Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown by IHG. During your stay, you're just a quick walk from Virginia Commonwealth University. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Virginia Commonwealth University and 5 minutes on foot from Broad Street
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 2 nights in May 2025

8/10 Good

Bella

Stayed 2 nights in May 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Nice staff, building needs refresh
Stayed 1 night in Jun 2025

8/10 Good

Jon Josh, menands

Liked: Cleanliness
I didnt like it when on my first morning there, upon exiting my room i was observed by a cleaning person a short distance away. She offored no greeting, yet when two white women approached are vacinity the cleaning person quickly greeted them with a "good morning". While before she look directly at me with no greeting. Im a black man. I didnt appreciate that.
Stayed 2 nights in May 2025

2/10 Terrible

irina

Stayed 1 night in May 2025

8/10 Good

Yao

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and a clean, quiet room. Perfect for my two night stay
Stayed 2 nights in May 2025

6/10 Okay

Joseph, Silver Spring

Stayed 1 night in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with friendly staff
Stayed 2 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jeffrey Scott

Travelled with family
Disliked: Staff & service
The room was spacious. Unfortunately we did not get room cleaning, card did not work,hat to get a new card daily.
Stayed 4 nights in May 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean rooms and facility, decent breakfast.
Stayed 2 nights in May 2025

4/10 Poor

Loubna, Northville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean hotel, room wasn’t clean- hair on bathroom floor and sink. Tub was stained. We left early, I couldn’t stay any longer. Big waist of money
Stayed 4 nights in May 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the theater and restaurant we had reservations for. Staff was pleasant and helpful. Rooms were clean and comfirtablr
Stayed 1 night in Apr 2025

10/10 Excellent

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us keep our car parked in their lot for the following day while we explored on foot.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice. Staff was great. Has parking which is great. Just in a nondescript area on a busy road and not super convenient if your activities are more central Philly. On the positive, the ride through West Philly to Bart’s Bagels - a great bagel shop a few miles away - was awesome. Nice to see there are still cool neighborhoods for non wealthy people that aren’t gentrified yet. Love Philly. Good time!
Stayed 1 night in Apr 2025

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Stayed 2 nights in May 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness
Staff was very helpful.
Stayed 1 night in Apr 2025