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Tru by Hilton Chapel Hill

2.5 star property

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Photo gallery for Tru by Hilton Chapel Hill

Snack bar
Reception
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Chapel Hill gets good marks from our customers. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Reviews

Tru by Hilton Chapel Hill Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 471 out of 680 reviews
Rating 8 - Good. 121 out of 680 reviews
Rating 6 - Okay. 43 out of 680 reviews
Rating 4 - Poor. 25 out of 680 reviews
Rating 2 - Terrible. 20 out of 680 reviews

Reviews

10/10 Excellent

Wynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

bryce

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

EV charging, that you cant charge at.

I chose this hotel explicitly so i could charge my car. When i arrived i found that the parking is actually not free, and requires you to register your car. That would be okay , but i came and found a hybrid parked in the ev charging spot. So i went to the hotel and asked that they have the owner move the car, and i was told that even though guests have to register their car to park that the hotel doesnt keep track of what guests plates are. They said they would have it towed, it was still there in the morning and the clerk at the fromt desk seemed unaware if my complaimt from the night prior. Cool The room... The room was super small... The bed was absolutely worn out to the point one side was lower, it felt lile sleeping on the floor, i have a bad back, i expected better. The tv only allowed you to use netflix so i had to hook my pc up to the tv The water was barely luke warm for the shower. The included breakfast was pretty abysmal comlared to a Mariott. For a 130 a night plus 7 dollars to park, i feel like i got scammed, i dont think ill ever stay at another Hilton.
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great stay. Room was clean and nice size. I could not believe I had to pay to park.
Stayed 1 night in Sep 2025

6/10 Okay

Abney

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Parking is pay parking through an app, not the hotel and was cumbersome. The beds were very uncomfortable and two fixtures in the bathroom leaked or didnt work (sink drain). Breakfast was very mediocre.
Stayed 1 night in Sep 2025

10/10 Excellent

Neli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel - new, clean, convenient!

A new, modern, cozy, and clean hotel! Awesome staff. Convenient location close to UNC and Duke (we were on a college visits trip). Great breakfast. Free coffee/tea/hot chocolate. The only nuisance was the loud AC unit in our room, which is an issue if you're a light sleeper like myself.
Stayed 1 night in Aug 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the property in good condition and amenities were fine. The sheets could use an upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice. Actually most of the staff the staff I encountered was great. However, on several occasions the staff was out in front/side of the main entrance smoking which made it unavoidable to exit or enter the hotel without encountering smoke. I’m asthmatic snd smoke triggers an attack. If they could take the smoking to the back of the property, or an area that is nowhere near the main entrance, this would be ideal. Aside from that, they get 5 stars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reynaldo

Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness
Very clean, easy to get to. No in room coffee
Stayed 1 night in Aug 2025

8/10 Good

Binod

Stayed 3 nights in Aug 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the TRU lobbies are fantastic, nooks if you want to be to yourself, nice sized tables for board games or food.
Stayed 4 nights in Aug 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen

Travelled with family
I appreciate how clean everything was, and how comfortable the room and bed were. Front desk staff was always great, even when I brought something to their attention, they immediately wrote it down and indicated it would be addressed.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa, Blacksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Travelled with family, Business traveller
Beds were as expected. Food was limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and lovely place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Vernon

Very slow check in had to pay $75.00 deposit this is my last stay
Stayed 1 night in Aug 2025

10/10 Excellent

Risako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staff who were helpful. The facility is new.
Stayed 2 nights in Jun 2025