This smoke-free hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self-parking and a gym are available.
Free buffet breakfast served daily
Free WiFi
Free self-parking
Amenities include a business centre, a computer and laundry facilities
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.
This Ashland hotel is smoke free.
Guests are served a free buffet breakfast daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Shared microwave
Guest services
Housekeeping on request
Business services
Business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland
Tru by Hilton Ashland Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1271 out of 1971 reviews
10 - Excellent
1,271
Rating 8 - Good. 359 out of 1971 reviews
8 - Good
359
Rating 6 - Okay. 190 out of 1971 reviews
6 - Okay
190
Rating 4 - Poor. 74 out of 1971 reviews
4 - Poor
74
Rating 2 - Terrible. 77 out of 1971 reviews
2 - Terrible
77
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
6/10 Okay
Andrea
Travelled with family
16 Jan 2026
Hot water in bathroom sink was cloudy/discolored in room, room was really small, no soap or paper towels in bathrooms in lobby
Everything was very nice . Only two things were that the window shade was not opaque. Looks like a second more opaque shade was missing. Rm 209. Also, the non alcoholic drink selection at the desk was quite limited. But I'll be back on my next trip to Richmond.
The floors were filthy
Pillows need to be trashed
The shower was recaulked over mold
We have stayed there at least 6 times a year over the let 6 years since we moved. It’s convenient but I am done. It’s slowly deteriorating The front desk people are great.