Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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Terrace/patio
Suite, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room | Flat-screen TV
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
999 Jefferson Road, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪18 min walk‬
  • Place, Marketplace Mall
    ‪20 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Queen Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

One-Bedroom Queen Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Premium King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Similar properties

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized fridge/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Rochester Henrietta, NY. During your stay, you'll be within walking distance of Monroe Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Strong Memorial Hospital and 7 minutes from University of Rochester
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very Clean! Friendly Staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Feb 2026

10/10 Excellent

Teresa

Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

The room was clean and well appointed. Staff were friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, amenities
Extremely loud two nights. The first night there were kids running and yelling all night long. The second night there was running upstairs and what sounded like loud music next door. I finally gave up and contacted the front desk. It took multiple times to get the music to go away and it was well after 11. We got no sleep as the running started upstairs early in the morning.
Stayed 3 nights in Feb 2026

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities
The room set-up. I stayed in 1 bed kingsize. This room had dishwasher, kitchen sink, microwave, refrigerator and ect. I really like the room amenities. I didn't have time to enjoy the hotel as a whole. I do know when I go out state I'll be looking for a home2 suites hotel.
Stayed 1 night in Feb 2026

8/10 Good

brenda l

The heating/ air conditioner wasn’t installed correctly and there was a snow drift in the room across the floor next to the bed. We used towels and extra blankets to try and block the draft. I think we should have gotten a discount or refund. The staff offered to change rooms but we had already unpacked and my husband is disabled.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and quiet
Stayed 3 nights in Jan 2026

8/10 Good

Brooke

Business traveller
Liked: Cleanliness, amenities
Only complaint is noise above and around me. Walls are not soundproofed enough.
Stayed 4 nights in Jan 2026

8/10 Good

William

Stayed 3 nights in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place...pool fitness breakfast all excellent
Stayed 1 night in Dec 2025

2/10 Terrible

peng fei

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
If your room is facing the street, you’ll hear every single car pass by and you won’t be able to sleep. The pillows are horrible and goes flat. The blankets are thin and not comfy. The breakfast has very little selection, the eggs are dried hard. If you go late, there will be no more bacon, no more bagels, no more oatmeal, The front desk is not helpful at all explaining the bill etc. Altogether We had booked 2 rooms here and had a horrible experience in every aspect.
Stayed 2 nights in Dec 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and accommodating staff. Great breakfast in the morning. One room suite with kitchen was a nice setup
Stayed 1 night in Dec 2025

8/10 Good

Jorge

Liked: Staff & service
Ok rooms, clean. I’d improve the main area, especially outside where the chairs are
Stayed 1 night in Nov 2025

2/10 Terrible

Mark R

Disliked: Cleanliness, property conditions & facilities
Not a very good place to stay
Stayed 4 nights in Oct 2025

6/10 Okay

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

6/10 Okay

Sohail, Westford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Too noisy on the floor above during our entire stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was very friendly. Conveniently located to shopping and dining areas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed mu stay and i always do
Stayed 1 night in Nov 2025

4/10 Poor

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Raymond, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was safe and secure… The staff were very friendly and helpful.. Breakfast was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Norman

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was nice room was clean but the mattress was like a Medieval torture device. Worst bed ever. Also the breakfast in morning could use some work. Everything was old, dried out and cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, great service!
Stayed 1 night in Nov 2025

10/10 Excellent

Bohye, Fort Lee

Stayed 3 nights in Oct 2025