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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
1 bedroom, in-room safe, desk, laptop workspace
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪5 min walk‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Suite

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen by IHG. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Richmond Raceway and 15 minutes from Broad Street
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Reviews

Candlewood Suites Richmond North Glen Allen by IHG Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 677 reviews
Rating 8 - Good. 199 out of 677 reviews
Rating 6 - Okay. 102 out of 677 reviews
Rating 4 - Poor. 63 out of 677 reviews
Rating 2 - Terrible. 81 out of 677 reviews

Reviews

4/10 Poor

Ed

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Esmeralda

Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

dinita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Tema

Travelled with family
The check in process was easy. The lobby had a faint smell of cigarette smoke. The room appeared to be pretty clean. However, I woke up to use the bathroom & had to kill about 5 baby roaches
One of the baby roaches I was killing
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 1 night in May 2025

8/10 Good

Ayanna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

STEVE

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Happy

Ants in the room and empty soap and shampoo dispensers
Stayed 1 night in May 2025

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for a softball tournament. The room was great for the price point. We didn’t have any problems at check in but a couple of other players had problems with room cancellations and a handicap room reservation not being available after it was reserved for over a week resulting in them having to find another hotel last minute. We did have a leaking toilet but other than that our room was good.
Stayed 2 nights in May 2025

4/10 Poor

Laurence

Non working phone in room. On working soap dispenser. Dirty shower curtains and beeping smoke alarms
Stayed 1 night in May 2025

8/10 Good

Angela

Stayed 1 night in May 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good value
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Despite the hotel being pretty full of construction workers from nearby projects, it was quiet and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Damon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was nice the bathroom was nice. The beds I didn’t sleep to good in and ended up a little noise with other people slamming there room doors in the middle of the night
Stayed 2 nights in Apr 2025

6/10 Okay

Aniq

Disliked: Property conditions & facilities
Worst hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing will be booking again
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Checking staff was very sweet!
Stayed 1 night in Apr 2025