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Four Points by Sheraton Richmond

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond

Exterior
Breakfast, lunch and dinner served
Lobby
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Place, Johnston-Willis Hospital
    ‪3 min drive‬
  • Place, Chesterfield Towne Center
    ‪4 min drive‬
  • Place, University of Richmond
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed with Sofa bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Richmond

Lakefront hotel with free local area shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a seasonal outdoor pool. Housekeeping is available on request.
Four Points by Sheraton Richmond offers 194 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Richmond. During your stay, you'll be within walking distance of Johnston-Willis Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton Richmond offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4000 square feet (360 square metres) and includes conference space. The business-friendly Four Points by Sheraton Richmond also features a garden, a picnic area, and complimentary newspapers in the lobby. A free area shuttle within 5 mi is available. Free self parking is available.

This Richmond hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cafe Palm – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ivy Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Not so great neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole Marie, New Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was exceptional and very helpful. The breakfast buffet was great value and the waiter working there took great care of us. The pool facilities were nice, as was the gym and the parking lot was massive. Plenty of spots with a lot of convenient restaurants and stores in the area.
Stayed 2 nights in Jul 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was really clean, and I loved that it had a small pantry so you could buy a midnight snack without having to go to the gas station. The indoor pool was the main reason I booked this hotel, but it was closed while I was there, and the outdoor pool was filthy and had frogs in it. Perhaps you could let guests know that amenities are unavailable at that time before they make a reservation.
Stayed 1 night in Jul 2025

8/10 Good

Bonita

Stayed 1 night in Jul 2025

8/10 Good

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Jun 2025

10/10 Excellent

Robert C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and outdoor pool. Close to nice places to eat and antiquing. Staff was loud in mornings in hallways. That was a problem after repeatedly telling them to be quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Blaire

Liked: Cleanliness, staff & service, amenities
Other than the leaking that occurred due to the excessive amount of water that came from the massive rain storm it was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Deidra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly and all of the employees in the restaurant worked really hard. My only qualm would be to consider using real silverware for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great stay
Stayed 1 night in Jul 2025

6/10 Okay

Dina

Travelled with family
Disliked: Property conditions & facilities
Old facility. Noisy all around. Loud people and pets.
Stayed 1 night in Jul 2025

6/10 Okay

Mosher, Merrifield

Stayed 1 night in Jun 2025

4/10 Poor

Dipesh

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not that Great as a Name
Stayed 2 nights in Jul 2025

10/10 Excellent

Tanyal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

My experience from check in to check out was seamless. The Entire Staff was friendly. Will definitely be my choice as well as family and friends. To the staff continue providing great customer experiences.
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. The grandkids had fun at the pool. Room was clean, beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Maureen, Fort Myers

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Aleem

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Aleem

Travelled with family
Wonderful property although its dated . Pool need better upkeep outdoor pool were close (the main reason i book this place because of the option to be able to swim indoor or outdoor otherwise would took another in or closer to city not a 20min drive
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. Rooms very nice & clean too
Stayed 2 nights in Jun 2025

6/10 Okay

Jen

Business traveller
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Nickola J.

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great !! Really felt welcomed by Domonique Hargrove, Front Office Manager
Stayed 1 night in Jun 2025