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Hyatt Place Richmond Airport

3.0 star property

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Photo gallery for Hyatt Place Richmond Airport

Front of property – evening/night
Lobby
42-inch flat-screen TV with satellite channels, TV, first-run films
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4401 S Laburnum Avenue, Richmond, VA, 23231
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪3 min drive‬
  • Place, Broad Street
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hyatt Place Richmond Airport

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a microwave in a common area, conference space and dry cleaning are on-site.
Hyatt Place Richmond Airport offers 151 air-conditioned accommodations with free newspapers and complimentary bottles of water. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Richmond Airport gets high marks from our customers. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 9 minutes by car from Broad Street and 9 minutes from Greater Richmond Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Hyatt Place Richmond Airport. Parking is available for a fee.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Golf
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Any guests arriving after the check-in end time should contact the hotel prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Richmond Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place Hotel Richmond Airport
Hyatt Place Richmond Airport
Hyatt Place Richmond Airport Hotel Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Hotel
Hyatt Place Richmond Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Airport Richmond
Hyatt Place Richmond Airport Hotel Richmond

Hyatt Place Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs, was told they clean every three days and has to shower in cold water
Stayed 3 nights in Nov 2025

6/10 Okay

Nawal

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not in the best condition.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Business traveller, Travelled with partner
Liked: Amenities
Stag is professional and friendly, i missed the microwave in the room , but is not a major issue.
Stayed 3 nights in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Bai, Loma Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location--in a large shopping center, next to a freeway, and very close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Stayed 4 nights in Nov 2025

10/10 Excellent

ALYCIA

Stayed 1 night in Nov 2025

10/10 Excellent

Eudoxio Cesar Reis

Stayed 1 night in Nov 2025

8/10 Good

Jed

Stayed 1 night in Nov 2025

6/10 Okay

Tammi

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. 2 things to note: You can hear the room above running, walking or playing and it's loud. There was no hot water. All showers for 3 days were cold showers.
Stayed 3 nights in Nov 2025

8/10 Good

Lazette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was not hot enough to my liking but they did let me know upon check in that there was scheduled maintenance to it going on. There were also signs of upcoming improvements. I appreciated the forewarning. The room was spacious. The staff was kind. Breakfast was good. The location was in an area with many food and store options close by. Overall good experience. I would book it again.
Stayed 1 night in Nov 2025

4/10 Poor

Alexandrea

Liked: Staff & service
Disliked: Cleanliness, amenities
I wanted to share feedback regarding my recent stay. Unfortunately, my experience was not enjoyable. The water in my room was consistently cold, which made basic comfort difficult. There was loud construction beginning as early as 8 AM, which disrupted my rest. The WiFi connection was extremely poor and unreliable throughout my stay. Additionally, the condition of the elevator was concerning. It had tape all over it and even nails on the floor, which did not feel safe at all. Overall, I was disappointed with the quality and comfort of my stay.
Stayed 4 nights in Nov 2025

2/10 Terrible

Won-Min

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place overall. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay with great service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Great amenities
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t arrive until 10:30 pm and when we walked in the door, a pleasant voice and beautiful smile greeted us. That young lady was the most friendly, helpful and thorough that we’ve ever experienced! Our experience will serve as the standard we will measure every other experience we will ever have with hotels. It’s the gold standard. When we checked out, another outstanding experience! Breakfast? Nice variety and well prepared. The French toast was tasty and perfect texture…not limp or overcooked until it was like biscotti! Can’t say enough good things!
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
water pressure not good in shower 3stars everything else 5stars
Stayed 1 night in Nov 2025

4/10 Poor

Khalia

Travelled with family
Liked: Cleanliness, staff & service
I love the staff and they were very nice but the water was extremely cold in the shower in both rooms that I reserved.
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Rebecca Rose, Jonesboro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was gross and there is absolutely no hot water to take a shower and the shuttle driver refused to take us to a restaurant that was 1 mile away.
Stayed 1 night in Nov 2025

10/10 Excellent

Carter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice and helpful staff. Located near a Target and other quick shopping options.
Stayed 1 night in Nov 2025