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Tru by Hilton Chapel Hill

2.5 star property

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Photo gallery for Tru by Hilton Chapel Hill

Lobby
Free daily buffet breakfast
Reception
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(63 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru by Hilton Chapel Hill

This hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Chapel Hill gets good marks from our customers. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 804 reviews
Rating 8 - Good. 145 out of 804 reviews
Rating 6 - Okay. 60 out of 804 reviews
Rating 4 - Poor. 30 out of 804 reviews
Rating 2 - Terrible. 20 out of 804 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce, Coto de Caza

Stayed 2 nights in Oct 2025

10/10 Excellent

Joyce, Coto de Caza

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms. Friendly and helpful staff. Not too far from UNC Chapel Hill. Quiet. Breakfast leaves much to be desired, though.
Stayed 3 nights in Jan 2026

10/10 Excellent

HongYe

Stayed 2 nights in Jan 2026

10/10 Excellent

Danyell

Stayed 2 nights in Jan 2026

8/10 Good

William

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

8/10 Good

Robert, Brooklyn

Stayed 3 nights in Jan 2026

8/10 Good

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel with a great location while visiting my daughter at unc. The comforter on the bed is way too thin but the beds are comfortable. Staff was extremely friendly. Only downfall was no coffee maker or hot water machine in the rooms but they did have it available in the lobby. Nice touch to hand us water and a snack when we checked in.
Stayed 3 nights in Jan 2026

8/10 Good

J R

Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel and area
Stayed 1 night in Jan 2026

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome!! I was in town for a post op appointment. The girls at the front desk took such good care of me as I was by myself!!! Room was great!! Price was great!!
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Stayed 1 night in Jan 2026

6/10 Okay

Elena

Travelled with family
Liked: Staff & service, amenities
It was ok, bathroom didn't feel completely cleaned. The sheets are microfiber, just awful. Staff was very kind and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

ELROY

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hollie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice check in staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Rooms and overall hotel and parking lot were very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities
Pleasant staff, herbal teas, wide variety of breakfast choicesoatmeaĺ pa
Stayed 1 night in Dec 2025

10/10 Excellent

Quintez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Meghan

Worked for a night
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
The room didn't look like it had been cleaned. There were crumbs on counters and floor.
Stayed 1 night in Jan 2026

4/10 Poor

Arieca

Travelled with family
The lobby was set up nice, but the rooms were subpar. The beds were really hard and uncomfortable and not well made. The complimentary breakfast was also bad. There was very little to choose from. I wouldn’t stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place to stay. Would use again.
Stayed 1 night in Jan 2026

6/10 Okay

erin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and room was clean. Shower water was cold every night and the sink did not drain.
Stayed 3 nights in Jan 2026

6/10 Okay

Alasia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, no microwave in room or pool on property.
Stayed 4 nights in Dec 2025

6/10 Okay

James

Stayed 3 nights in Dec 2025