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Moxy Richmond Downtown

2.5 star property

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Photo gallery for Moxy Richmond Downtown

Lobby lounge
Lobby lounge
Lobby lounge
Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪8 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • Sleeps 3
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Moxy Richmond Downtown

Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with a hairdryer and free toiletries. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Moxy Richmond Downtown. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Broad Street and 5 minutes on foot from Greater Richmond Convention Center
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

Bar Moxy – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel

Moxy Richmond Downtown Richmond

Moxy Richmond Downtown Hotel Richmond

Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 320 out of 487 reviews
Rating 8 - Good. 85 out of 487 reviews
Rating 6 - Okay. 34 out of 487 reviews
Rating 4 - Poor. 23 out of 487 reviews
Rating 2 - Terrible. 25 out of 487 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Markcus

Liked: Cleanliness, staff & service, amenities
Staff was amazing as usual
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress kinda sucked but other than that, pretty grat and would stay there again for the value and location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eileen O'Reilly

Liked: Cleanliness, staff & service
Well located, great staff, somewhat small rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dubis

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were clean. Nice decorations. Front desk staff was very courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cost effective pricing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were extremely small. Even for two people.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca, Luke and Mello were so amazing! Great place to stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Mellow, was so accommodating and friendly and professional. Absolutely delightful stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tiffani

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and entertainment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joyce

Liked: Amenities
Fun quirky and colorful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gerri

Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities
Everything has been perfect!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my night there
Stayed 1 night in Sep 2025