe, desk

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View King

1 bedroom, premium bedding, in-room safe, desk

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

1 bedroom, premium bedding, in-room safe, desk

Accessible King

  • Sleeps 2
  • 1 King Bed

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About this property

Sudima Queenstown Five Mile

Luxury hotel connected to a shopping centre in Queenstown with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service and conference space are on-site.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the shopping around Sudima Queenstown Five Mile. During your stay, you'll be connected to a shopping centre and within walking distance of Queenstown Event Centre. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Podium
  • Buffet breakfast served daily for a fee
  • Indulge with facials, manicures and pedicures or massages at the spa
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Podium – This restaurant specialises in Modern European cuisine. Open 24 hours.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 556 reviews
Rating 8 - Good. 128 out of 556 reviews
Rating 6 - Okay. 23 out of 556 reviews
Rating 4 - Poor. 10 out of 556 reviews
Rating 2 - Terrible. 4 out of 556 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Yuchung

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. They had a cot set up ready on arrival, super cute bedding and a little teddy bear which my son was over the moon about. Very thoughtful with little touches like a baby bath ready if we needed it. Breakfast was great plus all the staff were so lovely, helpful and did what they could to help us with two little children. Would definitely stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Serkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is a good location and a cool team. The only downside of this location is paper-thin walls. There is no soundproofing whatsoever
Stayed 3 nights in Apr 2025

4/10 Poor

Pip

Travelled with family
Liked: Amenities, property conditions & facilities
I thought a large business like Sudima could easily absorb the costs of credit cards and thought it’s just greed that makes you charge that Thought the amount of tea provided was meagre again when you could easily afford to be a little bit generous Staff were all good
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fresh

Clean and fresh. Comfortable bed. Spacious. Friendly helpful staff. Lovely restaurant. Quick access to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

rishav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you for making our stay so comfortable, every small detail/request was taken care of, staff were amazing and so accomodating, would highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hiroki

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff were happy to assist whenever asked! Bonuses include super comfy beds and a big shower. Lots of parking available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

8/10 Good

ANJA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and close to airport, but 4 miles away from central Queenstown. Bus Connection is great though.
Stayed 1 night in Mar 2025

6/10 Okay

Sam

Stayed 3 nights in Mar 2025

10/10 Excellent

Igor Henrique Nicacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great are and close to everything. Great and quiet room as well
Stayed 4 nights in Mar 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Travelled with partner
Liked: Amenities
Overall really good! Would be amazing if it had stunning views
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and comfortable, friendly staff, good options with dinning and shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAJWANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but very young and under training staff. They try their best but were not always able to answer questions which they should know.
Stayed 5 nights in Mar 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff, clean, great location with lots of coffee shops/restaurants nearby. close to town but also to the highway for day trips. (only minor downside for us were the SUPER soft beds and pillows, we just prefer firmer options. they may have had some we just didn't ask)
Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed on our trip through NZ!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they have a microwave it will be great
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice room

We loved this hotel. So comfy to have different types of pillows to choose from.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025