See all properties

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Property class: 3.5

Choose dates to view prices

Photo gallery for Hecthorny San Carlos Tequisquiapan, BW Signature Collection

A swimming pool with lounge chairs, palm trees, and a clear sky.
A hotel entrance with palm trees, a covered patio, and a stone facade.
A spacious living area with a staircase, a coffee table, and multiple seating options.
Suite, 1 King Bed, Non Smoking, Hot Tub
A bathroom with a large bathtub, a chair, and a sink with rose petals.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
H Colegio Militar 7 Col. Centro, Tequisquiapan, QUE, 76750
  • Place, Tequisquiapan Handicraft Market
    ‪5 min walk‬
  • Place, Church of Santa Maria
    ‪5 min walk‬
  • Place, Ezequiel Montes Street Market
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a sofa, a wooden bench, and a framed picture on the wall.

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Restaurant
Hotel Rio Tequisquiapan
Downtown Tequisquiapan
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is €113
includes taxes & fees
13 Sept - 14 Sept
Hotel Rio Tequisquiapan

About this property

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a business centre and a children's pool are on-site.
Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers 53 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tequisquiapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 8 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hecthorny San Carlos Tequisquiapan, BW Signature Collection. During your stay, you're just a quick walk from La Pila Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or thalassotherapy at the spa
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute walk from La Pila Park and 7 minutes on foot from Church of Santa Maria
Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A children's pool, a vending machine, and multilingual staff are also featured at the business-friendly Hecthorny San Carlos Tequisquiapan, BW Signature Collection. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tequisquiapan hotel is smoke free.

La Spezia – On-site restaurant. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La Spezia

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Carlos Tequisquiapan
Best Western Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel
Hotel San Carlos Tequisquiapan Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel Tequisquiapan

Hecthorny San Carlos Tequisquiapan, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 331 reviews
Rating 8 - Good. 104 out of 331 reviews
Rating 6 - Okay. 42 out of 331 reviews
Rating 4 - Poor. 14 out of 331 reviews
Rating 2 - Terrible. 11 out of 331 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel choice in Tequis, highly recommend
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to the event I was attending
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quick but the room was clean and comfortable. There was air conditioning! And a nice coffee stop about two blocks down the street.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Raquel

Disliked: Staff & service, property conditions & facilities
Nice Rooms And a nice Pool But everything was just a little run Down. Pool was nice but the one lounge chair was torn and broken. The Room was clean but towels where worn and had holes Shower was lukewarm at best.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities
It is very well located, on a busy street and within walking distance from the city center. The only downside is the pillows were uncomfortable.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

J ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is comftable, is quiet and is ok spaces are small But is ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located closely to the downtown (as almost everything in Tequisquiapan), the area is very quiet, the pool is clean with a tepid water (though very chloride). The only thing we didn't like was a continental breakfast, which only included a fruit plate with a toast, not even cereals or yogurt.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property cancel our breckfas because we used descount from Expedia.
Verified review

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Humberto

Liked: Cleanliness, staff & service
The hotel is very conveniently located and the room was fine although a little bit noisy. Importantly, the bed was disastrous. Very slippery so it was impossible to keep the bedsheets in place. Limited parking. Breakfast cooker had no idea how to serve over easy eggs. I definitively will not return to this hotel and do not recommend it
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Catalina

Liked: Staff & service, amenities
Muy bien ubicado, con personal atento y cargador para autos eléctricos, ojalá quitaran las alfombras
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Benito

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
cama limpia PERO la alfombra de la recamara muy vieja y sucia nos cambiaron de dos recamaras porque la TV no funcionaba y en la que nos quedamos no hubo agua caliente para bañarnos por un día.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MAYTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2026
Verified review

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Disliked: Amenities
No me gustó que nunca pudieron hechar a andar el aire acondicionado de la habitación, tuvimos que sufrir el calor por la mañana.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Yolanda

El establecimiento está aceptable lástima que no cuidan los detalles. Pedímos una toalla a recepción y nos llevaron una toalla toda rota.
Stayed 1 night in May 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación limpia y el personal amable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación el único inconveniente que no tiene suficiente espacio de estacionamiento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JORGE ARTURO TORRES

El único problema es el estacionamiento es muy pequeño y se llena, si no alcanzas te mandan a la calle, te dicen que es seguro porque tienen cámaras pero no está bien
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

ESTEFANIA

Disliked: Staff & service, amenities
El hotel está limpio de las habitaciones pero la alberca deja mucho que desear, las paredes se sienten babosas por lo que deben tener bacterias. En cuanto al personal no nos dieron atención hasta un día y medio después de que no servía su televisor, tampoco el teléfono por lo que teníamos que ir a recepción a pedir cualquier cosa, dice que tiene restaurante pero nunca lo vimos abierto, el estacionamiento es insuficiente. La verdad caro y mala experiencia. No volvería
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por la atención.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y en una excelente ubicación
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MARIO ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno lo recomiendo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Teicniuh

Liked: Cleanliness, staff & service, property conditions & facilities
EN general es un hotel que cumple con las expectativas, muy buena limpieza, muy tranquilo.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación estaba limpia, la mía no te la hidromasaje, lo único malo es que se escucha todo, cuando la gente habla, pasa por afuera o cuando se está bañando
Stayed 2 nights in Mar 2026