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Hotel Gran Quitumbe

Property class: 3

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Photo gallery for Hotel Gran Quitumbe

A hotel reception desk with a computer monitor, a keyboard, and a glass display case containing various items.
A hotel lobby with a reception desk, a television mounted on the wall, and a decorative display with flowers and a statue.
A view from a window overlooking a road with cars and a cyclist, a green field, and a mountain in the distance.
A hotel with a view of a mountain.
A hotel lobby with a reception desk, seating area, and a refrigerator stocked with beverages.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Av. Mariscal Sucre y Cóndor Ñan (Esq), Frente al Terminal Terrestre, Quito, Pichincha, EC170140
  • Place, Las Cuadras Park
    ‪15 min walk‬
  • Place, Government Platform for Social Development
    ‪8 min drive‬
  • Place, Quicentro Sur Mall
    ‪11 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪59 min drive‬

Room options

View all photos for Single Room

A room with a bed, a nightstand, a wooden cabinet, and a window with curtains.

Single Room

  • Mountain view
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a wooden headboard, a window with curtains, a desk with a chair, and a painting on the wall.

Double Room

  • Mountain view
  • 8 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room

  • Mountain view
  • 6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A room with bunk beds, a large window with curtains, and a person cleaning.

Quadruple Room

  • Mountain view
  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room

Balcony

Room

  • Mountain view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Bathroom | Shower, rainfall showerhead, towels

Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Bathroom | Shower, rainfall showerhead, towels

Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Gran Quitumbe

A restaurant, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Hotel Gran Quitumbe offers 50 accommodations with minibars. Pillowtop beds feature down duvets. 24-inch LCD televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Quito hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

With your stay at Hotel Gran Quitumbe, you'll be connected to a shopping centre and within walking distance of Las Cuadras Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 3-minute drive from Las Cuadras Park and a few minutes from Government Platform for Social Development
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Gran Quitumbe. Self parking is free.

This 3-star Quito hotel is smoke free.

Hotel Gran Quitumbe has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle
  • Airport shuttle fee per child: USD 12.00 (from 3 to 12 years old)
  • Pet fee: USD 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Gran Quitumbe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Quitumbe
Gran Quitumbe Quito
Hotel Gran Quitumbe
Hotel Gran Quitumbe Quito
Quitumbe
Hotel Gran Quitumbe Hotel
Hotel Gran Quitumbe Quito
Hotel Gran Quitumbe Hotel Quito

Hotel Gran Quitumbe Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 9 out of 40 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money, and friendly staff

I spent a week in this place, oevrall it was a good experience, the members of staff were friendly and happy to help.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find coming or going to the Quitumbe bus terminal. Nice staff and simple amenities.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Ryan

Disliked: Cleanliness, staff & service
Creaky beds, right by street. Good shower though
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Betty-Lynne

Liked: Staff & service, property conditions & facilities
Did not like the stairs. The room was very cute though
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Jhoanna Barret

Liked: Cleanliness, staff & service, amenities
Todo bien para pocos días..
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marisol Estefania

Liked: Cleanliness, amenities
Muy bonita
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok just one recommendation to change the pillows, it’s to hard but I can recommend to my friends
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Benito

Disliked: Staff & service, room comfort
Nunca volver a este hotel
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service

Only if you need to stay close to the bus station

The hotel is very quaint. Rooms are very small, but clean. Very little hot water. We arrived very late (1 am) but there was staff available to carry our luggage up 3 flights of stairs (no elevator). Although staff spoke no English, we were finally able to communicate our needs. They were very kind and patient with us. The only reason we stayed here was because we had a very early bus to catch.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

malee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バスターミナルから徒歩5分

バスターミナルから非常に近い場所にあり とても便利です。空港からタクシーですと 約30分程度で、30〜35ドルになります。深夜のチェックインも問題ありませんでした。
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ; very clean de room and others areas
Verified review

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, room comfort

Receptionist don't accept expedia reservation

Hotel staff didn't accept Expedia reservation which was shown through Mobile App and Email. Instead the receptionist was rude and demanded paper reservation. She made use of the untimely hour we checked in to charge us 150% of the base rate we booked through Expedia . Horrible hotel but stayed just because it is close to Quitumbe Terminal. Avoid if you can arrange other options.
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort

Tiny room for not a tiny price

This was a last minute booking and though the staff were friendly and helpful the room was tiny and had windows opening on the communal staircase - you could hear every noise.
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre, personnel sympatique, près du terminus

Nous sommes arrivés tard après avoir fait plus d'une heure d'autobus à partir de l'aéroport Quito. Nous avons été très bien reçus. Nous avions choisi cet hôtel parce que nous devions prendre l'autobus le lendemain matin tôt et il est effectué très bien situé, soit à 5 minutes à pied du terminus. Le déjeuner offert est assez de base mais il ne coûte que 2,50$ par personne. Je recommanderais cet hôtel pour un court séjour.
Verified review

2/10 Terrible

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Don't Do It-Rip Off

There was no hot water and we were told to keep it on for 5 minutes and it would get there. We waited 20 minutes and never had any, so we decided to wait until we were at the next hotel since we got in late. We asked for a wake up knock since we had a flight and they knocked 22 minutes after they were supposed to. Thank goodness my cel phone woke me up.I would never stay there again.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay this hotel !!!!!!!

This hotel is horrible. I travel for 6monthes but i've had bad experiences like here. The restaurant in hotel is very dirty. They didn't wash dishes and forks. It looks just leave for long time. This hotel will not keep your luggage after you check out. You must pay $35, then you can take place for your luggage. There are 4 staff i saw. They are rude and only want your money. There's no elevator, so one of them will help you. You must give them tip to make them go out from your room. And there around hotel has many hostels and hotels. So you don't need to book accomodation. Actually I didn't know that around bus terminal has many accomdation with good price. You can find out early. only $10~12. Breakfast is poor and disgusting. I can't see dirty things...!!! Even They say good bye when we leave!! Stay far from this hotel if you want to have good time!!
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very nice hotel near the Quitumbe bus terminal. This is the reason I stay here to catch an early morning bus south. Staff very helpful. I requested an airport pick-up. They were there waiting for me. Nice vehicle. Have stayed here three other times and will no doubt be there again. One item of concern: I am sure I had left something of value in my room upon leaving. They said they did not find it. I will leave it at that.
Verified review

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent choice, located in a strategic place

The property is located in a strategic location near the bus station in Quito, which allowed me to meet many attractions like the Cotopaxi Volcano, Otavalo, Quito and then take my bus right there to go to the city Banos. The staff is very attentive, I was given many indications maps sightseeing, visiting places efficiently and get the most out of my time, room was very clean and spotless bathroom, would recommend to a friend.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dingy hotel near the bus station

We chose this hotel for the proximity to the bus station (we arrived late at night and left early the next morning for Banos). The hotel wasn't dirty, but it was dingy, dark, and unwelcoming. I'm glad we only stayed there for one evening.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homofobia, discriminacion y maltrato

Parte 1 : Soy cubanoamericano (exiliado) y despues de una separacion por mas de 5 anos decidimos un reencuentro con mi mejor amigo ( cubano , residente en la isla) y mi expareja( cubano , residente en la isla) . Escogimos este lugar por la cercania a la terminal . Yo habia sacado una habitacion para una persona y otra para dos por internet.
Verified review

8/10 Good

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen servivcio

Agradable
Verified review

2/10 Terrible

honest john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience Ever!

This was absolutely the worst hotel experience ever. I have traveled all over the world and can honestly say this was a giant mistake. The staff charged us for things without authorization, thier shuttle service was $ 70 and then would not provide a ride back to the airport. The room stunk of urine and there was evidence of rodents on the property. Dogs howled and barked all night and the traffic noise was incessant. The manager or owner had a bed right behind the check in counter, right there in the lobby! They refused any reasonable request. The bell boy actually told the cab driver to try and over charge us. This was told to us by the cabbie who also told us the place has a terrible reputation locally as well. Stay away from this rip off joint. Do yourself a huge favor.
Verified review

10/10 Excellent

Dorothy MacMillan

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for one night

We stayed one night as it's close to bus station and we wanted an early start. Staff very friendly but room tiny and so was the bed......however for one night and for the money it was good value. It was very clean. Only one place to eat you could walk to but excellent and cheap food.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

A little cramped, nice staff

Our hotel room was quite nice and clean but really cramped! The bed was also a bit too small for two people and not very comfortable. The tap was only cold water; however, the shower was excellent. The staff were really friendly and nice, but didn't speak any English (except for 1guy). The neighborhood isn't the nicest, but the hotel is very conveniently close to a bus station.

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