Crowne Plaza Reading

4.0 star property

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Photo gallery for Crowne Plaza Reading

Exterior
Property amenity
Breakfast, lunch, dinner served; al fresco dining
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Standard Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Wharfedale Road, Winnersh Triangle, Reading, England, RG41 5TS
  • Nirvana Spa
    ‪3 min drive‬
  • University of Reading
    ‪3 min drive‬
  • Oracle
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Junior Suite, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (Super King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Crowne Plaza Reading

Hotel with a full-service spa, in the vicinity of Thames Valley Park
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Reading offers 174 air-conditioned accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. 50-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 18 years old are not allowed in the hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

Esprit Wellness & Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Reading. During your stay, you'll be within walking distance of Dinton Pastures Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, body wraps or manicures and pedicures at Esprit Wellness & Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Thames Valley Park and 7 minutes from Oracle
Crowne Plaza Reading offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 10054 square feet (934 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Reading. Limited free parking is available on a first-come, first-served basis.

This 4-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Caprice Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

Bulgarian, Czech, English, French, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprice Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (10,054 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Low-height bed (66 centimetre high)
  • Low-height counter and sink (74 centimetre high)
  • Low-height desk (76 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (178 centimetre wide)

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
If the property's door is locked upon arrival, guests must call the property from the intercom at the entrance for assistance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 75 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 930 120 872
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Reading M4 Jct 10 Hotel Wokingham
Holiday Inn Reading M4 Jct 10 Wokingham
Holiday Inn Reading M4 Jct 10 Hotel
Holiday Inn M4 Jct 10 Hotel
Holiday Inn M4 Jct 10
Crowne Plaza Reading East
Crowne Plaza Reading Hotel
Crowne Plaza Reading Reading
Holiday Inn Reading M4 Jct 10
Crowne Plaza Reading East by IHG
Crowne Plaza Reading Hotel Reading
Crowne Plaza Reading East an IHG Hotel

Crowne Plaza Reading Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 975 reviews
Rating 8 - Good. 264 out of 975 reviews
Rating 6 - Okay. 56 out of 975 reviews
Rating 4 - Poor. 29 out of 975 reviews
Rating 2 - Terrible. 34 out of 975 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Dec 2024

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deposit never returned.

The only reason this doesn't get 5 stars is because everytime I come here there's always an issue with the deposit. Last time they took the full £150 and never refunded it despite there being no damage. This time they charged from our deposit even though we paid all our food & drink bills in full at time of purchase. On both occasions we still haven't gotten the money back despite calling and emailing several times. It's a shame if it wasn't for this everything else was great, the menu is amazing the restaurant staff are lovely and our room was clean and comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained, staff were courteous and good help, rooms where modern and spacious , very nice hotel close to the venue we were attending.
Stayed 1 night in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Arran

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

helen

Good location for reading and London always friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time here
Stayed 1 night in Mar 2025

10/10 Excellent

Ebonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great room and great price

The hotel was beautiful with a nice large room and great value for money. Staff also really helpful unprofessional.
Stayed 1 night in Feb 2025

8/10 Good

William

Stayed 2 nights in Feb 2025

8/10 Good

Kanchana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Welsh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time here after my flight. Booked a suite and it was very comfortable and spacious. The tea and coffee facilities were above par. The access to the spa was much needed. The pool was great and the sauna and steam room very relaxing. Dinner options are a little overpriced but thats to be expected. The breakfast was varied and tasty. The staff were all very profesional and courteous. Will definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a Valentines Day Stay

We have stayed here more than once as a couple and the stay has always been great. This time we went on Valentines and it was very busy (bear in mind for the review) The highlights are the room, the food from the restaurant downstairs (especially breakfast) and the facilities nearby (Cinema and Restaurants less than 5 minutes). The downsides are the parking is underground and convenient but there aren’t many spaces and the ones that are there are very tight. The pool was also extremely busy last we were there. I can’t speak to the treatments as they were all booked up. Overall it was very positive and would stay again albeit when it is less busy next time
Stayed 2 nights in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice experience at the hotel in comfortable and clean condition
Stayed 1 night in Feb 2025

4/10 Poor

Vivek

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is nothing for kids in the property, even pool is not allowed. As there was no guard. Even though property is advertised as kids friendly. I would have choose other property if i would knew that there is nothing for kids
Stayed 4 nights in Feb 2025

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary weekend

The room was excellent, very quiet and comfortable. Breakfast was first rate. All the staff very friendly and helpful. Can we just make special mention of maitre D Marco? He was so professional and overall just great at his job, a real credit to the hotel.
Stayed 4 nights in Jan 2025