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Tru by Hilton Chapel Hill

2.5 star property

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Photo gallery for Tru by Hilton Chapel Hill

Lobby
Free daily buffet breakfast
Terrace/patio
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Aloft Chapel Hill
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is €107
includes taxes & fees
29 Mar - 30 Mar
Aloft Chapel Hill

About this property

Tru by Hilton Chapel Hill

This hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Chapel Hill gets good marks from our customers. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 761 reviews
Rating 8 - Good. 139 out of 761 reviews
Rating 6 - Okay. 56 out of 761 reviews
Rating 4 - Poor. 27 out of 761 reviews
Rating 2 - Terrible. 20 out of 761 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV picture poor with continuous interference. Maintenance call did not resolve. Stayed two days and couldn’t watch tv. Disappointing. Front desk staff very helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Ismelda

Stayed 2 nights in Dec 2025

6/10 Okay

carl

Travelled with family
Liked: Cleanliness, staff & service
Staff was great room was clean. Beds are horrible. Breakfast wasnt much either. Close to numerous places to eat but not much sleep was had because of mattress's
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service clean room. Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Pablo

Stayed 2 nights in Dec 2025

8/10 Good

Compie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Tru property set up - simple, straightforward and user friendly. It was a surprise to have to pay for surface parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Kwame

Stayed 1 night in Nov 2025

8/10 Good

JEAN

Liked: Cleanliness, amenities, property conditions & facilities
They didn't have eggs or any fruit except bananas, but it was still a nice breakfast. :-)
Stayed 1 night in Dec 2025

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
The check in staff were great!!! The room was clean and the bed was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, great location, full amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

4/10 Poor

Moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heater Broke at 4:30am freezing, no room available to moved me in I had to go to stay in Lobby
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness
TP is flimsy! Hate the soap dispensers! Too hard to get out! Too noisy with heater on or off! Can’t turn off the fan so it constantly runs & is way too loud!!! Everything else is great. Beds are vet comfy!
Stayed 1 night in Nov 2025

4/10 Poor

George

Liked: Cleanliness, staff & service
Wasn’t notified that I had to pay for parking, first time in 40+ years of travel. Less thrilled about having to give my information to a 3rd party to pay for parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying there due to wife being hospitalized.The person that checked me in was amazing.I told her why I was staying and she told me about Medstay that helped with hotels in the case of family being hospitialized and gave me a code for free parking.The hotel was very clean and all the employees were excellent.Hot breakfast was good as well.Will be staying again tonight as well.
Stayed 1 night in Nov 2025

4/10 Poor

Rigved

Front desk staff was missing for 20 mins.
Stayed 1 night in Nov 2025

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was clean and the staff was very helpful. It made our stay quite comfortable. Pricing being the major reason I stay at this hotel. Great job
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Stayed 3 nights in Nov 2025

6/10 Okay

Tiffany

Stayed 1 night in Nov 2025

4/10 Poor

Lweendo

Cold floors, bad selection for breakfast, kids crying throughout the night in the hallways.
Stayed 1 night in Nov 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean breakfast was the usual. Typical pancake, cheese omlette, cerral ko breakfast. The staff was very nice. Make sure to bring a sleep mask because the black out shade isn't a black out shade.
Stayed 1 night in Nov 2025