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3.0 out of 5
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"A pleasant visit except for one thing that was a bit disappointing My wife is profoundly deaf and relies upon subtitles when watching tv. Our subtitl ... " More

By a verified traveller on Wed 25 Oct 2023

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€71* Per night/room 19 May - 20 May

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Super)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton By Hilton Rochdale ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hampton By Hilton Rochdale

Family (1)
3 out of 5
A pleasant visit except for one thing that was a bit disappointing My wife is profoundly deaf and relies upon subtitles when watching tv. Our subtitles wouldn’t work and staff realised nobody’s worked either So this was rather shocking but nobody showed any empathy towards her? To me this was very much how lots of people view deafness almost as a minor disorder !! I can assure you it’s very serious indeed and things like subtitles matter very much to a deaf person.

Posted by on 25 Oct 2023

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Comment from Hotel Management

26 Oct 2023 by Luisa

Thank you for taking some time to share your review, as well as for, once again, having chosen the Hampton by Hilton Rochdale for your stay. I am very sorry to know that our hotel did not meet with your expectations on this occasion, and for that I would like to present my sincerest apologies. Kindly be assured that we raise a ticket for the subtitles on the tv- and we are working on it. I would like to reinforce that your review was greatly appreciated and assure you that we are continuously improving our services and facilities to keep being the first choice in our city. I do hope that you will give us another chance to change your opinion. Kind Regards,

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.