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Anassa Estate Cultural Heritage

2.0 star property

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Photo gallery for Anassa Estate Cultural Heritage

Terrace/patio
Property entrance
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Property entrance
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Hatzigrigoraki 5 & Arkadiou, Réthymno Town, Rethymno, Crete, 74100
  • Place, Rethymnon Venetian Port
    ‪2 min walk‬
  • Place, Rimondi Fountain
    ‪2 min walk‬
  • Place, Fortezza Castle
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪82 min drive‬

Room options

View all photos for Residence with Panoramic View

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Residence with Panoramic View

  • City view
  • 500 sq m
  • 3 bedrooms
  • Sleeps 10
  • 3 Double Beds, 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Traditional Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Old Town View)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Family Room (Old Town View)

  • 35 sq m
  • Sleeps 4
  • 1 Large Single Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, Terrace (Panoramic View)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Superior Suite, Terrace (Panoramic View)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Anassa Estate Cultural Heritage

This hotel features concierge services, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance and a garden are on-site. Weekly housekeeping is available.
Air-conditioned accommodation at Anassa Estate Cultural Heritage offers coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Anassa Estate Cultural Heritage, you're just a quick walk from Rethymnon Venetian Port. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Rethymnon Venetian Port and 7 minutes by car from University of Crete
  • Airport and ferry terminal shuttle service available for a fee
As a guest of Anassa Estate Cultural Heritage, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. The business-friendly Anassa Estate Cultural Heritage also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Rethymno hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 building
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Anassa Estate Cultural Heritage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Anassa Mansion Luxury Heritage Aparthotel Rethymnon
Anassa Mansion Luxury Heritage Aparthotel
Anassa Mansion Luxury Heritage Rethymnon
Anassa Mansion Heritage Rethy
Anassa Mansion Luxury Heritage
Anassa Estate Cultural Heritage Hotel
Anassa Estate Cultural Heritage Rethymno
Anassa Estate Cultural Heritage Hotel Rethymno

Anassa Estate Cultural Heritage Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Irina

Liked: Cleanliness

Noisy party place in nice property

Very, very noisy place off the main street. Took 10 min to unlock the lockbox, there was no key on table, didn’t know which room was mine. Room big but nowhere to put things on, blinds fell off upon attempt to pull them up, impossible to stand straight in shower (in tub), leaves the entire bath flooded, no trash can, no mugs, lots of mosquitos, no light on back terrace. Nicely renovated (with unfitting very cheap Ikea stuff) charming old property, but only for the young indifferent party crowd. “Estate” is taking it very far really.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jyri Petteri

Liked: Cleanliness, room comfort, communication

Terassi aivan super!

Aivan mahtava asunto keskellä kaupunkia. Terassi aivan super!
Stayed 7 nights in Oct 2021
Verified

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione crntrale, la stamza e il bagno sono piccoli ma considerando il prezzo ci sta.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top locatie, midden in het centrum maar geen geluidoverlast. Matras kan beter, maar voor 1 nacht wel te doen. Leuk die oude stijl van het pand en inrichting!!
Stayed 1 night in Sep 2019
Verified

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service

Not even close to being as advertised

Room #3....the crazy staircase room. Okay, but bathroom not fine. As noted by pretty much everyone there is no staff. Pictures of property were shot with insane lighting....it’s basically pretty dark and VERY modest. Location on Apple and Google maps is wrong. There are SO many different names for this place, but none of them are found on my map apps. There is no plaque/name on the front door. Allow an extra hour to communicate and await arrival of distracted and not really welcoming staff.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

This is an amazing hotel in terms of its character building, size of room, amenities, comfort and, particularly, location. Would highly recommend.
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Anassa Estate is a beautiful building with an exceptional architectural and decorative style. It is situated right in the middle of the old town with many facilities and shops around it. The room where I stayed it was extremely peaceful. The price was good. I did not like that I did not have the proper facilities for cooking in my room, the self in the bathroom was not stable, so I did not have enough room for me cosmetics, and the taps where blocked by the scale.. The steps for my room where rather scary, because they were smaller than my feet. The administration, though absent, tried to fulfill my requirements very quickly, and the tsikoudia they offered was nice
Stayed 6 nights in Jun 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fooler

I had a hard time finding the place and the rough working location nearly caused me to cancel. After finding and entering, It was very nice.
Stayed 1 night in Jun 2019
Verified

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant logement atypique de caractère au centre

Jolie maison ancienne décorée dans le style et avec goût dans le centre de Rethymno. Appartement confortable et bien aménagé. Pas de parking à proximité, l'accès est difficile dans des rues piétonnières et à cause des escaliers mais la résidence en vaut vraiment la peine.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left us sitting in a restaurant until 11pm, stood

We booked at lunchtime. Drove there... called for six hours straight... hotels.com called them. They never met us or talked to my daughter and me. They left us sitting in a restaurant until 11pm. Never showed Ridiculous!!!
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent restored mansion; all wood walls and floors; very spacious. Only problem that we had to climb two flights of stairs to our top room, but had access to terrace/roof with view of the city and harbor nearby. However, they misrepresent in the website that they have "free parking," it's on the street if you can find it or up the hill far away. There is a paying public parking nearby at the harbor for 70c/hour overnight too. Another problem: the street in front of the hotel is OW, and only allowed to be used by cars 8-11 AM (old city). But other times you can stop and unload just two blocks away on the last portion of that street towards the public parking.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Menelaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

Excellent
Stayed 1 night in Aug 2017
Archival

6/10 Okay

Carol W.

Nice unique property in city center - but noisy.

The property is a 600 year old home that was supposedly the second home built in 1440 for the mayor. It has obviously been renovated but a lot of the character of the property has been preserved. It is run as a hotel with three seperate rooms and a large cavernous great room with a coffee / tea kiosk and sofas shared by all. The room we had was a wonderful large room with high ceilings and an en suite bathroom and tub. I would have given the property five stars except for two reasons. The room sits above a busy pedestrian street in which people walk talk sing party ALL NiGHT long. No, really. The smaller bedroom on the opposite side would have been quieter but we were allowed to choose our room as we were the only one at the property at the time. I think all rooms would be noisy if there had been more guests. As it was, we were lucky there weren't. The room did have a lovely private terrace with a fantastic view of the city and sea. That alone may make it worth it to someone. The other issue was that even though I booked through home away, there was some glitch in the reservation on the property owners side. It took many emails and phone calls to sort out the reservation. I did not have a valid email address or phone number for the property and only after emailing a client support email, it eventually got sorted out- but just. I kept having to text and email and we were allowed to check in after 5pm after calling and emailing about a dozen times. I've never had an issue before with a property booked on home away- and I booked other properties on Crete at the same time. So I think it is a property or hotel issue. I think this is the reason we were allowed to choose our room when arrived but received no other apology or communication about the difficulty in checking in. Renter beware.
Stayed 2 nights in Mar 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Κομψό σε κεντρική θέση ξενοδοχείο

Καλαίσθητο διαμέρισμα σε εξαιρετική θέση στο κέντρο της παλιάς πόλης του Ρεθύμνου. Η υπεύθυνη του ξενοδοχείου υπήρξε ευγενέστατη, πρόθυμη να εξυπηρετήσει και ανταποκρινόταν αποτελεσματικά σε όλα τα αιτήματα.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Συνολικά καλή διαμονή, μειονέκτημα η φασαρία από την πλευρά του δρόμου.
Verified

10/10 Excellent

F

Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Rudrendu

Stayed 2 nights in Jul 2023
Verified

8/10 Good

Eftychia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018