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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Pool
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
107 Carter Rd S, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪16 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪2 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

7.8 out of 10
Good
(38 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Room amenity

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(42 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served. Event space at this hotel measures 1250 square feet (113 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Reviews

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

Reviews

6/10 Okay

ALISA, lindenhurst

Liked: Cleanliness, staff & service
Clean and good breakfast. Each room had 3 towels. Needed 4. When asked the front desk they only had pool towels. Also pull out bed had no bedding in room. Had to ask the front desk. There were no pillows for the pull out bed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
Maintenance is not a top priority for this hotel. We had used this hotel a year ago and no issues with the hotel overall, this visit a year later was a completely different experience. Elevator issues - Only 1 elevator was functional of the 2 on property. The inside the functional elevator control panel is very loose. Room issues – Microwave missing knobs Center room light fixture made buzzing sound and did not light. Bathroom towel holder was falling off the wall Bathroom door handle was broken, but the door was crooked enough to stay closed when pulled closed. Breakfast – Was ok but the morning I did eat the food was not great it was cold and not prepared well. Cleanliness- Room was clean, bedding and all overall surfaces were all good. On two separate days 2 large cockroaches were seen on the ground floor in the hallway in the vicinity of the kitchen. Staff- The night front desk agent seemed to be more interested in a person in the parking lot than the actual hotel customers. They were very friendly and helpful, but only when you caught the person at the front desk.
Stayed 4 nights in Aug 2025

6/10 Okay

ALISA, lindenhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly employees. Booked a room for 4 people. We had a room with a king and a pull out couch. There was no bedding in the room for the sleeper couch. I had to ask the front desk for bedding. They gave it to me, but there were no pillows for it. Then our room had 3 towels for 4 people. Again asked the front desk for towels. They didn’t have any. Only little pool towels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

8/10 Good

Elba

Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family and small children
I booked a room for 4 people however the pull out did not have linens or pilllows. When I called the front desk they said I had to come there to retrieve them which is fine. However, it was one blanket and one fitted sheet. No top sheet and more importantly no pillows. When I asked the woman at the desk just said “sorry we don’t have any”. When I asked what my children are supposed to use to sleep on I received a “I’m sorry” without a solution. I asked for a blanket or something to put in a pillow case. She came out with two small towels in a pillow case. Completely unacceptable! How can there not be enough pillows for a room. I could see if I was asking for more.
Stayed 1 night in Aug 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Clean but old and dated.

Hotel lobby was clean and smelt wonderful. Room was clean but old and dated. Parts of carpet ripped up in room, smelt “old”, rust in bathroom etc. Pool area had a horrible odor. Breakfast was ok. Overall ok place to stay but way overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race weekend

Nice place to stay. Clean, good service. Will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aviel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price point, this is a great place to stay a night or 2 for a theme park visit. Friendly staff and clean. Plenty of shopping and dinning close by.
Stayed 1 night in Aug 2025

8/10 Good

Clarisse

Travelled with family
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark A

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Tawanda

Disliked: Property conditions & facilities
I didn't like roach in the room and the crack bed. The carpetbis worn and old. The towels were unavailable when requested. The front desk was unfriendly. I will not stay at this location again!
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service

Don’t Expect Customer Service Here.

We ended up needing only one night instead of two. We messaged the hotel to let them know we wouldn’t be there until Saturday. They gave away our room. I paid for the full night and didn’t even get past the lobby. The front desk was not very helpful and seemed annoyed at us. We ended up staying at another hotel that was way nicer and closer to our event. Supposedly, they were sold out of rooms and didn’t even make recommendations or offer any kind of support.
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Liked: Staff & service
Disliked: Cleanliness
2nd floor smelled of cigarettes aweful.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Late check out.

My wife and I had spent the day at Kings Dominion so we didn’t check in until later that evening. So we requested a late check-out so we could sleep in a little bit before we continued our drive. Front desk said that we could have a 12:00 check out. And it wasn’t even 10:30 and housekeeping is knocking at the door attempting to come in i explained that we had a 12:00 check out. Not even an hour later they at the door again. This time I went to the desk instead of just calling. And all front desk could say that they were sorry because it was documented.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family
Although the staff seemed to be very courteous and helpful, the room was very dirty upon arrival. There was trash behind the night stand and a brown- colored liquid splashed on the walls. (The desk clerk offered us a different room.)
Stayed 3 nights in Aug 2025

8/10 Good

Tracy

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop but would stay again

We stopped here for one night on our way to our vacation spot. Everything was above average. Plenty of room, fitness center was great, and breakfast options were outstanding. Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

ashely

Liked: Cleanliness
Good
Stayed 2 nights in Aug 2025

6/10 Okay

Rosemary

Disliked: Staff & service, property conditions & facilities
The room was expensive for what they offer. It was very outdated. There was barely any lighting in the room. The toilet made a HUGE noise when flushing, there was black mold in the bathroom. The pool and hot tub were dirty and no towels.
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Overall OK. Rooms need renovation

We chose this hotel over others in yhe area for its bigger room (king studio suite) so 2 adults and a teenager could be comfortable for 3 nights. The pool was good, extra hot jacuzzi, water pressure of the shower was fantastic, and the breakfast was fresh and plentiful. Our room, however, needed some help. There were holes cut in the carpet, the walls and ac vents were dirty, the ceiling had tears in the drywall. The shower head was rusty. The rooms need a make over-on the dumpy side. Only thing about the pool, well 2 things...no pool towels at different times of the day and cleaning staff needs to go through and collect the band-aids and false eyelashes left on the pool deck.
Stayed 3 nights in Aug 2025

8/10 Good

Jasmyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, aside from the TV crashing out in the room every minute. Cleanliness, staff service, amenities were amazing. Bed was comfy and sheets were clean. Breakfast was good and internet was accessible. Boyfriend and I had the best time at the hotel and Kings Dominion for the weekend.
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2025