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Hampton Inn & Suites Rochester Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant
Creator video
Exterior
Bar (on property)
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Park Avenue
    ‪3 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Rochester Downtown

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with a safe and a hairdryer. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the local sightseeing
  • 6 minutes by foot from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served a free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton & Suites Rochester

Hampton Inn & Suites Rochester Downtown Hotel

Hampton Inn & Suites Rochester Downtown Rochester

Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 527 out of 658 reviews
Rating 8 - Good. 89 out of 658 reviews
Rating 6 - Okay. 29 out of 658 reviews
Rating 4 - Poor. 7 out of 658 reviews
Rating 2 - Terrible. 6 out of 658 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

James

Stayed 1 night in Feb 2026

10/10 Excellent

Linwood

Stayed 2 nights in Feb 2026

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026

10/10 Excellent

Jowita

Stayed 2 nights in Feb 2026

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Everything was perfect!
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Gary

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Amazing buffet breakfast, rooms were clean, easy parking. Pool was clean and nice! Easy access to The Strong Museum, 1 minute walk across the street.
Stayed 2 nights in Feb 2026

8/10 Good

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, great location
Stayed 1 night in Feb 2026

6/10 Okay

Karissa

Stayed 2 nights in Feb 2026

10/10 Excellent

Krista

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and clean room. Excellent ans fast check in. Parked right across from the strong museum. If there is no parking you can use the parking garage at strong and get ticket validated. Very accommodating and child friendly. Loved it!
Stayed 1 night in Feb 2026

6/10 Okay

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had an easy check in, and the rooms were very clean. Needs improvement: Customer service needs improvement, breakfast was understaffed, difficulty finding staff for replenishment during breakfast. Staff seemed, flustered during breakfast, breakfast time was very understaffed, the garbage bins were overflowing. Would have appreciated the option for plain egg omelette as folks have pepper allergies. Also with a variety of ages at the pool many older kids were diving around the smaller children. As a family friendly hotel this should be monitored better. Also the pool looking a bit murky almost every day.
Stayed 2 nights in Feb 2026

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location to strong museum
Stayed 2 nights in Dec 2025

10/10 Excellent

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, great location.
Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Feb 2026

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was great. Breakfast acceptable
Stayed 2 nights in Feb 2026

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facilities were clean
Stayed 1 night in Feb 2026

10/10 Excellent

wenzhuo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, but the cleaning staff seemed to have overlooked the minifridge, which still contained leftover food from the previous guest. Unfortunately, the food had gone bad, leaving a foul odor. I chose not to bring it to the hotel staff's attention and instead quietly disposed of it myself. Apart from this minor hiccup, my stay was pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Came to Rochester for the strong museum and chose this hotel due to its proximity. Check in and check out were both very easy and fast, the room was spotless. The breakfast buffet in the morning was great for the kids. We had dinner at Lila’s and I loved that they had a kids menu; we did not have time to use the pool during our stay but it looked great. Overall we enjoyed our stay and highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Jessie

Stayed 2 nights in Feb 2026

10/10 Excellent

Michael, Shinglehouse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed two nights. About to leave for the airport. Am very much impressed with the hotel, its spotless rooms and the wonderful team: Kevin, Lori and Tanner. I highly recommend the place.
Stayed 2 nights in Feb 2026

10/10 Excellent

bryce

Stayed 1 night in Feb 2026