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Holiday Inn Express Richmond Downtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(36 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown by IHG
Richmond
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,002 reviews
The price is €119
includes taxes & fees
3 May - 4 May
Holiday Inn Express Richmond - Midtown by IHG

About this property

Holiday Inn Express Richmond Downtown by IHG

A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown by IHG. During your stay, you're just a quick walk from Virginia Commonwealth University. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Virginia Commonwealth University and 6 minutes on foot from Broad Street
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita

Stayed 3 nights in Jan 2026

8/10 Good

Sandy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, very good breakfast with good variety of choices. Desk staff at check in helpful with fixing mix up of reservations.
Stayed 1 night in Jan 2026

10/10 Excellent

Yijing

Stayed 2 nights in Jan 2026

10/10 Excellent

CURTIS

Stayed 1 night in Jan 2026

10/10 Excellent

Nilda

Liked: Cleanliness, amenities, property conditions & facilities
Great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Roslyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel! Love the location, I was only 9 min away from where my event I was attending. I will stay there the next time I visit Richmond!
Stayed 1 night in Jan 2026

10/10 Excellent

Armin, CHARLOTTESVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious and clean, and the blackout curtains worked well. Both at arrival and departure, the staff was very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, amenities, location, free breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities
I would not give above 3 stars just because the hotel parking deck below the hotel is not kept very safe. My car window was broken into and I had to find out the next morning after I checked out. It was disappointing.
Stayed 3 nights in Dec 2025

8/10 Good

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent! The general manager, Patrick, was very polite and courteous as he assisted me with checkin and ensured I was familiar with how to navigate my stay. I felt safe. The room was comfy and clean, and I will stay there again when I am in town. The parking is very convenient for a city hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, quiet for a great sleep and excellent breakfast!
Stayed 1 night in Dec 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, great breakfast buffet, walking proximity to richmond sights
Stayed 1 night in Dec 2025

2/10 Terrible

sean

I didnt receive a wake up call this morning like i requested when i checked in the day before -- which in.turn will make me late.for my business appointment!
Stayed 1 night in Dec 2025

10/10 Excellent

marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes great breakfast and safe parking.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes Roger was courteous and very helpful I enjoyed my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was straight
Stayed 1 night in Dec 2025

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl, Carlisle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, well appointed room, extra safety measures
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia, Lynchburg

Liked: Amenities
Arrived early but the concierge on duty was very friendly offering to hold our luggage while we went to explore the area until our room was ready.
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Disliked: Amenities
Room was starkly decorated. Cashier at front desk was unable to give me a receipt for snack purchase paid by credit card. Would have liked some wine, but it was completely unavailable.
Stayed 1 night in Dec 2025

8/10 Good

Erle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room. Translucent and darkening window blinds were very nice. Felt safe and secure because of the key card features. Friendly staff.
Stayed 1 night in Dec 2025