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Serways Hotel Remscheid

Property class: 3.5

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Photo gallery for Serways Hotel Remscheid

A balcony with a view of a river and forest. There are two chairs and a table on the balcony.
A modern hotel with a prominent sign, multiple balconies, and a restaurant area.
A modern lounge area with grey sofas, white tables, and a large window offering a view of trees.
A modern hotel lobby with a bar area, seating, and a reception desk.
A hotel room with a walk-in closet, a bed with a white headboard, and a large mirror.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Talsperre 1, Remscheid, 42859
  • Place, Bergisches Land Nature Park
    ‪1 min walk‬
  • Place, Eschbach Dam
    ‪2 min walk‬
  • Place, Burg Castle
    ‪10 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom

A hotel room with two beds, a red carpet, a wall with a dot pattern, and a bunk bed in the corner.

Family Room, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Bedroom

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Comfort Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Bedroom

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Comfort Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Single Room, 1 Bedroom, Lake View

A hotel room with a bed, a desk, a chair, a lamp, and a view of a body of water.

Premium Single Room, 1 Bedroom, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 Bedroom, Lake View

A hotel room with a bed, a desk, a chair, a lamp, and a view of a body of water.

Premium Double Room, 1 Bedroom, Lake View

7.6 out of 10
Good
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Serways Hotel Remscheid

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, multilingual staff assistance and a banquet hall are on-site.
Serways Hotel Remscheid offers 39 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower. This Remscheid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Serways Hotel Remscheid, you're just a quick walk from Bergisches Land Nature Park. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, multilingual staff and a lift
  • Steps from Eschbach Dam and 8 minutes by car from Burg Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Serways Hotel Remscheid. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Remscheid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Serways Hotel Remscheid has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: EUR 11.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Raststätte Remscheid Ost (Tankstellenkasse)]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.95 per person
  • Pet fee: EUR 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Raststätte Remscheid Ost (Tankstellenkasse)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Serways Hotel
Serways Remscheid
Serways
Serways Hotel Remscheid Hotel
Serways Hotel Remscheid Remscheid
Serways Hotel Remscheid Hotel Remscheid

Serways Hotel Remscheid Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 236 reviews
Rating 8 - Good. 98 out of 236 reviews
Rating 6 - Okay. 32 out of 236 reviews
Rating 4 - Poor. 9 out of 236 reviews
Rating 2 - Terrible. 12 out of 236 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean room, easy parking, very happy.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great views of the lake.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Mathias

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

elizabeth

Comfortable overnight stay.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lady at reception was exceptionally professional and friendly
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Ronni

Liked: Room comfort
Disliked: Cleanliness

Great beds with easy acces to the freway

It was a nice stay and easy acces to the freeway. But unfortunately they were down with staff, so the waiting for food, payment and check inn was long. The room was big and great beds. But the cleaning could have been better. There where dust and spiderweb in the corner, the curtain was brooken and the stairway was also full of spiderweb and dust. The breakfast buffet was very poor with options.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value for money

Beautiful hotel and easily accessible from the motorway... Services are very close by... along with McDonald's.. The hotel has a beautiful reception and restaurant area as you walk in.. Staff are friendly and welcoming.. The room was spacious with two single beds.. TV.. and ensuite bathroom.. great shower with instant hot water Unfortunately my room overlooked the motorway but if you are fortunate enough to have a rear facing room you can see over the nearby reservoir.. Ideal place to stretch the legs after a long drive.. stunning views Personally didn't opt for the breakfast so can't comment.. personally thought it a little expensive at €11.. On site parking is free and have ample spaces available... Highly recommend...
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

AKIN ALTAN

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Wi-Fi problem please read

I stated 5 nightds at the hotel. You can walk behind the hotel in the forest. Fresh air. Room was clean and bed was comfortable. Free parking area is available. At lobby, you can drink something hot or cold. Facilities ara ok. But free Wi-Fi is a problem at the hotel. Reception gives you a paper written username and password on which changes daily. On my last day morning, when I was leaving hotel, I asked Wi-Fi password as I needed emergency internet. The young lady working at reception was cooking told me that there was no internet at that moment and didn’t help me! She told me that the computer was default! That behaviour shows the attitude towards customer. I left the hotel with a big disappointment. Sorry but never visit that hotel again. Good luck!
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Im Vorfeld nachgefragt, ob Barrierefreiheit gegeben ist, da ich Rollstuhlfahrer bin. Dies wurde bestätigt. Die Rampe zum Hoteleingang war für ein Rollstuhlfahrer mit starken Einschränkungen deutlich zu steil und alleine nicht zu bewältigen. Lediglich vielleicht für sehr aktive Rollstuhlfahrer oder mit Elektrorollstuhl. Die Aufzugtür war aus Stahl und für mich nahezu nicht alleine zu bewältigen. Sollte man nach 22:00 Uhr raus wollen, hätte man als Rollstuhlfahrer keine Chance gehabt, da der Nachtausgang über eine Treppe war. Das Personal war sehr freundlich. Das Zimmer war in Ordnung, aber alles war für mich sehr ärgerlich, weil ich einfach nicht zurechtgekommen bin aufgrund der Einschränkungen, die für Rollstuhlfahrer dort vorhanden sind, aber nicht kommuniziert wurden.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Vi har bott på hotellet minst 5 ggr. och varit mycket nöjda med både boendet och restaurangen. När vi nu checkade in, så fick vi reda på att restaurangen var stängd på obestämd tid. Inte så kul när man har åkt i vårt fall 80 mil, och är hungriga och trötta. De föreslog snabbmat på macken nedanför, men den var inget att rekommendera. Man borde ha informerat om detta i förväg, så vi kunde planerat på ett annat sätt. Frukosten var dock lika bra som tidigare.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sebnem

Liked: Cleanliness, staff & service
Park yeri ücretsiz, geniş. Ama otel tadilata girdiği için check-in için otele bağlı benzin istasyonuna yönlendiriyorlar. Sadece kahvaltı var, tadilat nedeniyle sadece akşam üstüne kadar tatlı ve kahve/çay veya içki veriliyor. Ama sıcak yemek maalesef yok.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kirsten Grønning

Liked: Cleanliness, staff & service, property conditions & facilities
Restauranten var lukket for aftensmad gr renovering. Morgenmaden var blevet dyrere: € 12,90 pr person.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sascha

Liked: Cleanliness
Disliked: Staff & service
Achtung: Check-In ist in der Tankstelle der Raststation Remscheid Ost. Hotel ist gepflegt, alles sauber. Personal war beim Frühstück überfordert. Für 10 wartende Gäste wurden 4 Brötchen aufgebacken. Das Schreiben einer Rechnung war nicht möglich. Bis jetzt keine Rechnung erhalten. Bitte in Personal investieren.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Birgit

Liked: Cleanliness, staff & service
wir sind mit wenig Erwartungen angereist und wurde echt positiv überrascht, danke
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Arzu

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tamamen dağın başında ve şehir merkezine arabayla en az 40dk uzaklıkta...
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Ich war sehr überrascht von diesem Zimmer. Sehr geräumig, sauber und schnell von der Autobahn zu erreichen. Sehr zu empfehlen. Kontra: Balkontüre war defekt daher etwas lauter.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Kirsten Grønning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt overnatningshotel tæt på motorvejsafkørsel. Fin søudsigt fra altanen. Mulighed for vandretur rundt om den opdæmmede sø. Meget flinkt personale med stor hjælpsomhed. Det ville have været rart med mulighed for glutenfrit brød til morgenmaden.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Elif

Disliked: Cleanliness, room comfort
Gece konaklayıp sabah çıkış yapmak için ideal bir yer olabilir ama genel olarak hijyen problemi var örümcek ağları çok fazla oda içerisinde ve ranza yatakları kontrol etmeden özellikle çocuklarınızı uyutmayın
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Gewohnt gut!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jytte Borreskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint værelse, rent og pænt med altan med bord og stole. Spiste aftensmad,- det var ikke restaurant mad. En wienerschnitzel som var friture stegt med pommes frites. Morgenmad ok. Hotellet ligger ved smukke omgivelser
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint rent og god service

Dejligt hotel med fine værelser. God morgenmad og flink personale
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Verified traveller

Ok for en overnatting. Manglet dyne og pute på rommet. Ellers rent og ryddig.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fortement conseillé

Accueil exceptionnel très agréable et chaleureux tout le personnel a l’écoute et a l’aide, la chambre très spacieuse et propre sincèrement excellent rapport qualité prix
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service
Die Kissen waren sehr dünn und keine weiteren im Zimmer. Durch die angrenzende Raststätte ezwas lauter wegen der viele Lkw. Personal sehr nett, Aufzug vorhanden, Zimmer recht groß und mit Balkon
Stayed 1 night in Feb 2025