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Courtyard by Marriott Richmond West

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond West

Reception
Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Exterior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View in a map
6400 W Broad St, Richmond, VA, 23230
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪19 min walk‬
  • Place, Shops at Willow Lawn
    ‪3 min drive‬
  • Place, Libbie Mill Dog Park
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living area | TV, pay films

Suite, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,007 reviews
The price is €117
includes taxes & fees
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About this property

Courtyard by Marriott Richmond West

Suburban hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Richmond West offers 145 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond West. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from University of Richmond and 7 minutes from Carytown
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square metres) and includes conference space. A fitness centre, a library, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond West. Free self parking is available.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 760 reviews
Rating 8 - Good. 242 out of 760 reviews
Rating 6 - Okay. 83 out of 760 reviews
Rating 4 - Poor. 40 out of 760 reviews
Rating 2 - Terrible. 13 out of 760 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the Jersey hotel

We were in the area for a concert. We chose this hotel for a couple reasons, one being that it didn't charge for parking. Overall the hotel was nice. It had a decent lobby you could use. Even after the food area was long closed, the staff had no problem with us eating our after concert meal in the lobby. If I had to pick a fault, it wasn't anything they did wrong. Our AC quit working and our room was hot, but we were all too tired at midnight to do anything about it. I alerted staff in the morning and they said they'd have moved us, had they known. Again, this is 100% our fault for not wanting to move. Beds were comfy. No weird smells. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The staff was friendly and helpful and made we had clean stuff
Stayed 3 nights in Aug 2025

8/10 Good

Stephany

Travelled with family
Liked: Amenities
Property was nice. A little older but still nice. Bistro food was expensive though. Wish they had a breakfast included. Staff was very nice and accommodating. Great customer service.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
Great location to RVA Needs to be refreshed
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is one clean hotel.

Thank you for welcoming us to your hotel. I like Courtyard by Marriott because they are usually clean and kept up. The Richmond West was above my expectations. Every place you went you saw the hard work of the staff. The rugs, tables, lounge areas, clean. Hallways, bathrooms, hotel room, hotel rugs and bathrooms were clean. Thank you again for paying attention to the details! Upon arrival the staff were so kind and friendly. We were told about the restaurant and bar. After settling in our room we went to the restaurant. The menu is limited but but ample enough for a quick dinner. They had a Grilled Cheese Sandwich and Tomato soup our favorite. The meal was very tasty. Perfect comfort food after a very long drive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

Barika

Liked: Staff & service
Disliked: Amenities
Overall the property is clean and comfortable however the inoperable pool area is an eyesore as you sit on the patio and it needs some attention.
Stayed 2 nights in Aug 2025

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eula Mae, North Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Are very good
Stayed 7 nights in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Poppy

Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean and quiet and staff was friendly, but pillows were lumpy and furniture was in need of updating.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jerome and Bryan were excellent at the front desk. Bryan checked us in so quickly and had a wonderful disposition. When we needed to extend our stay for an extra night, Jerome made it so easy and he was so pleasant to deal with. The service at the Bistro was also excellent! Friendly people who made us feel at home after an 11 hour drive. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. We had a good time.
Stayed 6 nights in Jul 2025

10/10 Excellent

Willy

Travelled with family
Disliked: Amenities
We stayed for 2 nights it was quiet, and no one bothered us
Stayed 2 nights in Jul 2025

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

2/10 Terrible

Ariel

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Mislead that it was pet friendly, unexpected $100 pet fee. Fluorescent lights, outdated carpet- not able to have pet in courtyard where it felt safe. Very noisy. Practically on highway, mostly could barely breathe in room- sec like a gallon of fabulosa was spilled in carpet. Tree branches and beer bottles on any grass surrounding parking lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Amenities, property conditions & facilities
I got just what I needed safe quiet easy parking thank you. Staff were very nice.
Stayed 3 nights in Jun 2025

8/10 Good

Lauren, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

George

Stayed 1 night in Jun 2025

10/10 Excellent

cathy

Stayed 2 nights in Jun 2025

10/10 Excellent

Clinton

Stayed 2 nights in Jun 2025

6/10 Okay

Marvin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was in room 141 when you open the patio door, the smell of urine is present it’s unbearable. I’m not sure if it’s human or pets. I see pets are allowed.(that’s another thing that bothers me) I see animals relieving themselves in the grass and it’s not being picked up by the guests…that’s disgusting! I frequently stay there when I’m in Va but that may change due to the cleanliness. The pull out mattress had a rancid smell. I went to the Home Depot across the street and purchased some Lysol. Please I ask, make sure those rocks outside the patio doors are cleans daily because the smell of urine is just unsanitary!
Stayed 2 nights in Jun 2025

10/10 Excellent

K

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025