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Hotel Alcampo

4.5 star property

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Photo gallery for Hotel Alcampo

A modern hotel room with a large bed, a jacuzzi, a TV, and a red accent wall.
Property video
Lobby
Premium Villa | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
A modern interior with a curved sofa set, a round table, and a large glass door leading to another room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Autopista México - Querétaro, Km 200, El Marques, QUE, 76240
  • Place, Finsa Industrial Park
    ‪3 min drive‬
  • Place, El Marques Industrial Park
    ‪4 min drive‬
  • Place, EcoCentro Exposition Center
    ‪4 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Comfort Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Villa

A hotel room with a large bed, a hot tub, a desk, and a view of the city.

Deluxe Villa

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Comfort Triple Room, Multiple Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Junior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Villa

Premium Villa | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Premium Villa

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Futon
  • Free Wi-Fi

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About this property

Hotel Alcampo

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
Hotel Alcampo offers 103 air-conditioned accommodations with DVD players and a safe. This individually decorated accommodation has separate sitting areas. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include slippers and hairdryers.

This El Marques hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Alcampo , you'll be close to Finsa Industrial Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Finsa Industrial Park and a few minutes from El Marques Industrial Park
  • Airport drop-off, shopping centre and bus station shuttle shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Hotel Alcampo . A shuttle from the hotel to the airport (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star El Marques hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Jardín – On-site restaurant.
La Cueva – On-site bar. Open daily.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 300 for adults and MXN 100 to 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 200
  • Snack bar/deli

Restaurants on site

  • Jardín
  • La Cueva

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (79 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcampo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 540.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults and MXN 100 to 200 for children
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: MXN 540.0 per day
  • Hosted evening meal: MXN 200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alcampo Hotel
Hotel Alcampo El Marques
Hotel Alcampo Hotel El Marques

Hotel Alcampo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was very friendly and helpful. I would stay there again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night only after spending a week in San Miguel and had an early flight back to the USA...everything about this hotel was top notch...highly recommend it!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Good option for business trips
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sharleen

Very friendly staff. Although the website says access to a pool… well there is no pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

David

Liked: Cleanliness
Upon arrival, they said that we were checked in to a room which was not in the main hotel building, but rather a drive-in section of a motel. They charged me $10 more to place me in the main building even though the reservation that I had originally booked was in the main building with Expedia. The hotel was clean, although the rooms were very noisy because of the highway traffic and the poor insulation for noise control in the rooms, also the beds were uncomfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy limpio
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien Creo podrian mejorar la limpieza de las habitaciones
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Claudia Daniela

Liked: Amenities, property conditions & facilities
Tiene buena ubicación, con estacionamiento, todo el personal fue muy amable.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar.
Stayed 1 night in May 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y excelente servicio, amabilidad del personal
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Gonzalo

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal desayuno y en general mala experiencia.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, las instalaciones son adecuadas, limpias, no es grande lo cual no lo hace que este saturado de gente y bullicio, el restaurante tiene mucha variedad en el menu, el personal siempre muy amables. Lo unico que se podria mejorar es el servicio del WIFI, es muy inestable y para estar trabajando en la habitacion es muy problematico e incomodo. La ubicacion esta muy bien para llegar a los parques industriales que estan alrededor, pero para ir a Queretaro si esta un poco retirado, solo se puede llegar en taxi si es que no llevas vehiculo propio. Solo para referencia.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Eduardo

Un poco descuidado el mantenimiento en gral.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Antonio

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gilverto Jose

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julio

Stayed 1 night in Feb 2026
Verified

6/10 Okay

Agustin

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026
Verified

6/10 Okay

Randy

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jose antonio

Stayed 1 night in Dec 2025
Verified

8/10 Good

rosielinda

Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Martha

Stayed 1 night in Nov 2025