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Hotel Pensión Bonifaz

3.5 star property

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Photo gallery for Hotel Pensión Bonifaz

Outdoor banquet area
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi
Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

View in a map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Place, Quetzaltenango Central Park
    ‪1 min walk‬
  • Place, Quetzaltenango Cathedral
    ‪2 min walk‬
  • Place, La Democracia Market
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Presidential Suite, 1 King Bed, Hot Tub

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Pensión Bonifaz

Hotel with free breakfast, steps from Quetzaltenango Central Park
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Hotel Pensión Bonifaz offers 72 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Pensión Bonifaz. During your stay, you're just a quick walk from Quetzaltenango Central Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine while dining at El Patio
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Quetzaltenango Central Park and Quetzaltenango Cathedral
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Pensión Bonifaz. Self parking is free.

This 3.5-star Quetzaltenango hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
El Patio – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Patio

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pensión Bonifaz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 22.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Hotel Pensión Bonifaz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 292 reviews
Rating 8 - Good. 77 out of 292 reviews
Rating 6 - Okay. 27 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 8 out of 292 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JULIO

Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, very comfortable

Internet worked great, excellent shower, good breakfast, water available all the time, fabulous service. At elevation, climbing up the stairs to the fifth floor was honestly a challenge, but worth it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
v
Stayed 1 night in Jul 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the location because allows us to participate and enjoy the ambient of the central park, been part of the Xelas history is also amazing, unfortunately some of the front desk employees are a little bit hesitant to help/accomodate the needs of the guest, breakfast buffet will be awesome, but overall good experience!
Stayed 4 nights in Jun 2025

8/10 Good

Pablo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very convenient place
Stayed 3 nights in Jun 2025

10/10 Excellent

Easter Queme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & courteous
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth, ashton

Stayed 1 night in Jun 2025

10/10 Excellent

Ysidoro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicacion, servicio y desayuno.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth, ashton

Stayed 2 nights in Mar 2025

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in XELA

Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The son of the founder lives on the property and loves to mingle with the guests! He is a wonderful 91 year full of history!
Stayed 2 nights in Apr 2025

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I don’t like is that the breakfast menu is only on choice so disappointing
Stayed 1 night in Apr 2025

2/10 Terrible

Jorge Ivan

Disliked: Staff & service, property conditions & facilities
El cuarto era extremadamente pequeño, sin ventilación, se botó un poco de soda/gaseosa por accidente y cobraron 300 por una toalla vieja que se utilizó para ayudar a limpiar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio, Guatemala

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Extremely clean! Very friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Micah, agoura hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recomend it!
Stayed 1 night in Mar 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 5 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It,s a beautiful hotel, very clean and staff is very courteous and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything was a nice place I just wanted come back again
Stayed 3 nights in Feb 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is classic older property that is well maintained, attractive and well located next to the central plaza. However, it is unheated so that in the colder months the rooms are cold. We were able to switch from an unheated room to one that had a small electric heater which helped. The included breakfast is very good.
Stayed 2 nights in Jan 2025