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avid hotel Richmond North - Ashland by IHG

2.5 star property

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Photo gallery for avid hotel Richmond North - Ashland by IHG

Indoor pool
Exterior
Property amenity
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10261 Washington Highway, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪20 min walk‬
  • Place, James River Cellars Winery
    ‪2 min drive‬
  • Place, Lavender Fields Herb Farm
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room (Bed Type Assigned at Check-In)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

avid hotel Richmond North - Ashland by IHG

An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Avid hotel Richmond North - Ashland by IHG offers 90 accommodations with blackout curtains. A pillow menu is available. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a shower. This Glen Allen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at avid hotel Richmond North - Ashland by IHG. During your stay, you'll be within walking distance of Henrico Sports & Events Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a gift shop
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes by car from Broad Street and 14 minutes from Virginia Commonwealth University
  • Dogs welcome for a fee
Avid hotel Richmond North - Ashland by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly avid hotel Richmond North - Ashland by IHG. Free self parking is available.

This Glen Allen hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Weight limit: 20 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avid Hotel Ashland
Avid Richmond Ashland By Ihg
avid hotel Richmond North Ashland
avid hotel Richmond North Ashland by IHG
avid hotel Richmond North Ashland an IHG Hotel
avid hotel Richmond North - Ashland by IHG Hotel
avid hotel Richmond North - Ashland by IHG Glen Allen
avid hotel Richmond North - Ashland by IHG Hotel Glen Allen

avid hotel Richmond North - Ashland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 180 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Cheryl

Disliked: Staff & service, property conditions & facilities, room comfort
Booked Three weeks ago for a king room w/ roll in shower. On day of arrival got a call from hotel stating no room was available on 1st floor only on 2nd. No problem and let them know I was traveling with a dog. Upon check in my room was $242 and I was like my booking shows room was $117 plus $50 dog fee and$25 hotel fee which is only $192 total. After looking into it they found they were charging me for something else. Problem solved until I got to my room and found out it was 2 full size beds not a king room but after a long day of traveling I was just happy it had roll in shower. Shower had no water pressure and no hot water had to take a cold/warm shower and it was 26 degrees outside. With it having a safety bench in shower it was not very safe it was loose and not properly secured in shower which is a huge safety issue.Upon checking out I expressed all of the above and front girl was like okay whatever while what seemed to be a manager sitting in corner on her phone not even paying attention to what was going on. Overall this hotel was a horrible stay and would not recommend it to anyone wanting to stay here.
Stayed 1 night in Dec 2025

4/10 Poor

Shelly

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

6/10 Okay

Gretchen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Customer service was 10/10! We were in town for a field hockey tournament, and when our daughter was injured and we needed to head home, Expedia was amazing and quickly refunded our money since we could not stay. Unfortunately, the room appeared to have been cleaned in a rush. It was very hot, and the air-conditioning unit did not seem to be working. We considered contacting the front desk, but we knew it would likely require waiting for the room to be cleaned again or moving to another room, and we were exhausted. The next day, I intended to inform the front desk about the unit and the condition of the room, but we were in a rush to get our daughter to the doctor. I appreciated the customer service and the kindness of the front desk staff, but I would not stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ekundayo

Liked: Cleanliness, amenities, property conditions & facilities
Was nice and the staffs were friendly too
Stayed 2 nights in Nov 2025

6/10 Okay

Perry

Travelled with family
the breakfast could be better food cold.
Stayed 4 nights in Nov 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and new. The beds were very comfortable and it was an excellent rate.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamarin L

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 1 night in Nov 2025

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean hotel just disappointed about the room being so small
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 1 night in Nov 2025

10/10 Excellent

Mia

Stayed 3 nights in Nov 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not partake of breakfast. Room generally clean. Not enough towels for two people. No ice bucket.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
No hot water!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kenna R

Liked: Cleanliness, amenities
Frankie was AMAZING!!! Hotel was exceptionally clean. Room was clean with lots of sitting area!! Great place!!
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all the way around - accomodations and staff! The guests in the room above me sounded like they were continuously moving furniture around and stomping on the floor, but that's not related to the accomadations. I even saw signs in the elevator regarding a noise policy, so it was on me to call the front desk and I didn't.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Frankie at the front desk was personable, courteous, and friendly
Stayed 1 night in Nov 2025

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - Clean and modern
Stayed 1 night in Nov 2025

10/10 Excellent

Sherlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this hotel and it was such a great experience. The staff was friendly and helpful and everything was super clean. I usually don’t write reviews but the experience was so good I had to write one. 10/10!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

10/10 Excellent

Jill, Phoenix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part of staying here was the warm and wonderful welcome we received from Frankie. Frankie was so accommodating all evening. The place was clean. The breakfast was pretty good. Checkout was so, so. The woman who checked us out was lacking in friendliness. Overall I would stay there again. Just be aware that the pet fee is $50 a night, but that is still less than most places.
Stayed 1 night in Nov 2025