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Hampton Inn & Suites Rochester Downtown

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Rochester Downtown

An outdoor café with tables and chairs, a sofa, and hanging pendant lights.
Creator video
A modern indoor swimming pool with clear glass walls, lounge chairs, and a table with chairs.
A modern hotel entrance with a blue sign reading "Welcome," a parking area with handicapped parking, and a flagpole with an American flag.
A modern bar area with a long counter, bar stools, and a large display screen.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
101 South Union Street, Rochester, NY, 14607
  • Place, Strong
    ‪3 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Eastman School of Music
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a bed, desk, chair, TV, and large windows offering a city view.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a white sink, mirror, and toilet. There is a small green stool with towels and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, desk, chair, TV, and large windows offering a city view.

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings and trees.

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a white sink, mirror, and toilet. There is a small green stool with towels and a framed picture on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings and trees.

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

A modern hotel room with a grey sofa, a red armchair, a coffee table, a TV, a desk with a chair, and a kitchen area with a microwave.

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

A hotel room with a bunk bed, a desk with a computer, a chair, a window with blinds, and a wall-mounted light fixture.

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a wooden desk with a flat-screen TV, a chair, a clock, and a framed cityscape picture.

Room, 2 Queen Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(50 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern hotel room with a shower, a bed with two pillows, a desk, and a large window with a city view.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, a window with a view, and a wall with colorful decor.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a wooden desk with a flat-screen TV, a chair, a clock, and a framed cityscape picture.

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Rochester Downtown

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge and a 24-hour front desk.
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with a safe and a hairdryer. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn & Suites Rochester Downtown gets high marks from our customers. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the local sightseeing
  • 6 minutes by foot from Strong and a 4-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Art Deco Rochester hotel.

Guests are served a free buffet breakfast daily.
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 710 reviews
Rating 8 - Good. 95 out of 710 reviews
Rating 6 - Okay. 32 out of 710 reviews
Rating 4 - Poor. 10 out of 710 reviews
Rating 2 - Terrible. 7 out of 710 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent to stay in!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Myrra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and nice rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location; staff was helpful and allowed for an early check in. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with the kids to go to the Strong museum - can't beat the location. Lila's the restaurant was also delicious!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year because of how great it is and how convenient it is to go to the Strong Museum next door.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

mingtao

Liked: Cleanliness, staff & service, amenities
so nice hotel, best one
Stayed 1 night in May 2026
Verified review

10/10 Excellent

santina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, close to downtown, amazing food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! Breakfast was great! Staff was great and friendly! Definitely will be staying again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, great location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, amenities
Clean rooms, great location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ho-Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hoonjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Kind staff, Good breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, close to strong museum.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The location was very convenient. The staff was friendly and attentive. The breakfast was plentiful and full of delicious options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel compared to other hotels in down town Rochester that I have stayed in. Modern and clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very close to the strong museum.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026