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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Lobby
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪16 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and a lift. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1196 out of 1852 reviews
Rating 8 - Good. 343 out of 1852 reviews
Rating 6 - Okay. 169 out of 1852 reviews
Rating 4 - Poor. 69 out of 1852 reviews
Rating 2 - Terrible. 75 out of 1852 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was friendly. Breakfast was good. Overall nice clean hotel
Stayed 1 night in Jun 2025

6/10 Okay

kenneth

Stayed 1 night in Jun 2025

10/10 Excellent

Anika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Greeted enthusiastically by a friendly young man at check-in who made us feel at home. Clean & quiet room. Bed & pillows were a little too soft for our liking but it was comfortable. Not too many breakfast options for a buffet but what they did have (folded cheese egg omelet, sausage patty, yogurt & toast/bagels and cereal) was good.
Stayed 1 night in Jun 2025

8/10 Good

Nyamochir

Liked: Amenities
Nice place to stay
Stayed 1 night in May 2025

10/10 Excellent

Carlos, Glen Burnie

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Stayed 1 night in May 2025

6/10 Okay

jessica

Travelled with family
Liked: Staff & service
For just a quick overnight trip it's just fine clean and very friendly service
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay while traveling from Florida to New England
Stayed 1 night in May 2025

10/10 Excellent

Andy

Stayed 1 night in Jun 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MHER

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay on a multi-day trip. Easy booking and check-in. Decent breakfast. Only real negative was road noise from passing trucks (located next to truck rental facility) and a rather noisy air conditioning system.
Stayed 1 night in May 2025

2/10 Terrible

michael

Disliked: Staff & service

Misinformation

Followed front desk staff instructions only to be misled.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. 24 hour coffee in lobby
Stayed 1 night in May 2025

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for price
Stayed 1 night in May 2025

8/10 Good

SUE, HONEOYE FALLS

Clean, friendly, barebones!!
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in May 2025

8/10 Good

Debora

Prefer having coffee and ice bucket in room. Would like yogurt and granola options at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great as usual. The staff are super friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Malgorzata, Edmonton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy heating/cooling system, very loud fan was running constantly; I was not able to shut it down. Asked for another room and the same problem.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was politie, room and.hotel was clean and comfy and breakfast was decent
Stayed 1 night in May 2025

8/10 Good

Jowie

Stayed 2 nights in May 2025

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, room comfort

DISASTER IN 517

I wasn't happy, no blackout curtain, AC wasn't working. The room stayed at 76 degrees. My son slept on the floor for coolness. Room 517 should be repaired before any other guest checks in there. I should receive some type of retribution for this awful night.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and friendly staff.
Stayed 1 night in May 2025