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avid hotel Richmond North - Ashland by IHG

2.5 star property

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Photo gallery for avid hotel Richmond North - Ashland by IHG

Exterior
Desk, blackout curtains, soundproofing, free WiFi
Indoor pool
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
10261 Washington Highway, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪20 min walk‬
  • Place, Lewis Ginter Botanical Garden
    ‪9 min drive‬
  • Place, Short Pump Town Center
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

Desk, blackout curtains, soundproofing, free WiFi

Standard Room (Bed Type Assigned at Check-In)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

avid hotel Richmond North - Ashland by IHG

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Avid hotel Richmond North - Ashland by IHG offers 90 accommodations with blackout curtains. A pillow menu is available. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a shower. This Glen Allen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at avid hotel Richmond North - Ashland by IHG. During your stay, you'll be within walking distance of Henrico Sports & Events Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a gift shop
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 12 minutes by car from Richmond Raceway and 14 minutes from Broad Street
  • Dogs welcome for a fee
Avid hotel Richmond North - Ashland by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly avid hotel Richmond North - Ashland by IHG. Free self parking is available.

This Glen Allen hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Weight limit: 20 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avid Hotel Ashland
Avid Richmond Ashland By Ihg
avid hotel Richmond North Ashland
avid hotel Richmond North Ashland by IHG
avid hotel Richmond North Ashland an IHG Hotel
avid hotel Richmond North - Ashland by IHG Hotel
avid hotel Richmond North - Ashland by IHG Glen Allen
avid hotel Richmond North - Ashland by IHG Hotel Glen Allen

avid hotel Richmond North - Ashland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jalicia

Stayed 2 nights in Aug 2025

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF & CLEAN ROOMS
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
The only issue we had was with the a/c unit. You couldn’t lower it past 68 and at night it seemed to just stop working. It was very hot and uncomfortable, but besides that everything else was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by Frankie!

Best hotel and service we have had!! Frankie the front desk guy was so great! We had a emergency with family for one of our families staying in another room. He got one night refunded for them ! He also steered us to great restaurants! Frankie was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and safe location, and reasonable pricing.
Stayed 2 nights in Aug 2025

8/10 Good

Jerome

Stayed 3 nights in Aug 2025

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Priced appropriately. Very helpful friendly staff. Room 314 had a very noisy bathroom fan. Needs replacement.
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service

Okay

Hotel was okay. For the price I was surprised by the size and condition of the room. It was clean but there was nowhere to put your clothes (no closet, drawers, etc). We were there for multiple nights so it would have been nice to have somewhere to put our bags and things. It felt cramped with a family of four. Also, there were some people hanging out in the lobby and in the outdoor seating area who I was uncertain if they were patrons of the hotel. They were smoking very close to the entrance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Robin

Disliked: Staff & service, room comfort

LOUD MUSIC

There was LOUD BANGING music all night long!!!!! We didn't sleep at all. Didn't make for a nice next day of vacation!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Kings Dominion Trip with Girlfriend

Poor wifi and more effort needed with housekeeping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. The service was extremely friendly and accommodating. The room was spacious, tidy, and quiet.
Stayed 2 nights in Jul 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very nice/helpful. But multiple bugs (roaches) crawling around in the room ruined it.
Stayed 1 night in Jul 2025

6/10 Okay

Aysia

Travelled with partner
Liked: Amenities
There was a man on the 4th floor kneeling next to the doors and looked liked he was listening in on the doors in the hallway. He pretended to be cleaning something up on the floor but wasn’t in any uniform, just regular clothes.
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful business hotel!

Wonderful place to stay for business. New place to me but the coffee machines are cool and the rooms brand new. You won't find a full breakfast here or have spacious rooms, but you will have staff with sparkling personalities and modern amenities. It's a win.
Stayed 1 night in Jul 2025

6/10 Okay

Kristopher

Travelled with family
Liked: Staff & service
Overall the stay wasn't horrible. Hotel located next to trailor park which had several people in hotel parking lot smoking weed. Room was on the warmer side and made the night little uncomfortable. Had to listen to a dog barking all night along with screaming kids at times. TV was limited to what could be watched.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Athene

Travelled with family and small children
Liked: Amenities
Great room nice & clean. Beds were a little small & the pillows had a funny smell. Overall stay great would definitely staff again. No laundry room to wash clothes
Stayed 1 night in Jul 2025