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Graduate by Hilton Richmond

4.0 star property

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Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
2 restaurants, breakfast served
Lobby
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Breakfast available

Explore the area

View in a map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, 4-minute walk to Virginia Commonwealth University
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Graduate by Hilton Richmond's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Virginia Commonwealth University and 7 minutes on foot from VCU Institute for Contemporary Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Brookfield – This restaurant serves breakfast, dinner and light fare.
ByrdHouse – This restaurant serves dinner and light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Reviews

Graduate by Hilton Richmond Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 755 out of 1386 reviews
Rating 8 - Good. 285 out of 1386 reviews
Rating 6 - Okay. 199 out of 1386 reviews
Rating 4 - Poor. 91 out of 1386 reviews
Rating 2 - Terrible. 56 out of 1386 reviews

Reviews

6/10 Okay

Leslie, Leland

Liked: Staff & service
This property has a great location with a friendly front desk staff. The bed was very comfortable and our corner room was quiet. With renovations ongoing at the property expect construction noise between 10 a.m. and 7 p.m. Additionally, check-in at 4 p.m. was exceptionally slow due to only 1 person initially working. Waits for the elevators can be long as not all are currently in working order.
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at these Hilron Graduate properties
Stayed 1 night in Aug 2025

4/10 Poor

Meagan

Travelled with family
Liked: Cleanliness, amenities
The staff helped as much as they could, but the hotel was undergoing renovations. Apparently, the day we were checking in, they were swapping out beds or mattresses in hotel rooms and must have been running behind. We were not able to check in for literally about 3 hours after we arrived well after check-in time. They were slammed at the front desk because of this. Upon asking for some kind of compensation for this, they offered to comp a meal at the hotel restaurant up to $100 for the three of us (myself, husband, and elderly mom). That was nice, but it should have been a policy communicated by managers to offer that up front without a customer having to ask for it given the situation. There was constant jackhammering, so the lobby was so loud you couldn't hear anyone. We used valet parking, so our car was not available, and my mother could barely walk and had just had a medical procedure that required her to lie down all afternoon. We came from out of state to VCU hospital, and we had to try to set her up on a couch in the back of the lobby area next to young guys playing shuffle board. It was crowded because so many people were waiting for their rooms, and the jackhammer noise was unrelenting. It was quite traumatic for my mother, as she had been through a lot, and for her safety she had been instructed to be lying down the rest of the day. We had never in a million years guessed that we would walk out of the hospital and into this situation after booking this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Peggy

Travelled with family
Liked: Amenities
Nice property but pool is closed and construction going on. Alarm went off and we all had to evacuate.
Stayed 1 night in Aug 2025

10/10 Excellent

francis

Room and bed were very comfortable. Nice bathroom and shower.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
More food options between breakfast and when the bar counter opens. More food and beverage options as a grab and go choice. We really appreciated the complimentary, self service ice water. There was no vending machines, no ice on our floor. The bed was insanely comfortable! Our room was in a corner and had no outside noise like foot traffic and that was a blessing! Asia was so kind and welcoming. The rest of the staff and construction workers were very hospitable as well. You all need a fly wind deterrent at the entrances. There were so many flies and gnats. The decor was so cool. Loved the VCU Rams and the Arthur Ash tennis prints. The Byrdhouse was so cool. We live rooftop views, so breathtaking. Overall it was a very comfortable stay. Thank you!
Comfy bed!
Rooftop view is amazing!
Byrdhouse floor16
Lobby1
Stayed 3 nights in Jul 2025

10/10 Excellent

Deanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel! The staff is outstanding and the accommodations are fantastic.
Stayed 2 nights in Jul 2025

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We wanted housekeeping and asked at the desk specifically to have our room cleaned on the second day of our 4 day stay and we came back that evening to get ready for dinner, it was exactly what we left. We struggled with the elevators constantly- if you were going down, it would take you up all to each floor where some one had also hit the button and again on the way down again. One trip took us from the 5th floor to the 8th, 11th, 15th, 12th, 8th,6th, 5th and finally the lobby. I got on the elevator a different time and on my way up from the lobby, I had to wait for maintenance to bring an ac unit onto the elevator and housekeeping put their cart on to send it further upstairs! The front desk and bar were unmanned for 15 minutes straight on different occasions. And in spite of what Trip Advisor and Expedia say— there is not a pool. So, Hilton can’t get information on travel websites corrected?!?!? Find a different place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Son

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was given a king size room, even though the reservation was for 2 queens. Only 1 elevator was working and apparently they had been out all week. Ridiculous. Then the cars keys weren’t working. It literally took 4 trips to the front desk to get into a room. I was very frustrated.
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. My only complaint is I had to wait until they found someone to check me in. No one was at the front desk. Two people finally came by but did not have a login to the computer??? It took 20 minutes before they found someone to check me in.
Stayed 1 night in Jul 2025

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the location is great
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

6/10 Okay

Juliette, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to where we wanted to go. But check in was extremely chaotic. There is no early check in so we pre check in and told to come back at for along with many other guests so at 4 pm most everyone who did the same were waiting in line to check in, with only 1 clerk to do so. Then we had no hot water in the morning. It was definitely not a good experience. We have stayed there before and liked it.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2025

4/10 Poor

Doug

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room not available at check in time due to short staffed housekeeping. Pool no longer in service.
Stayed 1 night in Jul 2025

10/10 Excellent

Tia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn’t know the rooftop was closed. Was the only reason I booked so it was a waste of money for one night
Stayed 1 night in Jul 2025

4/10 Poor

Jeremy

Travelled with family, Business traveller
Didn’t like they couldn’t accommodate an early check in. Didn’t like only one operational elevator and constant hammering and drilling. Didn’t like the bathrooms were dirty and had ants. The wooden coin for a free cup of coffee to make up for everything felt more like a slap in the face and disingenuous. Will not stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in May 2025

4/10 Poor

Mercedes

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Jul 2025

4/10 Poor

Angel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025