All-inclusive hotel with 2 restaurants and full-service spa
Ski into Familotel Kaiserhof, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Private bathrooms are not en suite and change of towels is available on request.
Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Rooms open to balconies. This accommodation is furnished with twin sofa beds. Cable televisions are provided. Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries, hairdryers and children's dressing gowns. Fridges, hypo-allergenic bedding and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
During your stay at Familotel Kaiserhof, you're just a quick walk from Sun-Jet. A free ski shuttle, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
Splash around at the waterslide or swim in the indoor and outdoor pools
Indulge with manicures and pedicures, reflexology or body treatments at Kaiseralm
Amenities include a front desk safe, a gift shop and laundry facilities
On-site recreation includes a gym, a steam room and a sauna
Within a 10-minute walk of Sonnalmlift and Sonnalm Ski Lift
Free ski shuttle service
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.
There are 2 restaurants on site, along with a coffee shop/cafΘ. This all-inclusive hotel also offers a children's pool, a sauna and a fitness centre. A complete renovation of Familotel Kaiserhof was completed in May 2017.
This 4-star Berwang hotel is smoke free.
Familotel Kaiserhof has 2 restaurants on site.
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Property amenities
Parking and transport
Return airport shuttle (surcharge)
Free ski shuttle
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Things to do
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Full-service spa
Gym
Horseback riding/rentals
Ice skating
Indoor pool
Mini golf
Outdoor pool
Playground
Sauna
Ski equipment rentals
Ski passes
Ski storage
Ski-in/ski-out access
Steam room
Waterslide
Family friendly
Arcade/game room
Children's pool
Free rollaway/extra bed
In-room sofa bed
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Playground
Refrigerator on request
Waterslide
Conveniences
Gift shop/newsstand
Hair salon
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In the mountains
Pool loungers
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Wheelchair-accessible path to lift
More
2 buildings
4 floors
Fireplace in lobby
Renovated entire property - May 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free rollaway/extra bed
Hypo-allergenic bedding
Twin sofa bed
Bathroom
Bathtub or shower
Children's robes
Detached private bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Electric kettle
Refrigerator on request
More
Access via exterior corridors
Connecting rooms available
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: EUR 18 per pet, per night
Only dogs and cats are allowed
Maximum 2 pets
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.00 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 18 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The seasonal pool will open in January and close in December.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.