See all properties

Fairfield by Marriott Inn & Suites Richmond Innsbrook

3.0 star property

Choose dates to view prices

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

View from property
Lobby lounge
Lobby lounge
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9937 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub) | Living room | 55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Hotel and Suites Richmond West End by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 468 reviews
The price is €101
includes taxes & fees
10 Mar - 11 Mar
Holiday Inn Hotel and Suites Richmond West End by IHG

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Change of towels is available on request
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers 83 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairfield by Marriott Inn & Suites Richmond Innsbrook. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Short Pump Town Center and 11 minutes from University of Richmond
  • Cats and dogs welcome for a fee (restrictions apply)
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Fairfield by Marriott Inn & Suites Richmond Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Fairfield by Marriott Inn & Suites Richmond Innsbrook was completed in July 2021.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn Suites Richmond Innsbrook
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 642 reviews
Rating 8 - Good. 188 out of 642 reviews
Rating 6 - Okay. 52 out of 642 reviews
Rating 4 - Poor. 22 out of 642 reviews
Rating 2 - Terrible. 20 out of 642 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

CARL

Stayed 1 night in Nov 2025

2/10 Terrible

Christopher S

Stayed 1 night in Nov 2025

4/10 Poor

Christine

Travelled with family
Liked: Staff & service
Disliked: Amenities
While the customer service was fine, the mattress was so hard that we couldn’t sleep. We ended up leaving early and driving home
Stayed 1 night in Nov 2025

4/10 Poor

Angela, Gainesville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My family and I couldn’t take a shower and had to check out without a shower! There was no hot water. Hot water came on for 2 minutes and then ice cold. Will never stay here again or recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the lobby was tidy. The staff was excellent-very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2025

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really simple room set up, nothing extra, no decor at all. The sink in the bathroom was clogged. There was no lotion, just soap, shampoo and conditioner.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good Just the same food everyday.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jena

Stayed 1 night in Sep 2025

10/10 Excellent

Isha

Stayed 1 night in Jul 2025

8/10 Good

Selina

Travelled with family
Liked: Staff & service
Water pressure was horrible in the sink. Really don’t like carpeted rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Thuyduong

Stayed 4 nights in Aug 2025

10/10 Excellent

ellen

Stayed 2 nights in Aug 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, spacious room., breakfast was delicious.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, East Amherst

Travelled with family
Liked: Amenities
Everyone was professional and friendly
Stayed 1 night in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stayover in Richmond at this lovely, quiet property. Small, indoor saltwater pool, open late, was the perfect ending to a long day. Staff does need to stay on top of the dirty towels that accumulated and restock new towels (had to go to the desk for this). Visited the complimentary breakfast shorty after opening and they were already out of eggs though everything else was fresh and stocked. Adequate for a quick bite. Only real complaint was the bed and pillows-not comfortable at all and not up to Marriott standards. Quite disappointing, made for a restless night. Overall, nice stay, nice staff, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Friendly work staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

dania

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly atmosphere.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025