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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
Lake view
LCD TV
View from room
Alpine Two Bedroom Apartment | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪11 min walk‬
  • Place, Queenstown Mall
    ‪15 min walk‬
  • Place, Kiwi Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms | Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Lake View Swiss-SuperSuite One Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment | Premium bedding, desk, laptop workspace, soundproofing

Alpine Two Bedroom Apartment

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room King/Twin Bed

Premium bedding, desk, laptop workspace, soundproofing

Superior Room King/Twin Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Lake View One Bedroom Apartment

Premium bedding, desk, laptop workspace, soundproofing

Lake View One Bedroom Apartment

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Swiss-Belsuites Pounamu Queenstown

The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski equipment rentals and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 758 out of 1537 reviews
Rating 8 - Good. 460 out of 1537 reviews
Rating 6 - Okay. 180 out of 1537 reviews
Rating 4 - Poor. 93 out of 1537 reviews
Rating 2 - Terrible. 46 out of 1537 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lynnette

Hotel style room, very clean. Amenities good, excellent bathroom water pressure Lovely spa. Laundry service great. Noisy, ie we were in 'B' unit and those in 'A' could be noisy, but I guess you expect that in close proximity. Enzo was cheerful moving our very heavy suitcases - thank you. All in all would definitely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rayna

Liked: Cleanliness, amenities
Amazing room. Clean, self contained and staff wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities
The staff, especially Katy, really stepped up to help out
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Very clean and comfortable. Could not ask for a better view. Friendly staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Akiko, GRAND HAVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our first stay in New Zealand and after a long flight, it was nice to have a spacious king size suite with lake views. The view was amazing! Bathrooms were clean. The unit had everything we needed - hot showers, good water pressure, and kitchenette. There is a parking garage available that is very small and tight but you get used to it. You do hear cars but it didn’t really bother us. Location is convenient, 15-20 minute walk into town. There are stairs to get into the unit and the front desk so just beware if you have lots of luggage.
View from our balcony
View from our balcony
Stayed 2 nights in Jan 2026

8/10 Good

cheryl

Liked: Cleanliness, amenities
Clean room. Washer and dryer right outside unit
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynda

Liked: Cleanliness, amenities
Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great. It's expensive, but worthwhile for a special occasion.
Stayed 8 nights in Jan 2026

8/10 Good

Matt

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jane

Stayed 10 nights in Jan 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities
The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.
Stayed 3 nights in Jan 2026

6/10 Okay

Chanel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fix your prices and rooms. I paid an extra $400 for a lake view, yet the room had NO lake or water view. Very disappointing. Also, your car park lights down stairs were NEVER on so you couldn’t see anything.
Stayed 3 nights in Jan 2026

8/10 Good

Hanney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and comfortable, issue for those with limited mobility due to underground parking having no lift and stairs ti all rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nolan

Stayed 4 nights in Jan 2026

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Convenient and close to the town and local activities. Bathroom needed some cleaning, mold behind the door. Other than that, good for a quick short stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable. Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it.
Stayed 3 nights in Jan 2026

4/10 Poor

Rob and Barb

Stayed 3 nights in Jan 2026

8/10 Good

Nicole

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The place really needs a renovation and has nit been well maintained. The carpets are heavily stained, the coffee table fill of chips and the bathroom is old and has mildew. There was a bad stench coming from the garbage disposal in the sink and the gas fire was broken - with 2 staff members attending and couldn't be fixed the balcony was super dirty and cobwebs on seats. That being said the view is awesome from the balcony. They do charge for parking even though every apartment has a space underneath which feels a little but of a rip off and charging for a late checkout of 11 or 12 was also quite rough. But - being an apartment and the view made it a good stay.
Stayed 4 nights in Jan 2026

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A bit dated complex with a lot of stair steps. Overall quite clean except for dusts gathered in less used spots. However all of these are more than offset by the magnificent view of the lake and the mountains. Hence the 4 stars. Will give 4.5 stars if possible.
Stayed 5 nights in Jan 2026

6/10 Okay

Jane

Liked: Cleanliness
The room was clean but small and I thought expensive for the size of the room and no views as our room was at the back of the complex
Stayed 1 night in Jan 2026

10/10 Excellent

Toni

Stayed 5 nights in Jan 2026

10/10 Excellent

Len, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, unit was clean and well equipped in the kitchen. Gas fireplace was a nice feature. Garage spaces were confusing given others parked in our space but units were not full so plenty of space to park.
Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, amenities
Comfortable, convenient to town, clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

6/10 Okay

luke

Travelled with group
Liked: Amenities
expensive for bread,milk and cereal
Stayed 3 nights in Jan 2026