Hyatt Select Richmond/Chester

3.0 star property

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Photo gallery for Hyatt Select Richmond/Chester

Down duvets, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
Meeting facility
Exterior
Down duvets, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

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13148 Kingston Ave, Chester, VA, 23836
  • Place, James River
    ‪3 min drive‬
  • Place, Point of Rocks Park
    ‪3 min drive‬
  • Place, Hopewell City Marina
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Select Richmond/Chester

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Select Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Select Richmond/Chester. During your stay, you'll be close to Point of Rocks Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park
  • Dogs welcome for a fee (restrictions apply)
Hyatt Select Richmond/Chester offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square metres) and includes conference space. The business-friendly Hyatt Select Richmond/Chester also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gallery – On-site bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 23 May and close on 09 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Select Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1012 reviews
Rating 8 - Good. 280 out of 1012 reviews
Rating 6 - Okay. 112 out of 1012 reviews
Rating 4 - Poor. 65 out of 1012 reviews
Rating 2 - Terrible. 52 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Bridget

Stayed 1 night in Aug 2025

6/10 Okay

Patty

Travelled with family
Disliked: Property conditions & facilities
Bathroom dated. Housekeeping did not come and we were told we needed to be there for 3 nights for cleaning. Major construction so no lobby. Would have picked another place had I known. Room itself was spacious and well laid out but the hotel was missing some care and attention
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Studio by far!

This was by far tge bedt stsy ive had away from hone. My son and i attended services in Petersburg but stayed here. The immediate look when we entered the room was comforting. There were a few gairs in ge shower, but that was exscusable. The room is set up like a studio apartment and room semi-divider. Stainkess steel ice bucket with glasses not paper cups. Ceramic coffee mugs for hit beverages not paper. This was done so perfect! Front desk was very pleasing and polite. We were greeted coming and going! We will be returning! Cant wait for the pool to reopen!
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Area is under construction and the pool was not opened which is why we booked here. If certain things are not available or working, they should not be advertised. Beds were comfortable and the staff we interacted with were nice.
Stayed 1 night in Aug 2025

4/10 Poor

Sasha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Aug 2025

6/10 Okay

Julio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a smell in the room, phone wasn't working to call front desk and the sofa bed was hard to use.
Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and hopeful.
Stayed 2 nights in Aug 2025

8/10 Good

Abu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the midst of upgrading it's facility. However, the room was clean and spacious and readily accommodated our stay. We didn't get a chance to take advantage of the breakfast, but the food variety looked appealing.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort

Disappointing

I have stayed here several times and have no idea where the bar/restaurant is located. I've also never seen the pool so not sure there really is one on this property. Also, there is no mention on hotels.com about renovations in the main lobby area. They were at a standstill on this stay because of supply issues but not very inviting upon arrival. Your site says there are renovations going on in the gym but nothing about main areas. Also, the price went up $20 from Sunday night to Monday morning. i hesitated to make the reservation Sunday night because of a possible health issue and it wouldnt have been refundable at that point. Very annoyed to find the price hike less than 8 hours later. Room accommodations were as stated on site.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is under renovation, the staff made up for any inconveniences that might have existed. I was welcomed by a staff member every time I entered the front door. This is exceptional !
Stayed 5 nights in Jul 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Amenities, property conditions & facilities
Poorly maintained. Breakfast was good. Stay was unpleasant due to the state of the building and the shoddy workmanship.
Stayed 1 night in Jul 2025

10/10 Excellent

LaRae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hyatt place . This one did not disappoint. Great stay and close to the highway and restaurants.
Stayed 1 night in Jul 2025

8/10 Good

Mikeria, Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, they were renovating the property but other than that the room was clean had plenty of amenities for me and my kids. The kids enjoyed the pool. Plenty of restaurants and stores nearby.....
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness
Great
Stayed 2 nights in Jul 2025

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was under renovation. Some of the rooms were still not fully w.
Stayed 4 nights in Jul 2025

6/10 Okay

Joshua

Travelled with family
Stayed 3 nights in Jul 2025

6/10 Okay

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is undergoing renovations which they do share online upfront but the carpet was wet and the blankets were filthy. Breakfast was great stay was pleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dwyath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ramona

Stayed 1 night in Jul 2025