4/10 Poor
Brandi
Travelled with family and small children
1 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities
I had the football room with the bunk beds because I’m a single parent traveling with four kids. The tv in the kids area didn’t link up to any tv stations even though it had a Roku remote and it could streamed tv or even let us sign in u see our own Netflix account on the wifi of the hotel - the staff told us it wasn’t set up to be o line and was only used for people who brought their own gaming systems or co trollers. That was not listed anywhere when I booked the room. I could t change the heat/cold or fan on the AC in the main room so it was too hot, I could not turn it down in the kids area so it was fairly chilly in there.
The jacuzzi tub in the room did not work and when I asked about it they said the button for the jets was on the wall beside the light switch, all I saw was a timing knob that is usually used for the fan in hotel rooms, didn’t end up trying it as the kids were already done their bath.
The staff was friendly and courteous but to get into the hotel I had to pass by a group of drunk people and their BBQ, and their haze of cigarette and weed smoke. They were loud and made my kids nervous. Not sure what was going on but they all had on football jerseys from the next province over as did half the people at breakfast the next day- who spent more than an hour taking up more than half the space at the breakfast area. The breakfast staff hustled and were doing their best but it was hard for them to keep up with the crowd goi g back for seconds or thirds.
Brandi
Stayed 1 night in Aug 2025