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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Point of interest
Room amenity
Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Separate bathtub and shower, jetted bath, rainfall showerhead

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
107 Carter Rd S, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪19 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Additional Living Area)

Room amenity

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(43 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served. Event space at this hotel measures 1250 square feet (113 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly, Waldorf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hot and cold breakfast choices were fine. The front desk clerk gave us a friendly greeting and acquainted us with nearby restaurants for dinner. Very convenient off and on to I-95.
Stayed 1 night in Feb 2026

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities
The rooms are very nice amd quite!! The bed was the best!! The staff were so wonderful ❤️
Stayed 1 night in Jan 2026

2/10 Terrible

Hanif

Absolutely terrible customer service. I booked it via Expedia therefore was treated like third citizen. Why did they partner with Expedia if the want to treat guest like this. Got to the hotel earlier then check in time but the 2 rooms were not available only one was. From 1:30 pm until 4:15 the front desk staff kept telling us the room is still getting clean. We drove all night and couldn’t wait to check in. And now they are an hour late and he said that they don’t guarantee a room at 3 pm instead that anytime between 3-11pm they will provide a room. Really? Which hotel customer service teaches that. No manager on site. He said we were assigned a particular kind of room which was unknown to us and indicated that expedían must have assigned it which again is not true or we weren’t aware that we were assigned a handicap room. I did not select this room type. We selected 2 rooms queen beds for 2 adults and 3 kids. He never asked us is there any other room type we would be willing to take based on the rooms that are being cleaned and available. He never offered to call us and update on the status. Just simply not available without any estimate time. Not once apologize for any inconvenience. Just unwilling to help, was definitely not trained on customer service. Regardless of how convenient and clean the facility is my experience is so terrible that I would never stay at Holiday Inn ING again and will not recommend this particular hotel to anyone.
Stayed 1 night in Dec 2025

10/10 Excellent

Shylah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and a good price for a last minute booking.
Stayed 1 night in Feb 2026

4/10 Poor

Vera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Wasn't very clean. The air system was very noisy. Had to shut it off to sleep. Every time it came on, it woke us up. Dead insects in bathroom.
Stayed 1 night in Nov 2025

8/10 Good

Al

Liked: Amenities
The staff were very courteous, but the room was terribly outdated, and very serious upgrade is definitely in order.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Just one problem the bathroom fan was very loud
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly, Waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Tigra

Stayed 1 night in Dec 2025

10/10 Excellent

Richard, E Falmouth

Stayed 1 night in Dec 2025

6/10 Okay

Kaitlyn

Travelled with family and small children
Liked: Staff & service
Pool was open, hot tub broken. Safe place to stay for a night but property could use updates and maintenance. Wouldn’t want to stay for longer than a quick sleep. Breakfast was limited, cold and lacking. I understand it’s a quick express but typically have very positive experiences holiday inn express but wouldn’t choose this location again.
Stayed 1 night in Dec 2025

10/10 Excellent

Dev

Stayed 1 night in Dec 2025

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The bath tub did not drain during shower. Water was as high as my ankles. Room was clean. Exhaust fan was rattling during use.
Stayed 2 nights in Dec 2025

8/10 Good

aviva

I tried to cancel this hotel reservation due to a sudden illness, but found it difficult on the Expedia site. I never left home, so unfortunately did not have the pleasure of staying there. Mrs Share
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personal cortez
Stayed 1 night in Dec 2025

6/10 Okay

Olivia

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel room was decent, but the HVAC system was very loud at times, making it difficult to sleep. Also, a few things were "out of order," like the breakfast pancakes, which were unfortunate. Overall, a decent, clean hotel!
Stayed 4 nights in Dec 2025

6/10 Okay

VREELAND

Liked: Cleanliness, staff & service, amenities
Repairs needed...elevator, juice machine, pancake or waffle machine were all broken down.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Karen, Andover

Liked: Cleanliness, amenities, property conditions & facilities
Lobby and breakfast room are very comfortable, clean and nicely decorated. Enjoyed a great breakfast there. Room was spotless. Entire property is well maintained
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic! Clean room. Friendly staff. Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Susun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tracy

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Our room (a 1 BR suite with two queens and a sofabed) was run-down. The carpet was frayed, bathroom door did not close all the way and did not lock, bedroom door (we had a suite) bumped into the corner of the bed. Very tight to navigate for five people. We were not given linens for the sofabed. Had to go downstairs to get them and were given a shower curtain for a sheet. Breakfast offered a good variety but items were slow to be refilled.
Stayed 1 night in Nov 2025

8/10 Good

maura

Liked: Cleanliness, amenities, property conditions & facilities
Room very nice, staff very friendly, helpful. Breakfast had a wide variety of hot and cold foods. The only negative, bathtub had rust stains that looked like dirt.
Stayed 1 night in Nov 2025

8/10 Good

john

Stayed 1 night in Nov 2025

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