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Hotel Cristal Palace

3.0 star property

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040
  • Place, Avenida Atlantica
    ‪2 min walk‬
  • Place, Copacabana Fort
    ‪2 min walk‬
  • Place, Copacabana Beach
    ‪3 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪30 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Cristal Palace

A restaurant, a fitness centre and a rooftop terrace are available at this hotel. Free buffet breakfast and free self parking are also provided. Other amenities include a hot tub, spa services and 24-hour room service.
Hotel Cristal Palace offers 24 accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a hot tub and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Cristal Palace, you're just a quick walk from Copacabana Beach. Enjoy features like free breakfast and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Sugar Loaf Mountain and 6 minutes from Rio de Janeiro Botanical Garden
  • Airport shuttle service available for a fee
Hotel Cristal Palace offers its guests a hot tub and a fitness centre. There's a restaurant on site. Free breakfast is served daily.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Cristal Palace. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Offsite parking available (BRL 30 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Cristal Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cristal Palace Rio de Janeiro
Hotel Cristal Palace
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Cristal Palace Janeiro
Hotel Cristal Palace Hotel
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Hotel Rio de Janeiro

Hotel Cristal Palace Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive hotel in a premium location.

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018
Verified

8/10 Good

jacson

Liked: Cleanliness

Mediano

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Andrei Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100m à direita Ipanema,100m à esquerda Copacabana

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primitivo

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Laila

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos mas gerente não

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção custo x beneficio.

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Bruno Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito!

Excelente!
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
Verified

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
Verified

8/10 Good

FLAVIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice hotel at a modest price.

The service provided by the staff was outstanding. They were very helpful.
Verified

4/10 Poor

tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e bem localizada perto de tudo em Copacabana

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
Verified

4/10 Poor

Fabio

Disliked: Property conditions & facilities, room comfort

Cuidado com as armadilhas

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

HOTEL ACORDE AL PRECIO

Fue cómoda y agradable por la cercanía con las playas de Rio
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz pela escolha do hotel.

Cortesia dos funcionários e ótima localização. Preço justo.
Verified

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Owner

VERY Rude Owner and Staff
Verified

6/10 Okay

JANIBER

Só uso o hotel como dormitório. Esse foi o pior dos que já fiquei em Copacabana. Tudo é muito precário. Falta melhor administração. Só salva a localização.
Verified

6/10 Okay

Letícia

Liked: Cleanliness, room comfort
Só tenho duas observações: a ventilação do banheiro do quarto em que fiquei (501) era muito ruim, não tinha exaustão. Quanto ao café da manhã, acho que deveria haver mais capricho e cuidado com relação ao aspecto dos alimentos colocados a disposição: as frutas estavam escuras (já cortadas) o queijo branco estava esfarelado, o queijo prato estava seco, entre outros exemplos que poderia dar.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I might come back,but because I know this area

Very close to both beaches,but too noisy. Almost every single bus pass this hotel(way too many).Breakfast need to be upgrade(poor).Coffee machine didn't work prorerly.The price per night supposed to be $ 77,but when we came they made adjustment that came to $100 per night
Verified

4/10 Poor

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

mala atencion a cliente

me fue bien pero la atencion a cliente fue muy mala, no tienen sentido de hacer sentir comodo al cliente
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização! Se isto bastar, o hotel presta.

Vários problemas como vazamento nos banheiros, com falta de arejamento nos quartos, pouca luz natural, cheiro de mofo, cofre sem funcionar, com tv sem sinal, com fraco atendimento no café da manhã, roupa de cama...etc. Mas o pior mesmo foi a grosseria do funcionário que nos atendeu quando reclamamos do mofo. Disse-nos em alto som que procurássemos outro hotel, que ele devolveria o restante das diárias. Grosso. Não foi isso o que solicitamos!
Verified

6/10 Okay

Thales

Liked: Cleanliness

Media!

Com certeza o valor pago não vale pelo hotel que está bem abaixo desse valor!! O que contou foi a proximidade de onde tinha meus compromissos! Em geral a parte da recepção foi super cordial, tirando apenas um atendente que precisa melhorar e muito seu nivel de educação
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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