Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Free daily buffet breakfast
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪17 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(130 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru by Hilton Ashland

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1267 out of 1973 reviews
Rating 8 - Good. 358 out of 1973 reviews
Rating 6 - Okay. 194 out of 1973 reviews
Rating 4 - Poor. 74 out of 1973 reviews
Rating 2 - Terrible. 80 out of 1973 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

steven

Travelled with family
Liked: Staff & service
Everything was good with the exception of the strong smell of someone smoking weed. That all I could smell in my room. I had a constant headache from it
Stayed 1 night in Feb 2026

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were friendly, and the breakfast was good.
Stayed 1 night in Feb 2026

8/10 Good

Julie

Stayed 1 night in Feb 2026

6/10 Okay

Jonathan

Liked: Cleanliness, amenities
Very noisy, random alarms for extended period of times and no adherence to quiet hours by guests.
Stayed 1 night in Feb 2026

8/10 Good

ronald

Stayed 3 nights in Feb 2026

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms where definitely clean
Stayed 1 night in Feb 2026

8/10 Good

laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Coffee always ready and hot. I would recommend a larger fresh fruit selection at breakfast. There were only apples.
Stayed 1 night in Feb 2026

10/10 Excellent

Alyssa

Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and clean room
Stayed 2 nights in Feb 2026

6/10 Okay

Sidney and Mary

Liked: Amenities
Had to change room because first one wasn't cleaned from previous day.
Stayed 1 night in Feb 2026

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
We stayed with team for our Robotics Championship. It was a stressful but great event and the hotel and staff provided a wonderful, calm, and fun space to relax. They had a great breakfast (included) as well as a pool table and shuffle board table for my team to make friends with other team staying there. Great experience!
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth, Auburn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

6/10 Okay

susan

Liked: Staff & service
The shower did not have enough pressure. There was no fruit at breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff was nice. But the parking lot was horrendous due to the ice. There were no parking spaces that were clear. And the parking lot wasn’t clear at all. The only space that was clear was in front of the door. But that also was a little bad.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Service staff superb, led by Cody!
Stayed 1 night in Jan 2026

10/10 Excellent

Tekayla

Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean and the staff were courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Stayed 1 night in Jan 2026

8/10 Good

Timothy

Liked: Amenities
Friendly staff and nice, newly renovated hotel. Water pressure in the shower was fantastic.
Stayed 1 night in Jan 2026

10/10 Excellent

ronnie k

Stayed 1 night in Jan 2026

8/10 Good

Vito

Liked: Cleanliness, amenities
The place was clean and the bed comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Wallene

Stayed 2 nights in Jan 2026