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Comfort Suites Rochester Henrietta University Area

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite (2 Queen Beds and 1 Sofa Bed ) | Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for 1 King Bed, Suite, No smoking, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Suite, No smoking, Accessible

  • Sleeps 4

View all photos for 1 King Bed, Suite, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Suite, Nonsmoking

  • Sleeps 4

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4

View all photos for 2 Double Beds, Suite, Nonsmoking, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Double Beds, Suite, Nonsmoking, Accessible

  • Sleeps 6

View all photos for 2 Queen Beds, Suite, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 3

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • Sleeps 5

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Exterior

Suite

  • Sleeps 2

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About this property

Comfort Suites Rochester Henrietta University Area

Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Monroe Community College and 6 minutes from Erie Canal
  • Pets welcome for a fee
Comfort Suites Rochester Henrietta University Area offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Comfort Suites Rochester Henrietta University Area also features gift shops/newsstands, a picnic area, and coffee/tea in common area. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 289 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 180 out of 1003 reviews
Rating 4 - Poor. 140 out of 1003 reviews
Rating 2 - Terrible. 167 out of 1003 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and quiet. Breakfast was good. Very good overall.
Stayed 2 nights in Jan 2026

6/10 Okay

Kaitlyn

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff was nice! There was some staining on the bedding and pull out couch mattress.
Stayed 1 night in Jan 2026

4/10 Poor

Steven

Liked: Cleanliness, staff & service, amenities
The rooms were clean and nice. Problem was the sink in the bathroom would hold water. Maintenance man came and said the clog was deep in the like. Sink still held water. There was no tv remote. Got one from the desk and it still don’t work even though I programmed it to the tv. The cable was an issue. There was no way to close the curtains to make it darker in the room while I sleep. Not my any channels worked. Would not likely stay again
Stayed 2 nights in Jan 2026

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, staff & service
The cable service is not working and no reason given. Not expected to be fixed, so that's a real problem. The ice maker was not working, no expectation of being repaired.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nacomus

Stayed 1 night in Jan 2026

6/10 Okay

Rudy

Travelled with family
Liked: Staff & service
Did not have the. Breakfast. There was a wierd smell in the room. 2nd day did sone investigation and found it was coming from microwave. Somone must of burned something in it. Facility starting to look run down and in need of a refresh.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanna

Stayed 1 night in Jan 2026

10/10 Excellent

Shanita

Stayed 1 night in Jan 2026

2/10 Terrible

Pareesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big but the sheets, curtains or the pillow covers were not clean. Complaining was offered another room and that was even worse. Food was over even before 8:30 and was not replenished. Coffee was cold. Best part was parking I guess
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
My only complaint is that the furnishings look a bit worn and old fashioned -- but overall, I liked the property and I would stay there again. I felt safe at all times, staff was respectful and helpful, good wi-fi, nice indoor pool, free breakfast with many choices, convenient parking. My room and the common areas were very clean. Location is convenient to expressway and East Henrietta Road, West Henrietta Road and Jefferson Road, where there are many stores and restaurants.
Stayed 6 nights in Dec 2025

10/10 Excellent

Christine

Stayed 9 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good safe clean basic hotel with huge rooms for a good price, would stay here again.
Stayed 2 nights in Jan 2026

6/10 Okay

Krista

Stayed 2 nights in Jan 2026

8/10 Good

Larry

Liked: Cleanliness, staff & service
Family holiday trip 5 days. Breakfast was good and Gabrielle did an excellent job. Staff was good and Price eas good. Breakfast chairs are old and worn but still usable and comfortable. Clean place, we would stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, excellent breakfast and staff eas very friendly
Stayed 10 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was simple but efficient
Stayed 1 night in Dec 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The place looked like it hasnt been updated in many years. Had one set of sheets left but no extra blankets. Stay somewhere else.
Stayed 1 night in Dec 2025

6/10 Okay

Lori

Travelled with family
It was comfortable enough and was conveniently located. Felt safe and parking was safe. Christmas gifts were still in the car the next morning. Pool was cold and gym was in poor condition. Fresh towels were not left nor were old towels taken on Saturday of our stay.
Stayed 4 nights in Dec 2025

8/10 Good

Chris

Travelled with family
Disliked: Property conditions & facilities
Breakfast was below average. Parking was easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patty (Patricia)

Stayed 1 night in Nov 2025

10/10 Excellent

Nacomus

Stayed 1 night in Dec 2025

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025

10/10 Excellent

Vimari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Nelson

Stayed 1 night in Dec 2025