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Homewood Suites Rochester Henrietta

3.0 star property

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Photo gallery for Homewood Suites Rochester Henrietta

Lobby sitting area
Reception
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area | 42-inch TV with cable channels
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2095 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Bedroom Suite, Two King Beds, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

1 King Mobility Accessible Bathtub Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Two-Bedroom Suite

  • Sleeps 6

Suite With 2 Queen Beds And Bathtub-Mobility Accessible-Non Smoking

  • Sleeps 6

Mobility Access Two Bedroom Two King Suite with Roll in Shower

  • Sleeps 6

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About this property

Homewood Suites Rochester Henrietta

Hotel with an indoor pool, near Fair and Expo Center
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites Rochester Henrietta gets high marks from our customers. During your stay, you'll be within walking distance of Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Fair and Expo Center and a few minutes from Monroe Community College
  • Cats and dogs welcome for a fee
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in common area, and laundry facilities. For a fee, parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 5 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 455 out of 916 reviews
Rating 8 - Good. 234 out of 916 reviews
Rating 6 - Okay. 118 out of 916 reviews
Rating 4 - Poor. 56 out of 916 reviews
Rating 2 - Terrible. 53 out of 916 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good, there was enough choice and variety however lack of low calorie options for example the yoghurt and more fruit options however it was free and it was hot. There was plenty ans the service was very very good.
Stayed 5 nights in Oct 2025

8/10 Good

Heather

fairly clean but a bit worn furniture
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selections were great! The staff were friendly and helpful. Great facilities!!
Stayed 3 nights in Oct 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all fine, wasn’t in the room much. Did find it not as clean as expected
Stayed 2 nights in Oct 2025

10/10 Excellent

Vicki

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay. Convenient. Clean. Staff were wonderful. Will stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the clean, well-furnished room, and the breakfast was a great start to the day.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good with lots of options, eggs, waffles, pastries, overnight oats juice and milk The room was very nice Would definitely stay here again
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service
Just a bad experience with check in. The room was fine but we arrived for check in and they had a computer glitch. Lady at front desk was doing everything she could including calling managers at home to get help to no avail. The facility was good except for the check in due to the system issue. There were other issues during check in that just made things worse.
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 3 nights in Sep 2025

8/10 Good

Linda

Stayed 2 nights in Oct 2025

10/10 Excellent

Yarixa, Rochester

Liked: Property conditions & facilities
Good very good
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was at 3pm. We arrived at 3:45. And our room was not ready for another 45 minutes, very disappointing after a long drive. All the dishes were in the dishwasher we had to put them away.
Stayed 1 night in Oct 2025

2/10 Terrible

Dina

Travelled with group
Liked: Amenities
Disliked: Staff & service
No one was at the front desk when we got here and even after calling the hotel it took several minutes to get someone to the front desk. Our service person was slow and not very attentive. When we asked if we could have a room close to our friends she replied our room wasn’t scheduled yet. We ended up on a different floor as far from the elevator as was possible. Our bed looked as though someone had been laying on it before we got there.
Stayed 1 night in Oct 2025

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rae Anne

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pets are welcome
Stayed 1 night in Sep 2025

2/10 Terrible

William

Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
30 mins past check-in and room was not ready. Breakfast was not a great variety or quality.
Stayed 4 nights in Sep 2025

6/10 Okay

Timothy

Stayed 2 nights in Sep 2025

8/10 Good

Carole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

A good facility. Floors and surfaces in the room could be cleaner. Pans were unusable, very scratched teflon, should be thrown out. Staff was helpful and friendly. Breakfast was good. Wish they would not charge for parking, it's a "money grab".
Stayed 3 nights in Sep 2025

10/10 Excellent

Tiffany, danvers

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
They need to fix room 307!!! Sinks that pool up.... entry door with broken seal so the hall light is shinning in the room and we had to cover it with towels... the furnace is so loud... it wakes us up (but the blessing is that it worked!)... front counter staff very nice
Poor running/drain
Door seal need replaced.... durning the night it's like the sun shining thru it
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

TAMI, LANDENBERG

Travelled with family
Disliked: Staff & service, amenities
Rude staff. Broken lights in bathroom. No one would change my room or fix the lighting.
Stayed 2 nights in Sep 2025

4/10 Poor

Vicki

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave 5 stars on all the questions asked. However, when we checked in, we were told they have implemented an $8 parking fee. Come on!! In Henrietta, NY?? A few to park your car when you paid a good price for a room for one night?? Not happy. Got in room. Fridge had no ice. Went to front desk and she took me into the kitchen and gave me ice. She said I should activate ice maker in fridge. That older fridge did not have an ice maker! Received a text from hotel asking how our stay was going. Expressed my feelings about parking fee and no ice maker. Said I was going to complain about the extra fee to corporate. I plan to. We were happy that they waived the parking fee because of my trouble getting ice. Also, do they give the less desirable rooms to people who book through Expedia???? I tend to think so. We will not be staying at this hotel again (we stay there while visiting family in Rochester). We have stayed many times and have always had a good experience. It saddens me because we love this suite hotel.
Stayed 1 night in Sep 2025