4/10 Poor
Julia Ann, Philadelphia
28 Aug 2025
Upon arrival I checked in with the desk attendant whom repeatedly spoke to me telling me I didn’t pay and I needed to show him confirmation of payment when I constantly showed him my partial payment to the third party. After requesting to speak with management she came out and advised the gentleman that I am paid for. He never apologized for the embarrassment he caused me. After getting over that hump the rest of my stay was fair I would say except the fact that I couldn’t get any sleep while there because whomever the person was overtop of me sound like they were up all night banging and thumping. Then on my exit day I extended my hours easily and the price was fair but I needed a special accommodation made for me as my flight got delayed right as I was checking out and they was not able to accommodate me anyway which made me have to sit at the airport for 4hours. I do plan on returning to Raleigh a couple more times, I will not return back to this hotel because although I understand this is a business they could have accommodated me for at least 3 hours especially as the hotel was not crowded and the room was not needed.
Julia Ann
Stayed 2 nights in Aug 2025