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Sheraton Quito Hotel

4.0 star property

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Photo gallery for Sheraton Quito Hotel

Bar (on property)
Pool
Terrace/patio
Lobby lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Place, Quicentro Shopping
    ‪3 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪3 min walk‬
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Club lounge access (High Floor)

Superior Room, 1 King Bed, Club lounge access (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Club lounge access (High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Club lounge access (High Floor)

Superior Room, 2 Double Beds, Club lounge access (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Club lounge access (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, Club lounge access

Club Suite, 1 Bedroom, Club lounge access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Club lounge access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Sheraton Quito Hotel

Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Housekeeping is available on request.
Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Quito Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Parque La Carolina. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine while dining at Restaurante Cook's
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Quicentro Shopping and 4 minutes on foot from Atahualpa Olympic Stadium
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
Sheraton Quito Hotel offers its guests a health club, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sheraton Quito Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Quito hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Restaurante Cook's – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Restaurante Las Fragatas – This restaurant specialises in local and international cuisine and serves breakfast and lunch. Open daily.
Bakery&Deli – This coffee shop specialises in local and international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Quito

Quito Hotel Sheraton

Quito Sheraton

Sheraton Hotel Quito

Sheraton Quito

Sheraton Quito Hotel

Four Points Quito

Quito Four Points

Sheraton Quito Hotel Quito

Sheraton Quito Hotel Hotel

Sheraton Quito Hotel Quito

Sheraton Quito Hotel Hotel Quito

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 327 reviews
Rating 8 - Good. 67 out of 327 reviews
Rating 6 - Okay. 14 out of 327 reviews
Rating 4 - Poor. 10 out of 327 reviews
Rating 2 - Terrible. 11 out of 327 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Noe

There’s only one elevator in the hotel. Location is good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

fouad

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast and the service was outstanding. Anything we needed the staff was quick to jump at what we needed. Lovely experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

SILVIA

H
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thiago Dayam

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the one of the best malls in
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful warm greeting
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location. Will definitely return here if visiting Quito again.
Shopping center just minutes away.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Quito
Stayed 2 nights in May 2025
Verified

8/10 Good

Jorge Andres

Liked: Cleanliness, staff & service, property conditions & facilities
buen personal, hotel bueno
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved everything in this Hotel.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Tammy L

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have a refrigerator or at least access to an ice bucket and ice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location between parks and malls

Close to the parks and a great mall, nice breakfast and well maintained
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and rooms. Outstanding staff also.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located on a safe to walk at night street and the staff was very helpful and polite.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel!! Staff extremely friendly. Suites super clean and the food is even better!! We’ll be back for sure
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent personal and very helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything around the city
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crear customer Service. The staff was very friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Orietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff is fantastic! The surrounding area is easy for walking to dinning, shopping, and really anything you may need.
Stayed 2 nights in Nov 2022