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Casa Oxa Hotel

3.5 star property

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Photo gallery for Casa Oxa Hotel

Terrace/patio
Breakfast area
Front of property
Suite Deluxe | Balcony
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
45 José María Arteaga Centro, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Querétaro Cathedral
    ‪7 min walk‬
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Suite Deluxe | In-room safe, desk, laptop workspace, soundproofing

Suite Deluxe

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, 605 reviews
The price is €76
includes taxes & fees
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About this property

Casa Oxa Hotel

Hotel with an outdoor pool, near Aqueduct of Santiago de Querétaro
Along with an outdoor pool, this smoke-free hotel has spa services and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Casa Oxa Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Querétaro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Casa Oxa Hotel. During your stay, you're just a quick walk from Mercado Artesanal Querétaro. Free WiFi in public areas, an outdoor pool and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Mercado Artesanal Querétaro and Templo de Santo Domingo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Casa Oxa Hotel, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Casa Oxa Hotel.

This 3.5-star Querétaro hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 PM (MXN 350 per day)
  • Street parking available

Things to do

  • Art gallery
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1500 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 350 per day (984 ft away; open 7:00 AM to 11:00 PM)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

Property is also known as

Casa Oxa Hotel Hotel
Casa Oxa Hotel Querétaro
Casa Oxa Hotel Hotel Querétaro

Casa Oxa Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 162 out of 177 reviews
Rating 8 - Good. 10 out of 177 reviews
Rating 6 - Okay. 4 out of 177 reviews
Rating 4 - Poor. 1 out of 177 reviews
Rating 2 - Terrible. 0 out of 177 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and walkable to nearby plazas and restaurants. All staff were courteous and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

JEFFERY

Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Stayed 1 night in Aug 2025

10/10 Excellent

susana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but so beautiful and convenient to the downtown location. Will stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, lovely comfortable bed, quiet area, helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was wonderful! Felt very safe with the security provided and 24 hour front desk. Pool was warm and heated, which was a really lovely surprise in March!
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Maude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Great stay, amazing service, staff were really helpful. The room was clean, well decorated and great size. Bathroom was modern. Great pool and backyard as well. Would return without a doubt
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully refurbished boutique hotel on a quiet, but still central, area of Querétaro. The staff was wonderful, and did everything they could to make our stay comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for few days
Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Little Hotel Near the Historic Center

Nice little hotel near the Center. I would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander, Birmingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here. Very hot shower, comfortable bed, good location, very quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio, Portland

Travelled with family
Liked: Amenities
Most comfortable bed. Enjoyed the light breakfast affordedin an open courtyard. . Pool looked inviting.
Stayed 2 nights in Jan 2025

6/10 Okay

Keval

Liked: Cleanliness, property conditions & facilities
Great experience, very feminine energy absolutely beautiful and calm.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata sorpresa en Querétaro.

Magnífica experiencia. Sorprende la calidad, modernidad, limpieza y excelente trato del personal. Muy recomendable, además su ubicación es muy céntrica.
Stayed 1 night in Dec 2024

10/10 Excellent

Phi-Hang, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely adorable boutique hotel about 2 blocks off main plaza but so nice and quiet and very safe behind heavy gates. Lovely light pink and white modern decor and very Instagramable! As solo female traveler, I felt completely safe 4 nights and had the large king with balcony. Bed was comfortable, nice sheets and fluffy pillows! Cutest coffee shop next door and convenient eateries close by. Definitely would stay again and recommend to others!
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is very nice, quiet, safe & local. The staff here has been very pleasant & helpful. We even got to know one of them personally which was unexpected, & looked forward to our visits with her personally!
Stayed 4 nights in Nov 2024

10/10 Excellent

Guilebaldo, El Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at three different hotels in Querétaro and enjoyed this the most. Daniela the host was very helpful and even offered me a complimentary soda while I was at the pool. I’ll be staying here again the next time I’m in town.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yashua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly and helpful staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

ALICE, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the hotel, so we decided to extend our stay for two more nights. The hotel offered a simple continental breakfast and was close to the historic town, which was awesome. The amenities were excellent, and I definitely recommend this place. It's also very affordable, so I would love to return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable facility. Excellent front desk service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very comfortable
Stayed 1 night in Sep 2024