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Comfort Suites Richmond East

2.5 star property

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Photo gallery for Comfort Suites Richmond East

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(67 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Richmond Indiana I-70
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.2 out of 5, Very good, 1,000 reviews
The price is €76
includes taxes & fees
8 Mar - 9 Mar
Best Western Plus Richmond Indiana I-70

About this property

Comfort Suites Richmond East

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites Richmond East offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites Richmond East. During your stay, you're just a quick walk from Old National Road Welcome Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • 7 minutes on foot from Old National Road Welcome Center and a 3-minute drive from Richmond Mall
Comfort Suites Richmond East offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Comfort Suites Richmond East also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number in484
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 541 out of 685 reviews
Rating 8 - Good. 87 out of 685 reviews
Rating 6 - Okay. 29 out of 685 reviews
Rating 4 - Poor. 15 out of 685 reviews
Rating 2 - Terrible. 13 out of 685 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Matthew, Goodrich

Stayed 4 nights in Nov 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was very friendly and helpful. Breakfast was hot and tasty.
Stayed 1 night in Nov 2025

6/10 Okay

GAIL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We has requested a handicapped room. We get a room on the 3rd floor with a bathtub..then when getting out of the shower one of the railing on the shower wall came loose and it was hanging on the wall. one of the faucets in the shower when you turned it, a shot of water came straight out, hit the shower wall and water got all over the floor. so we had to use our towels to clean it up. when we came back on thursday evening, there no fresh towels and the beds were not changed. they said they gave the help off for thanksgiving..which i understand but we needed fresh towels because we had to clean the floor with the ones we had. the front desk person brought fresh towels and looked at the facuet in the shower and once again got water all over the floor. we got that cleaned up again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was excellent. Front desk people very polite. When I got here to check in they did have the information need from hotel.com end so the ball was dropped from your end of the transaction. I would definitely stay at this hotel again not sure if I will use hotel com again
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Bo

Liked: Cleanliness, property conditions & facilities
Clean, comfortable room, cordial staff, and good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing…friendly, helpful, and eager to be of service.
Stayed 1 night in Nov 2025

4/10 Poor

MACHEA

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom was not clean-i showed pictures to person at desk. she gave me cleaning products bec i did not want to move rooms and she was the only person at the desk. the TV remote was not working - i had to bring it to front desk to change batteries with a second person! I did not have breakfast and I checked out a day earlier.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and welcoming. The staff was friendly and a tentative. The rooms were clean and the beds were comfy. There was a very big selection for breakfast. The pool was not too cold. Overall a very excellent stay.
Stayed 1 night in Nov 2025

8/10 Good

herb

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable beds and spacious rooms. Also, very quiet.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Room was clean, front desk was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, Morris

Stayed 1 night in Nov 2025

8/10 Good

Gwenmarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very nice room, spacious, comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was great, clean and comfortable. What really stood out is that Shelby at the front desk took the time to call the room and make sure everything was up to what was comfortable. As well Martin, was so kind and generous at breakfast making sure the food was hot, always available, and even offers to make some off the menu items. I've stayed here many times and every time just seems to keep me coming back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
So clean, we thought it was brand new.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

10/10 Excellent

Ashli

Liked: Cleanliness, amenities, property conditions & facilities
Everything from the lobby to the room waa clean, bright, ans inviting. The staff were friendly and helpful. Breakfast was fresh and one of the better continental breakfast offerings I have had. Would stay again if in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

yoshiaki

Stayed 1 night in Oct 2025

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great staff, great breakfast. 2nd time stopping. Love the place.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyndon

Stayed 2 nights in Oct 2025