See all properties

Filatelia Suites & Travel

3.0 star property

Choose dates to view prices

Photo gallery for Filatelia Suites & Travel

Lobby sitting area
Apartamento, 2 habitaciones, 4 personas | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Apartamento, 1 Habitación, 1-2 personas | Private kitchen
Courtyard view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service

Explore the area

View in a map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha
  • Place, La Mariscal Craft Market
    ‪3 min walk‬
  • Place, Foch Square
    ‪12 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪15 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Single Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartamento, 1 Habitación, 1-2 personas

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartamento, 2 habitaciones, 4 personas

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Panoramic Apartment (Penthouse)

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación económica sencilla

Habitación económica sencilla | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Habitación económica sencilla

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Habitación económica doble

Habitación económica doble | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Habitación económica doble

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas. | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartamento, 1-2 Habitaciones, 3 personas.

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartamento, 2 habitaciones, 4 personas

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

Similar properties

Food and drink
Friends Hotel & Rooftop - Historic Center & Museums
Quito Historic Center
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.7 out of 5, Exceptional, 146 reviews
The price is €96
6 Jun - 7 Jun
Friends Hotel & Rooftop - Historic Center & Museums

About this property

Filatelia Suites & Travel

A restaurant, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Filatelia Suites & Travel offers 24 accommodations with a hairdryer and free toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Filatelia Suites & Travel, you're just a quick walk from Patio de Comedias Theater. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from La Mariscal Craft Market and 13 minutes on foot from Foch Square
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Filatelia Suites & Travel. Limited free parking is available on a first-come, first-served basis.

This 3-star Quito hotel is smoke free.

Filatelia Suites & Travel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open on weekends for breakfast only.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 5 per day (33 ft away)
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Filatelia Suites & Travel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Filatelia Apart
Filatelia Apart Hotel
Hotel Filatelia Quito
Filatelia Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Filatelia Suites & Travel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 66 reviews
Rating 8 - Good. 18 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Esmeralda

Liked: Cleanliness, staff & service
Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Carolina

Liked: Staff & service, amenities, property conditions & facilities
Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Samei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca al corazón de Quito
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en el hotel es super confortable y acogedor. El unico detalle que nosotros nos topamos es el olor del baño, que tiene uno un poco molesto. Y es era raro porque estaba todo limpio, pero aun así no se desprendía de este. Por el resto, super buena la atención, instalaciones de fuera del cuarto acogedoras, habitación super cómoda.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Cynthia

Personal de recepción muy amable cuando llegamos el caballero siempre atento No tuvimos internet en todo nuestro hospedaje nunca funcionó y teníamos solo 1 canal que servía de televisión con niños horrible Personal de aseo ni siquiera dejo toallas completas y l que me tocó estaba con agujero, No se fijaron y no había jabón en una ducha, poquísima presión de agua en la Ducha que me toco
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

pedro pablo salgado

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Jose

Liked: Cleanliness, staff & service
Todo excelente, solo que los desayunos no son exactamente en el horario estipulado, lo que nos hizo desayunar fuera en ocasiones. En mi caso, me cobraron adicional al costo separado por hacer check in antes ya que el error de horario no era de ellos si no de expedia. El personal excelente, el trato excelente y la limpieza impecable, solo hay que tener cuidado con que cobren demás…
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, el servicio de transporte público está a una cuadra y a dos estaciones de trolebús el centro histórico. Buena relación precio calidad. Buen desayuno y rico. Pero lo mejor la amabilidad de su personal.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parqueo sólo es para 3 vehiculos uno detrás de otro.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Dispone de ascensor. Excelente ubicacion
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Laura

Liked: Staff & service, amenities, property conditions & facilities
El servicio
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Yelena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El personal es súper amable pero no me agradaron las habitaciones. Donde dormí estaba junto al área de lavado limpieza y era incómodo.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO ME GUSTO QUE EN FOTOS APARECE UNA HABITACION Y ME DIERON UNA PEQUEÑA....por lo demas estuvo bueno el desayuno, limpia las instalaciones, atento el encargado del hotel buenos precios
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great visit

I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

carol

Disliked: Cleanliness, property conditions & facilities, room comfort

All rooms are not of the same quality

Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

jaime pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena experiencia

fue excelente la estadía , esta céntrico para poder hacer compras y pasarla bien
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Quito with a dog

We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Pedro

Liked: Staff & service
Buena Ubicacion La vista de la habitacion que me asignaron muy mala
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeno, muito confortável, ambiente familiar, bem localizado. Ótima relação custo x beneficio. Se não está acostumado com as refeições equatorianas, recomendo a reserva sem café da manhã, pois há otimos locais no entorno.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Basic accommodation in good location

This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place and Going Back

The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Stayed 6 nights in Jun 2018
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
Stayed 12 nights in Jan 2018
Verified

8/10 Good

Katty

Liked: Cleanliness, property conditions & facilities, room comfort
Me gusto mucho, solo tuvo un pequeño inconveniente con el tema del desayuno, en la reserva se mencionaba que estaba incluido en la misma, pero en el hotel les aparecía que no incluía. No se si esto fue un problema más bien de la página o del hotel, y bueno esto causa malestar, de ahí todo muy bien.
Stayed 1 night in Nov 2017