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Comfort Suites - Richmond

2.0 star property

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View from property
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
View from property
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪3 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

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About this property

Comfort Suites - Richmond

Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning and laundry facilities.
Comfort Suites - Richmond offers 70 accommodations with coffee/tea makers. Premium satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Comfort Suites - Richmond, you're just a quick walk from Old National Road Welcome Center. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes tennis courts, a gym and a golf driving range
  • 6 minutes on foot from Old National Road Welcome Center and a 2-minute drive from Richmond Mall
Comfort Suites - Richmond offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Comfort Suites - Richmond also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services.

This Richmond hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Golf driving range
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Motel Richmond
Econo Lodge Richmond
Econo Lodge
Comfort Suites Hotel
Comfort Suites Richmond
Econo Lodge Richmond Area

Comfort Suites - Richmond Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 94 reviews
Rating 8 - Good. 22 out of 94 reviews
Rating 6 - Okay. 31 out of 94 reviews
Rating 4 - Poor. 23 out of 94 reviews
Rating 2 - Terrible. 14 out of 94 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and clean!
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was at the back of the property a little too isolated. We didn't feel safe. The tub and toilet were stained. The floor bounced when we walked on it.
Verified

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly helpful and clean quiet

Everything you need is there no hassle i rested well
Verified

8/10 Good

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Great motel

We stayed there 4 nights and it was easy to make it home for that time being. we had our 2 year old with and it was spacious enough for him to run around and play with toys and not trip over him. I didn't see anything about a fridge a microwave so seeing that was a bonus. Overall the room could of been cleaner, the walls were gross and had stains and who knows what on them... but the beds seemed clean and were comfy. The staff was amazing. The breakfast was okay... we usually got up at the tail end of it so only cereal was left.
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Sleep for the travelling man

Not a good experience. The room was okay.... you get what you pay for.... Was put in back corner where there was drug activity and partying all night long. Left in the middle of the night to resume travel since sleeping was not an option. Called customer service the next day and was hurried off the phone. They did not seem to care... must be par for the course.
Verified

6/10 Okay

Charlotte Ann

Liked: Room comfort
Disliked: Property conditions & facilities

Good value for the ptice.

The room was large. The bathroom needs updating but it worked.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
No one there when I arrived. Had to wait 5 minutes for anyone to show up. They gave me a room with a TV that did not work. The toilet had a hard time flushing and the phone was dead so I could not all the front desk. It was pouring down rain so had to go out to get another room. They did give me a room that had been recently remodeled and the TV worked. Bed was very comfortable.
Verified

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort

Could never recommend-sorry

We stayed at this hotel last night because we needed a place to stay due to a storm. They did have a room---the evening clerk was very helpful trying to accommodate our needs (a sofa bed). Upon entering the room, I was immediately disgusted by the vinyl flooring all over. It felt sticky and gross. There were two hand towels and that is all for bath linens. The employee said there were no washcloths but she did bring some bath towels. Bath tub was supposed to be white but was stained a dark tan. There was disgusting dirt behind the door.--you could tell it hadn't been cleaned for weeks. The tv was very fuzzy. Thankfully, the beds were comfortable. But I felt so disgusting the whole time and I couldn't take a shower in the disgusting shower. The crock pot in the lobby was not clean and upon walking in last night, there was a very inappropriate show on tv.
Verified

2/10 Terrible

jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was horibble I got a refund and left the first night out of a week beds where not made smelt like beer and bathroom door didn't even close
Verified

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ELDORA DREAM

GOOD PLACE TO TAKE SHOWER AND GET SOME SLEEP
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not there much and thank goodness. We got a non-smoking room, the entire room smelled of smoke, like the cleaning lady was chain-smoking while she cleaned it. The room was in major need of some TLC.
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

2am Stop. 1 hour to get into room.

We arrived at 2am, while check-in was easy. The front desk lady was on the phone with a friend and when I opened the door she said **** you scared me. After that we got a key to a room. When we tried to use it it didn't work, we had to walk back to the front desk three times before we got a working key. By then we had awoken the loud barking dog in the adjacent room. So we asked to be moved, this began a nearly 45 min circus show or poorly managed room inventory, and access keys that would not work. Finally at 3am we demanded our original room. We are entered put out iPhones music up as loud as it would go and endured an hour of solid barking. On the plus side the beds were surprisingly comfortable...or maybe we were just exhausted.
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room smelled of smoke so that was uncomfortable for us.
Verified

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room appeared ok. I did a superficial check of the bed and stuff. But woke up the next day with bed bug bites on my stomach and arm. Still itching two days later too! Other guests came in drunk, loud and obnoxious at 2am as well. Won't stay here again.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient to highway

The hotel staff was helpful and friendly. There was no hot water for a shower in the morning.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Good cheap option

Our hotel room wasn't spotless, and it smelled like cigarettes even though it was a non-smoking room, but it was what we needed for the price! The heat wasn't on in our room when we arrived so it was quite chilly, but the room warmed up fairly quickly. I would recommend if you're looking for a quick stay on the cheaper side.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONVENIENT

NICE PEOPLE AND VERY HELPFUL VERY SWEET LADY AT FRONT DESK
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but we would stay again. The breakfast was better than most. Tub and shower was small. No one was around when we checked out, but wrote a note on a napkin, left the keys and was gone. Thanks!
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Eh

Had to change rooms due to the door not shutting and locking, and it was a very weird set up in terms of how the buildings were arranged. Even though it said non smoking, it still smelled like smoke.
Verified

4/10 Poor

Shoshie

Disliked: Staff & service, property conditions & facilities, room comfort

I hate cold showers.

The room was okay although the bathroom was desperately in need of a new tub with a working drain. The tub turned out not to be an issue because when we got up the next morning, there was no hot water. We talked to the staff who said, "We are full and we have one guy who takes really long showers." There suggestion was to wait an hour. An hour later, I finally washed up in the sink with still cold water. An apology rather than excuses would have went a long way in the staff rating.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel cleanliness

My stay was ok . The bathroom was not the greatest. It needs lots of update . There was no refrigerator, microwave or hairdryer and I paid more than I would have across the street at days inn.
Verified

6/10 Okay

Kenneth

Disliked: Staff & service, property conditions & facilities

Economy stay for travelers

Economy stay near the highway with restaurants within walking distance
Verified

6/10 Okay

Kelly

Smell & slimy green pool

When we first came into the room there was a strong odor, the floors looked like they were just press board. The wood floor had not been cleaned or sealed. Within seconds of washing your feet/shower, the bottoms would be black. Customer service was nice and helpful in the morning and we did sleep well. The beds were clean. The pool was disgusting to see and was closed for repairs. If I had known this when I booked the room I would have booked elsewhere.
Verified

4/10 Poor

carol

Liked: Staff & service
Disliked: Property conditions & facilities

Clean bed to rest

Had an 87 yr old lady, retired early. Fire crackers and motor cycles made noise in the parking lot.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We slept in car it was safer and cleaner. Could not get refund because of expedia. Wasted $130.00