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Aparthotel

Quinta de Santana

4.0 star property

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Property grounds
Reception
Daily buffet breakfast for a fee
Apartment, 2 Bedrooms | View from room
Apartment, 1 Bedroom | Free cots/infant beds, free WiFi, bed sheets, wheelchair access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Canada da Meca 4, Ribeira Grande, 9600-160
  • Place, Honey Route Experience
    ‪5 min walk‬
  • Place, Rabo de Peixe Fishing Port
    ‪1 min drive‬
  • Place, Praia do Populo
    ‪15 min drive‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪20 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Garden view

Apartment, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Free cots/infant beds, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

  • Garden view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Quinta de Santana

This smoke-free aparthotel features an outdoor pool, a seasonal outdoor pool and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and a library are on-site. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and a coffee/tea maker.
Quinta de Santana offers 25 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Ribeira Grande aparthotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quinta de Santana, you're just a quick walk from Honey Route Experience. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2008, this upmarket aparthotel has 25 apartments over 2 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a furnished balcony/patio and cable TV
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Igreja de Nossa Senhora das Estrelas and a few minutes from Caldeira Velha
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of Quinta de Santana, you'll find an outdoor pool, a library, and a terrace. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at Quinta de Santana. Free self parking is available.

This 4-star Ribeira Grande aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 15-inch TV with cable channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 3 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the ocean

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 2 floors
  • 25 units
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • Reception hall
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 3.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Pet fee: EUR 3.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Quinta de Santana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quinta Santana Apartment
Quinta Santana Apartment Ribeira Grande
Quinta Santana Ribeira Grande
Quinta Santana Aparthotel Ribeira Grande
Quinta Santana Aparthotel
Quinta de Santana Aparthotel
Quinta de Santana Ribeira Grande
Quinta de Santana Aparthotel Ribeira Grande

Quinta de Santana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 186 reviews
Rating 8 - Good. 71 out of 186 reviews
Rating 6 - Okay. 13 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 2 out of 186 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YuQi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, great to have parking
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the most amazing place to stay! Loved the gardens and the apartment was cozy and clean and amazing for a family of 4!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness
Good location.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Cat heaven

Friendly staff. Easy check-in. Very spacious and clean units. Extra bonus: tons of the sweetest cats that are more than happy to accompany you during your stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Very well located hotel to explore the northern part of the island. Set up with kitchen is good and comes in handy for a break of eating out and prepping lunches for hikes. The pool is a nice addition after a full day of walking
Stayed 2 nights in May 2024
Verified

4/10 Poor

Norbert

You need to have decaffeinated tea and coffee
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Very Happy!

This hotel was very clean and comfortable. The gardens were beautiful. The staff is very helpful. The location was close to attractions.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always they provide amazing service, all the workers are very friendly
Verified

10/10 Excellent

William Tarvis

Liked: Cleanliness, property conditions & facilities, communication
We were traveling to Sao Miguel from US on red-eye. Needed a place to stay in early morning. The staff there were very accommodating, helpful, and feel they went above and beyond to help us out and make our stay awesome.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, room comfort, communication

Harmony place you are looking for

Extremelly helpful staff,very kind and always ready to support. During our stay someone had stolen our goggles and towels and staff helped at least a little compensate. Also as we had an early flight we were on the island 9hrs prior to check in. Staff made our room available sooner as well we were able to buy breakfast that we didnt have originally arranged. The property is located in amazing Zen garden with pool, complete tranquility a privacy secured. It was a lovely stay.
Stayed 6 nights in May 2025
Verified

6/10 Okay

mieke

Liked: Communication
Setting is nice but kind of worn out. Old furniture and bit smelly. Swimming pool was nice. People very friendly.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

hector de jesus

Disliked: Property conditions & facilities
When I rrived on aute I was told by the hotel that room that I booked had some issues with the plumbing, they downgraded me to a smaller room and instead they offered me breakfast (it was pretty OK) the place needs more maintenance and cleaning, the room smelled like humidity. The pool area is nice.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Hana

Liked: Cleanliness, property conditions & facilities, communication
Clean and pleasant. Basics in the kitchenette. For anything else like groceries, excursions, beach etc you need a car. 1 restaurant in walkable distance.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The property itself was amazing. There should have been more clear instructions on how to get onto the property itself. The property was enclosed completely and access was unclear.
Stayed 1 night in May 2025
Verified

4/10 Poor

Patricia A

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice. The rooms are very outdated and smell of mold. The property needs a renovation. Would not stay here again until they renovated
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very friendly and very helpful. The grounds we're very beautiful and had lot's to offer . Pool was good and deep which was a nice perk. The property itself made you feel like you we're in a zen garden very lush, green, and beautiful. The downfall to this property is you would need a car or some sort of transportation has this hotel is about a half hour walk to R. Grande. Other then that very happy with the hotel, property, and our stay.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Christophe

Liked: Cleanliness, amenities, property conditions & facilities, communication
One remark: duplex with climatisation in the kitchen but not in the bedroom.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Dominique

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Reception staff were unclear and not very accommodating. There are also a lot of cats around the property which we were not aware there would be, I am allergic and the reception’s response was ‘staff usually enjoy them’.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my mum and my kid. They set a bed in the main room for the kiddo. The apartment was big and clean. And had everything we needed (we only missed a coffee machine). It had a private outdoor space (where we missed a table and chairs to enjoy dinner outside) but we were super comfortable overall. The crew were so nice with us and the Quinta had an amazing gardens and kids playground and also a pool, which we could not enjoy because it was not allowed to use after 5.30pm, and we always came back from spending the day outside around that time or some later, it would be so good to have some pooltime after a long day. But we had a very good experience, would recommend and would go back again for sure
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities, communication
The quality and size of the “apartments” (they’re basically houses, it’s great) is phenomenal for the price. To have a private back deck, many air conditioners, a kitchen, a nice bathroom, FOUR sets of sliding doors.. it was great. Friendly cats run the grounds, par for the course in Europe. Parking is a little tight and it’s in a quaint area of the island but those very small “negatives” are so heavily outweighed by the friendliness of staff, 24 hour pool and big clean rooms that it’s barely worth mentioning. I’d recommend this place to anybody. My one real and only gripe is to access the property the first time it’s a hassle. It’s a private gate and everyone gets a remote, but when you’re first arriving you need to call. It’s not well labelled where you need to go either. Besides that it’s perfect. We will be returning.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Oksana

Disliked: Amenities, property conditions & facilities
Very beautiful garden around the hotel with lots of flowers, but some places are not cared for. The playground for children was dirty and needed updates. The apartment was really old and not the same as was in the photo. The kitchen equipment is old and unsafe. It was very noisy because you can hear every breath of your neighbors. Without a car, you cannot access the facility. The area around looks like an industrial. Also, there are lots of cats and they come in into apartments and can steal something from your table. I have a strong allergy, so it was a pity surprise for me. I do not recommend this place for the vacation.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, communication
Propreté
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian Rodriguez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yo y mi mujer hemos estado de categoria, escogimos el apartamento con cocina y habitación doble y era bastante grande, el personal de recepción muy amable y educado, la zona para aparcar es grande y caben bastantes coches. Lo que resaltaría es sus zonas verdes fuera de los apartamentos, es maravilloso.
Stayed 8 nights in Oct 2025