Hyatt Place Richmond Airport

3.0 star property

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Photo gallery for Hyatt Place Richmond Airport

Front of property – evening/night
42-inch flat-screen TV with satellite channels, TV, first-run films
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4401 S Laburnum Avenue, Richmond, VA, 23231
  • Place, White Oak Village
    ‪3 min drive‬
  • Place, Evergreen Cemetery
    ‪3 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hyatt Place Richmond Airport

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a microwave in a common area, conference space and dry cleaning are on-site.
Hyatt Place Richmond Airport offers 151 air-conditioned accommodations with free newspapers and complimentary bottles of water. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Richmond Airport gets high marks from our customers. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by car from Broad Street and 9 minutes from Greater Richmond Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Hyatt Place Richmond Airport. Parking is available for a fee.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Golf
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Any guests arriving after the check-in end time should contact the hotel prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Richmond Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place Hotel Richmond Airport
Hyatt Place Richmond Airport
Hyatt Place Richmond Airport Hotel Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Hotel
Hyatt Place Richmond Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Airport Richmond
Hyatt Place Richmond Airport Hotel Richmond

Hyatt Place Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1031 reviews
Rating 8 - Good. 222 out of 1031 reviews
Rating 6 - Okay. 110 out of 1031 reviews
Rating 4 - Poor. 57 out of 1031 reviews
Rating 2 - Terrible. 52 out of 1031 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

katherine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was fine . Doing construction, expected issues. Breakfast was sparse and odd. Small area of food. Not arranged well. Staff was kind and helpful. Room was large. Noisy stomping and pounding in room above much of the night, gave me oceans eleven vibes. Strange. Not the hotel’s fault.
Stayed 1 night in Jan 2026

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel under construction, woken up at 6:45 am due to inconsiderate employees. Breakfast does not even remotely resemble what's pictured on their website. Got the runs after eating their yogurt. Had to ask to have the room cleaned. Shocked at the Hotel from Hell treatment here. Hayatt used to mean something in the hotel industry.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kyla

Stayed 1 night in Dec 2025

8/10 Good

Monica

Clean room and breakfast and also the lady in the breakfast room was really kind and friendly
Stayed 1 night in Jan 2026

4/10 Poor

Evin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a cast of dust on all the furniture. Nothing looked like it was wiped down. The tub was discolored and the toilet area still had remnants of matter around the seat. The body wash was empty. Initial check in took 15 minutes. We were the only people in the lobby. The front desk agent had trouble with my reservation through Expedia. She stated the card on file declined, after another several minutes she was able to resolve the issue. Overall this was a very disappointing stay. Did not feel comfortable. The level of cleanliness was sub par
Stayed 1 night in Jan 2026

10/10 Excellent

Zuraya

Stayed 1 night in Jan 2026

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
My room was outdated and not very clean. Mold in the grout in tbe shower. I asked for a new room and it really wasnt any better.
Stayed 2 nights in Jan 2026

2/10 Terrible

Leroy

Disliked: Cleanliness
Stayed 1 night in Jan 2026

4/10 Poor

Dara

Hotel was under construction and the rooms were dirty
Stayed 2 nights in Jan 2026

2/10 Terrible

Tieshia Monique, dorchester

Stayed 1 night in Jan 2026

6/10 Okay

Janice

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Renovations were being completed on the floor below us and the heat and shower were broken upon arrival in our room (don’t realize this until the following morning as we arrived late the night prior). The staff was very accommodating and helpful with these issues, but what a pain to sleep in a freezing room hoping the heat would eventually kick in and then horrible to wake up to no ability to take a shower.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 4 nights in Jan 2026

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, renovated rooms and comfortable bed
Stayed 1 night in Jan 2026

10/10 Excellent

Breauna

Stayed 1 night in Jan 2026

8/10 Good

QuoVadis

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we checked into we extremely hot and we were unable to cool it down using the controls. The tv would not work so we had to call the desk to have someone fix it. Around 9 pm my daughter went to take a shower and the water was very hot. I let it run for awhile and put it on cold and it never changed temperature. It was so hot it would have burned your skin. I called the front desk and they moved us to a different room which was not convenient. The second room was cooler but there were multiple bugs in the room. A ladybug on the ceiling, a moth and ants in the bathroom. Overall the hotel felt outdated and not very clean, especially with bugs in the rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the airport, nice rooms, friendly and attentive staff
Stayed 1 night in Dec 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was exceptional as always
Stayed 2 nights in Jan 2026

2/10 Terrible

Travis

Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My room was cleans. The hotel staff are friendly and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, huge room, great beds, and large breakfast selection….really great find!
Stayed 1 night in Oct 2025

8/10 Good

Mikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very comfortable and the hotel was in a great location near shops and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Dajah

Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Yes, the room was great! Had a great night sleep in the bed, very comfortable pillows!
Stayed 1 night in Dec 2025