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The Central Hotel Queenstown, A Naumi Chapter

4.5 star property
VIP Access

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Photo gallery for The Central Hotel Queenstown, A Naumi Chapter

Oasis Rooms | Free minibar, desk, soundproofing, iron/ironing board
Exterior detail
Interior
Lounge
Free minibar, desk, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
4 Sydney Street, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | Free minibar, desk, soundproofing, iron/ironing board

Oasis Rooms

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Oasis Room

Free minibar, desk, soundproofing, iron/ironing board

Oasis Room

  • Sleeps 2

View all photos for Habitat Room

Free minibar, desk, soundproofing, iron/ironing board

Habitat Room

  • Sleeps 2

View all photos for Family Suite (The Canopy Retreat Suite)

Family Suite (The Canopy Retreat Suite) | Free minibar, desk, soundproofing, iron/ironing board

Family Suite (The Canopy Retreat Suite)

  • 76 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for The Canopy Retreat Suite

Free minibar, desk, soundproofing, iron/ironing board

The Canopy Retreat Suite

  • Sleeps 4

The Canopy Retreat Suite

  • Sleeps 4

Family Room

  • Sleeps 4

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About this property

The Central Hotel Queenstown, A Naumi Chapter

Luxury lodge with free breakfast and steam room
This smoke-free lodge features a bar/lounge, a snack bar/deli and a steam room. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and concierge services.
The Central Hotel Queenstown, A Naumi Chapter offers 15 accommodations with free minibar items and minibars. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Queenstown lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Central Hotel Queenstown, A Naumi Chapter. During your stay, you're just a quick walk from Queenstown Gardens. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Queenstown Gardens and 3 minutes on foot from Lake Wakatipu
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the luxury The Central Hotel Queenstown, A Naumi Chapter. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Queenstown lodge is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 20 per day)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Central Ridge
Central Ridge Boutique
Central Ridge Boutique Hotel
Central Ridge Boutique Hotel Queenstown
Central Ridge Boutique Queenstown
Central Ridge Hotel
Ridge Central Hotel
Hotel Central Ridge Boutique
The Central
Central Ridge Boutique Hotel
The Central Private Hotel by Naumi Hotels Lodge
The Central Private Hotel by Naumi Hotels Queenstown
The Central Private Hotel by Naumi Hotels Lodge Queenstown

The Central Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 454 reviews
Rating 8 - Good. 105 out of 454 reviews
Rating 6 - Okay. 23 out of 454 reviews
Rating 4 - Poor. 9 out of 454 reviews
Rating 2 - Terrible. 1 out of 454 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Room comfort
Narrow beds and terrible pillows. The poorest fibre pillows.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mahan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very convenient location and lovely staff.
Stayed 4 nights in Aug 2025

2/10 Terrible

Van

Travelled with group
Disliked: Staff & service
Really poor customer service, my friend went into hospital unable to make the trip. No refund was requested from us just a remedy so we could use at a later date even at partial value. No solution possible. Super disappointing
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute pleasure of staying at Naumi and I can’t say enough good things about my experience. From the moment I arrived, I was greeted with genuine warmth and hospitality that continued throughout my entire stay. The staff were outstanding—friendly, attentive, and always willing to go the extra mile. Whether it was the front desk team, housekeeping, or the restaurant staff, everyone made me feel welcomed and cared for. The room was immaculate, beautifully designed, and extremely comfortable. Every detail was thoughtfully considered, and it truly felt like a home away from home. What really made the difference, though, was the people. The service felt personal and sincere, which is something you don’t always find, even in top-tier hotels.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Corie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here, only wish we had booked for longer! Staff were fantastic, nothing was too much trouble. The inclusive happy hour in the common lounge was a nice touch and a great way to mingle.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 3 nights in Jul 2025

10/10 Excellent

Rosana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, 5 minutes walk through the park to the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, beautifully appointed hotel. Very close to town
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place filled with character. Had room with balcony overlooking mountain. A quick walk to anything you need. Lovely happy hour and breakfast options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

marie

Stayed 1 night in Apr 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We arrived a little late and self-check in instructions were very easy. A complimentary bottle of wine in the room as we had missed happy hour was an unexpected surprise. Just wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an easy walk to downtown Queenstown. It was clean, quiet and well maintained. The staff were very nice, very helpful and made sure we were well taken care of. They also had a daily happy hour that we enjoyed. We will stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ai-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

We enjoyed a relaxing two night stay here. Our room was large and very comfortable. Nice amenities including snacks in the room, a breakfast bar (for an added fee), and full laundry facility. Friendly and helpful staff. The paid parking on the premises is highly recommended as street parking is not easy to find. The hotel location is extremely convenient- a short walk into the village.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Lovely, central hotel. Huge room with complimentary treats and a pre dinner cocktail hour in the bar area which offered complimentary beer and wine with snacks. Really enjoyed sitting out in the sunshine. Staff were very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique stay with happy hour.!

What a fabulous hidden gem. The staff were so very friendly, thankyou for the breakfast boxes ahead of our early departure. The rooms were very comfortable, and we loved the daily happy hour and lolly buffet!
Stayed 2 nights in Mar 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very comfortable with great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, easy walk into town. The continental breakfast was all we needed to start the day
Stayed 3 nights in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Interesting, Hotel with it's own sense of style

This is a good well located and reasonably priced hotel in Queenstown. But it is worth noting the hotel is a steep clime up from the lakeside and town. We booked parking which worked well. at the time we stayed there was no nearby on road parking. The hotel and room decor is very style conscious and my wife loved it. I confess I was rather less convinced! The staff that we met were universally friendly and helpful. Overall a very good stay and we would not hesitate to use it again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing relaxing stay, complimentary happy hour every day was a super way to meet other guests
Stayed 5 nights in Mar 2025