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Holiday Inn Express Durham by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Durham by IHG

Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2516 Guess Rd, Durham, NC, 27705
  • Place, Northgate Mall
    ‪14 min walk‬
  • Place, Duke University
    ‪3 min drive‬
  • Place, Duke Regional Hospital
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

Standard Room, 2 Queen Beds, Accessible (Mobil Tub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Durham by IHG

Hotel with free breakfast, near Duke University
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Durham by IHG offers 79 air-conditioned accommodations with a safe and free newspapers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Durham by IHG. During your stay, you'll be within walking distance of Duke University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from Duke University and a few minutes from Duke University Hospital
  • Free local-area shuttle service
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Durham by IHG. Self parking is free.

This Durham hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DURHAM Holiday Inn Express
Holiday Inn Express DURHAM
Holiday Inn Express Hotel DURHAM
Holiday Inn Express Durham Hotel
Durham Holiday Inn
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham

Reviews

Holiday Inn Express Durham by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 942 reviews
Rating 8 - Good. 260 out of 942 reviews
Rating 6 - Okay. 93 out of 942 reviews
Rating 4 - Poor. 23 out of 942 reviews
Rating 2 - Terrible. 25 out of 942 reviews

Reviews

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no one at the front desk when we checked in and we had to wait a while for someone to appear. The elevator was not functioning when we checked out.
Stayed 1 night in Aug 2025

10/10 Excellent

Vibha

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Reon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Very nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and the breakfast is reasonably good. Everything as advertised and no complaints.
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple, if you come in at night, you do need to ring the door bell to get the front door open(9:30pm) which was fine and we were taken care of in check in quickly. Rooms clean and what you need. Breakfast had plenty of choices(even for gluten free folks there was Udi blue berry muffin and yougurt. eggs/sausage/cereal for others and coffee etc.
Stayed 1 night in Aug 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I took my children who are 17 & 18 to Durham to go shopping at the mall there which is an excellent place to go. I reserved a room with two queen beds, so my son could be comfortable in his own bed and my daughter and I would share a bed. I paid in full when I made my reservation. When we got there, they DID NOT have the room available wit two queen size beds. They said the only option that we had was a king size bed and a pull out sofa, this was at 10pm . We ended up accepting that because we felt there was no other options in the area and were disappointed. Along with that, when we got to the room and my son pulled the sofa out, we looked for linen and pillows for him. There were NoNE! I called the receptionist and was told that they could not bring any to our room; but we could go downstairs to get some. We just drove a few hours after working all day and was exhausted. I felt that good customer service would had brought the linens and pillows up; the answer was NO! I ended up taking a top sheet off of the king bed and my daughter gave my son a pillow, he covered up with a throw blanket that we had. This should never had happened! I paid for two queen beds which is what I should had received which would had enough sheets, pillows and blankets. The guy at the desk was nice enough; the woman who said no, that we had to come and get these items seemed to have cared less and was unapologetic. Hotels are in the hospitality industry. I feel I did not get why I paid for.
Stayed 1 night in Aug 2025

8/10 Good

Alan

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
it does good
Stayed 1 night in Aug 2025

10/10 Excellent

Bhasker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sawsan

Stayed 1 night in Jul 2025

10/10 Excellent

Iyad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Viktoryia, Staten Island

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is ok for 1 night... the pool was a disaster with no towels and everything on the floor, it was so dirty but when we complained to the front desk, we were told that this will be only fixed tomorrow. Rooms are outdated but spacious and enough for one night.
Stayed 1 night in Jul 2025

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highway noise
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin p

Travelled with family and small children
Liked: Cleanliness, amenities
Clenleness and curtisy of staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Roberta

Travelled with family
The holiday Inn express was clean and service fast and efficient. We were traveling with bikes and they allowed us to bring them into our room to assure safety
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Amenities
Great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

VINCENT

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Awesome staff, Very easy to access , lots of stores nearby, clean, safe and affordable.
Stayed 1 night in Jul 2025

10/10 Excellent

Darlene, Beachwood

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very good
Stayed 1 night in Jun 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

friendly

Front desk very nice and breakfast was good
Stayed 3 nights in Jun 2025