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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Bedroom (1 Queen) | Room amenity
Fitness facility
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪8 min walk‬
  • Place, Regal Virginia Center
    ‪9 min walk‬
  • Place, Kings Dominion
    ‪18 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

7.8 out of 10
Good
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen by IHG. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Richmond Raceway and 15 minutes from Broad Street
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 764 reviews
Rating 8 - Good. 208 out of 764 reviews
Rating 6 - Okay. 120 out of 764 reviews
Rating 4 - Poor. 74 out of 764 reviews
Rating 2 - Terrible. 104 out of 764 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the staff was patient under pressure when checking customers in.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jasmin

Liked: Amenities
Property was average. Bed was not too comfy and they booked our room before we got there so needed to downgrade for practically the same price. Staff was not available at times but not a deal breaker.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was kind.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Edward

Liked: Staff & service, amenities
Disliked: Cleanliness
Bath room wasn't as clean as it should be for 218 a nite. The baseboards need to be cleaned . The handles on the drawers in bathroom are rusted . The light fixtures are rusted . The stuff was amazing and the bed was really comfortable. They hallways and stairwell could use a good cleaning the carpets need to be cleaned too .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tishiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very accommodating.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for overnight stay while traveling
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Lashonda

Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Beena

Liked: Cleanliness, staff & service
Disliked: Amenities
The gum is in the same room as exercise equipment and was very noisy
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in May 2025
Verified

2/10 Terrible

nazanin

Liked: Staff & service
Disliked: Cleanliness, amenities
Pull out couch was all coils. Horrible to sleep on. Room stunk like marijuana when we checked in. Had to switch rooms. Coffee room was lacking most items. Do not recommend this “hotel”
Barely anything.
Barely anything.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Briana

Disliked: Cleanliness
Our room was clean appearing but smelled like animal waste (animal urine). We attempted to get an air freshener in our room, but it honestly didn't really help.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lamont

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Safe, Quiet and convenient.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Despite the hotel being pretty full of construction workers from nearby projects, it was quiet and comfortable
Stayed 1 night in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great place, great location, clean, friendly service, could use some noise dampening upgrades between rooms, but it was by no means the worst ive experienced with neighbors. Definitely recommend this place on value and location alone
Stayed 2 nights in Sep 2025
Verified

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was just like my stays in the past, everything was good, the staff was pleasant, the room was clean,.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing will be booking again
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Celestine

Disliked: Cleanliness, staff & service, amenities
The room was dirty. It was so dirty that we slept in our clothes and shoes. Had a bad smell too. No one would help us at the place. I called repeatedly and get the run around so I had to escalate to corporate.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities
No one ever came and cleaned the room even though we were there for 3 days. The room was old, dingy & had a strange smell. Had to get our key reprogrammed every day because it stopped working. Will never stay at another candle wood unless I don’t have a choice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Breanna J

Disliked: Cleanliness, property conditions & facilities
The staff was friendly, and the full kitchen was nice, and it was in a convenient location, but that was it. The ENTIRE property smelled heavily of weed and they put an air freshener in the room, but it didnt help much. We tried to turn the AC on hoping it would help and it made it worst as it was very musty. The cabinet in our kitchen area was broken, the toilet seat was broken. There were some very questionable stains on the curtains. It did not feel worth the price we paid at all. It was also right next to the main freeway which caused it to be a bit loud (but we new this when we booked)
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Nicole

Disliked: Cleanliness
Room was dirty. Even though it was a non-smoking room, it smelled of cigarette smoke. Had to sleep with the window open. People outside yelling and arguing all night. I was booked for 2 nights. Slept there one and didn’t go back
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in, quiet spacious rooms, with comfortable beds.
Stayed 1 night in Jun 2024

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