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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property
VIP Access

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
LCD TV
1 bedroom, premium bedding, desk, laptop workspace
View from room
Lake View Swiss-SuperSuite Two Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Kiwi and Birdlife Park
    ‪20 min walk‬
  • Skyline Queenstown
    ‪2 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Lake View Swiss-SuperSuite Two Bedroom

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

Alpine luxury near Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski equipment rentals and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 680 out of 1367 reviews
Rating 8 - Good. 410 out of 1367 reviews
Rating 6 - Okay. 154 out of 1367 reviews
Rating 4 - Poor. 81 out of 1367 reviews
Rating 2 - Terrible. 42 out of 1367 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Stayed 7 nights in Apr 2025

10/10 Excellent

Wai Yan Vivian

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is large and comfortable.
Stayed 7 nights in Apr 2025

6/10 Okay

Blazenka

Travelled with partner
Disliked: Amenities
Upon check in none of my VIP perks were acknowledged or provided. We were told that the free breakfast was not being offered due to it being the holidays. Things like this should be advertised as we paid extra to stay here for that reason. When we got to our room, there was no view. It said courtyard view but we were in a basement unit that looked at a sidewalk and a fence. We couldn’t even keep the curtains open due to people constantly walking right next to our window and looking in, it felt really awkward. The only nice thing was the heated mattress pad and heated bathroom floor.
Stayed 3 nights in Apr 2025

4/10 Poor

Charlotte

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was okay. The only windows looked out onto the walkway where everyone passes to and from so zero privacy which wasn’t helped by construction work taking place during our stay where we had builders outside our window starting work at 8am. We wouldn’t have minded this but we weren’t informed about this at all by any staff so was a rather sudden awakening by men shouting to each other.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort

Wish we had more time here

Unfortunately we could only spend one night here because we left for Franz Joseph the next morning. But, we were delighted when we arrived and saw this beautiful room…amazing view of the lake with floor to ceiling windows, it had a full kitchen, fireplace, living room and dining area. I could stay there for weeks and be happy. Only one downside is the distance from downtown. We took cabs. But, if you like to walk, it’s a lovely one.
Stayed 1 night in Apr 2025

10/10 Excellent

Micheal

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, amenities
Nice stay
Stayed 4 nights in Apr 2025

8/10 Good

Adam

Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room has a lovely view and lounge is very comfortable with gas fire. however the bed was very poor quality mattress. No instructions that we could find to work dishwasher and the expel air when i turned it on whilst boiling jug smelt dreadful and is sagging in one corner. small problems only important if you want a good nights sleep. Cognizant that they are going to be refurbished but cleaning the expelair and a new mattress might be good remedial options meantime.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, room comfort

Enjoyable stay

Lovely apartment in Queenstown. Everything you need in the apartment including heated towel rail! Be aware you have to carry your luggage up steps or a ramp from the underground carpark. No lifts. Great views. There was even a gas heater that looked like a real fire! Novelty for us people who come from cairns.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kapil

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities
Great apartment but complex is on the busiest street through town. Lots of traffic noise and cars driving by windows. Unit was clean but furniture will need to be replaced soon.
Stayed 4 nights in Apr 2025

10/10 Excellent

GEOFFREY

Liked: Cleanliness, room comfort

Lake views apartment

Worth paying the extra for a lake view, outstanding. Not to far from the town center. Nice staff and a spacious apartment with good facilities including washer and dryer.
Stayed 3 nights in Apr 2025

6/10 Okay

Greg

Liked: Property conditions & facilities
Disliked: Amenities
Nice view and fireplace but at this price point you would expect a bath with some minimal outlook, a ceiling exhaust fan in bathroom that was not deafening, a couple of dressing gowns, perhaps a keyless lock so that more than one person could come/go and even a daily clean that included sweeping the floor. Also limited TV channels with reliance on chrome cast, no salt/pepper, no dustpan for self clean. They advertise discount at local gym but this is no longer the case. Staff were friendly and helpful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic mountain views. Loved the spacious living room.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed 1 bedroom suite with view and kitchen/living room Extra help from staff with storage as we were returning to same accommodation after a few days travelling
Stayed 3 nights in Mar 2025

10/10 Excellent

Deanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and facilities within walking distance to town. Will definitely book again.
Stayed 2 nights in Mar 2025

8/10 Good

Angeline

Travelled with partner
Property was old and tired with water stains on carpet. Cleaners did not always clean everything ie bins were not always emptied. Area and location is great
Stayed 14 nights in Jan 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with epic views. Loved having a fireplace in the suite and great having full kitchen facility. Onsite parking, sad that there is no lift, a bit of a struggle getting luggage up to second floor although help was offered. A thoroughly enjoyable stay, would highly recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Wim

Liked: Cleanliness
Everything was fine except the bed! Absolute shocker! Too soft & lumpy…worst 4nights sleep ever! I know I should have said something….my bad
Stayed 4 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy parking, walking distance from town centre
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, room comfort

Excellent views

Great place to stay. Close enough to walk into town. Great views from the suite
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cathy, Wautoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views of the Remarkables Mts. Roomy bilevel. Relaxed by the fireplace every night. Loved it.
Stayed 6 nights in Mar 2025