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Familotel Kaiserhof

4.0 star property

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Photo gallery for Familotel Kaiserhof

Boating
A hotel with multiple floors, a ski slope, and a mountainous backdrop.
Indoor pool, outdoor pool, pool loungers
Restaurant
A hotel room with a large bed, a desk, a television, and a view of a mountain.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Restaurant
  • Gym

Explore the area

View in a map
Nr 78, Berwang, Tirol, 6622
  • Place, Sun-Jet
    ‪6 min walk‬
  • Place, Sonnalmlift
    ‪6 min walk‬
  • Place, Sonnalm Ski Lift
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪92 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

A room with two wooden beds, a wooden door, and a small wall-mounted light fixture.

Family Suite, 1 Bedroom, Balcony

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

A person in a white robe holding a cup, overlooking a snow-covered mountain.

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds
AMERON Neuschwanstein Alpsee Resort & Spa
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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,000 reviews
The price is €294
includes taxes & fees
16 Jul - 17 Jul
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About this property

Familotel Kaiserhof

Ski into Familotel Kaiserhof, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Private bathrooms are not en suite and change of towels is available on request.
Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Rooms open to balconies. This accommodation is furnished with twin sofa beds. Cable televisions are provided. Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries, hairdryers and children's dressing gowns. Fridges, hypo-allergenic bedding and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Familotel Kaiserhof, you're just a quick walk from Sun-Jet. A free ski shuttle, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with reflexology, hydrotherapy or body treatments at Kaiseralm
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Sonnalmlift and Sonnalm Ski Lift
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. This all-inclusive hotel also offers a children's pool, a sauna and a fitness centre.

This 4-star Berwang hotel is smoke free.

Familotel Kaiserhof has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Children's robes
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang

Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.
Verified

6/10 Okay

Silvia

Disliked: Cleanliness, property conditions & facilities, room comfort

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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