Holiday Inn Express Durham by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Durham by IHG

Exterior
Exterior
Outdoor pool
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
2516 Guess Rd, Durham, NC, 27705
  • Duke University
    ‪3 min drive‬
  • Duke University Hospital
    ‪4 min drive‬
  • Durham Performing Arts Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Comm, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Durham by IHG

Hotel with free breakfast, near Duke University
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Durham by IHG offers 79 air-conditioned accommodations with a safe and free newspapers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Durham by IHG. During your stay, you'll be within walking distance of Duke University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from Duke University and a few minutes from Duke University Hospital
  • Free local-area shuttle service
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Durham by IHG. Self parking is free.

This Durham hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DURHAM Holiday Inn Express
Holiday Inn Express DURHAM
Holiday Inn Express Hotel DURHAM
Holiday Inn Express Durham Hotel
Durham Holiday Inn
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham

Holiday Inn Express Durham by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 883 reviews
Rating 8 - Good. 245 out of 883 reviews
Rating 6 - Okay. 88 out of 883 reviews
Rating 4 - Poor. 21 out of 883 reviews
Rating 2 - Terrible. 24 out of 883 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lynn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of out of service items

Elevator (only one) out of service for days, icemaker out of service, pancake maker out of service, fire alarm went off just after 5 am due to faulty service (?). Poor signage on out of service elevators. Staff would just say “so terribly sorry”. No pride ownership in this hotel anywhere. No comps at all.
Stayed 3 nights in Apr 2025

6/10 Okay

judith

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First, the elevator was not working and did not get fixed the 3 days I was there. There was no service elevator so we had to use stairs ice machines.Also not working:ice machine, pancake maker for breakfast. Outside areas were trashy and not well kept. The staff were pleasant and tried to compensate for things like the elevator not working, but they were helpless to do anything about it. Breakfast was basically okay and servers tried to keep items out and available, but there were only two people including the cook who were apparently working the breakfast. My room was clean. Mattress and pillows were way too soft.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, comfortable
Stayed 1 night in Apr 2025

2/10 Terrible

Josephine

Stayed 1 night in Mar 2025

6/10 Okay

Lev

A solid three-star hotel, somewhat overpriced: ~$225/night for a very modest room.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to Duke University
Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Liked: Cleanliness
Disliked: Staff & service
It was hard to check in. I had 2 names on the reservation so they told me I only had 1 room. After 30 minutes of trying to find a number
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Bobbie

Travelled with partner
Liked: Amenities
It was great
Stayed 1 night in Mar 2025

6/10 Okay

Lenita

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Decent stay. Bathroom was a bit dirty. But overall ok
Stayed 1 night in Feb 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a medical appt at Duke. The motel was close enough without a lot of traffic. The room was very clean. The staff was friendly, helpful and courteous. The breakfast would rival any restaurant meal. Will definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was clean.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dennis

Stayed 1 night in Jan 2025

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Amenities
When they take a credit card for incidentals, they chg 75 and you don't get it back for 3 to 5 bus. days. VERY AVERAGE motel. You can find much better for the money.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good chain hotel with above average free breakfast buffet
Stayed 1 night in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities
The respect to the customers
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James

Business traveller
Liked: Cleanliness
Did not provide receipt.
Stayed 1 night in Jan 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to medical place I visited.
Stayed 1 night in Jan 2025