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El Relox Hotel & Spa

3.0 star property

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Photo gallery for El Relox Hotel & Spa

Interior detail
Hallway
Aerial view
Interior detail
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
8 Morelos Norte Centro, Tequisquiapan, QUE, 76750
  • Place, La Pila Park
    ‪1 min walk‬
  • Place, Tequisquiapan Handicraft Market
    ‪3 min walk‬
  • Place, Church of Santa Maria
    ‪3 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

El Relox Hotel & Spa

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site.
El Relox Hotel & Spa offers 99 accommodations with an iron/ironing board and a ceiling fan. 32-inch plasma televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at El Relox Hotel & Spa, you're just a quick walk from La Pila Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 3 meeting rooms, a conference centre and a terrace
  • On-site recreation includes a gym
  • Steps from La Pila Park and Ezequiel Montes Street Market
El Relox Hotel & Spa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

There are 3 meeting rooms available. El Relox Hotel & Spa also features a terrace, a garden, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Tequisquiapan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 12:30 PM.
El mirador – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 170 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El mirador

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1917
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot springs

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel El Relox Tequisquiapan
El Relox Tequisquiapan
El Relox
El Relox Hotel & Spa Hotel
El Relox Hotel & Spa Tequisquiapan
El Relox Hotel & Spa Hotel Tequisquiapan

El Relox Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 227 reviews
Rating 8 - Good. 91 out of 227 reviews
Rating 6 - Okay. 50 out of 227 reviews
Rating 4 - Poor. 15 out of 227 reviews
Rating 2 - Terrible. 13 out of 227 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities

Big mistake removing the sauna!!!

Remove the sauna / vapor Big Mistake Ever !!!
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Jorge alberto

Liked: Staff & service
Es un hotel tan sencilllo, las camas son incómodas y se escucha absolutamente todo de las otras habitaciones, la verdad no me gustó!!
Stayed 1 night in May 2022
Verified

8/10 Good

Jose Luis Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra primera visita al Relox, me gustó, lo recomiendo cuenta con estacionamiento, algo complicado encontrar en Tequis. amplias instalaciones, me encantaron los jardínes, las habitaciones muy limpias. personal amable.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien
Stayed 1 night in May 2022
Verified

6/10 Okay

Octavio

Desagradable

La verdad muy mal, el acceso al hotel muy difícil al momento de reservar no nos comentaron , la habitación ya muy deterioradas, Los colchones viejos almohadas muy mal.. En si para el costo no hay ni agua en la habitacion , hay que ir por allá al otro edificio y es de garrafón rellenado !!
Stayed 1 night in May 2022
Verified

4/10 Poor

Jose Francisco

Disliked: Staff & service, property conditions & facilities

Awful experience!!!!!!

Roaches in the bed an bath ventilator not in sink with the lights phones did not work front desk did not present the room no water in the room for overnight no iron board iron in the room safe box had no key. Restaurant not enough personnel, dishes in the buffet old service on the menu took to long.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Alejandra

Disliked: Cleanliness, staff & service
Cuidados sus jardines
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente que atiende es muy amable y servicial
Stayed 2 nights in May 2022
Verified

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy bonitas instalaciones pero descuidadas, nuestra habitación olía feo, durante toda la estancia a orines, nos salió una cucaracha. Pedí por mail dos veces una sola de ducha que ofrecieron llevarme al responder mi primer mail, me n un segundo mail, la volví a pedir y nunca la llevaron. Gracias
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

de rol

muy limpio, las instalaciones con excelente mantenimiento. La cafetería (bar) excelente.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy amplio, muy limpio, se encuentra justo en el centro, el personal es muy amable, es un hotel como antiguo pero muy bien cuidado, el servicio del restaurante fue bueno. Podría mejorar la señal de las televisiones ya que se ve muy borroso.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Había mucho ruido, todo se escuchaba, no había hielo en el hotel y la alberca no tenía agua caliente, fuera de eso todo muy bien.
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Mirelle

Liked: Cleanliness
El hotel está para estadía breve, el teléfono de la habitación no servía, de la regadera sólo salió agua fría, la señal de TV era muy mala y la TV muy pequeña, el restaurante cierra temprano, cuando volvimos del desayuno la puerta del cuarto estaba abierta cuando habíamos dejado cerrado. Me pareció caro, por ese precio hubiera esperado mejor experiencia. Punto positivo: La atención del personal fue buena.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Marina San

Disliked: Staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Ernesto

Liked: Staff & service

Estado

Las instalaciones ya son algo viejas
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Juvenal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gusta la ubicación. No me agradan las instalaciones, están bastante viejas. En lo personal no funcionaba el teléfono en nuestra habitación y tampoco había agua caliente. Del estacionamiento a la habitación había mucha distancia y además empedrado lo que dificulta el caminar y peor el arrastrar la maleta.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

ADRIANA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

FALTA DE CUIDADO

LAS TOALLAS MUY PERCUDIDAS, LA AHIBTACION OLIA A HUMEDAD, PARA ESTAR EN EL CENTRO DE TEQUISQUIAPAN, MUY DESCUIDADO.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel el personal es muy servicial y atento me dieron la habitación cuando llegue como a las 12 del día eso es valor agregado. Limpio y comodo dentro de lo normal
Stayed 1 night in Feb 2022
Verified

6/10 Okay

SERGIO ALFONSO

Liked: Staff & service

Bueno puede mejorar

Bueno pero esta muy sucio, albercas vacías sucias ya no tienen las mismas instalaciones abiertas para los huéspedes ahora hay que pagar por el agua caliente por el vapor cuando antes estaba para todo el que quería
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
Muy viejo descuidado y su sucio sin ningún servicio y el agua de la alberca fría
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Jesus nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de tradición

Muy bonito el hotel , muy agradable y el desayuno muy bien , excelente ambiente familiar y céntrico completamente recomendable!!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Servando Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A diferencia de una visita previa, el agua de la alberca estaba muy fría, tanto que ni siquiera en los pequeños espacios donde debía salir caliente estaba cómodo, mi niña solo pudo entrar una vez y no mucho tiempo
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super descanso

Muy bien todo, muy tranquilo y muy limpio y el desayuno muy buen
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

María del pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se escucha mucho él movimiento y de las habitaciones de arriba y del afuera. El teléfono de la habitación no sirve La televisión es muy pequeña
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Leobardo

Liked: Staff & service, property conditions & facilities, room comfort

Aceptable

En general el hospedaje y la atención bien, solo dos pequeños detalles: 1. Las toallas de la habitación están demasiado percudidas y 2. La tasa del WC, parece para ñiños, está muy chiquita,
Stayed 1 night in Dec 2021