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Homewood Suites by Hilton Rochester/Henrietta

3.0 star property

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Photo gallery for Homewood Suites by Hilton Rochester/Henrietta

Lobby sitting area
Reception
2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area | 42-inch TV with cable channels
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2095 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Bedroom Suite, Two King Beds, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • 107 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

8.0 out of 10
Very good
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Homewood Suites by Hilton Rochester/Henrietta

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Homewood Suites by Hilton Rochester/Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites by Hilton Rochester/Henrietta gets high marks from our customers. During your stay, you'll be close to Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Rochester/Henrietta offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Homewood Suites by Hilton Rochester/Henrietta also features barbecue grills, coffee/tea in common area, and laundry facilities. For a fee, parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Up to 5 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites by Hilton Rochester/Henrietta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 930 reviews
Rating 8 - Good. 237 out of 930 reviews
Rating 6 - Okay. 118 out of 930 reviews
Rating 4 - Poor. 58 out of 930 reviews
Rating 2 - Terrible. 54 out of 930 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, amenities
Stay was very comfortable and nice and clean
Stayed 1 night in Dec 2025

6/10 Okay

michel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was basly clean, found old paie of socks, jewelry beads all over the place ( we were with a crawling baby). Nothing more to say ….
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great, and the property was well maintained.
Stayed 2 nights in Nov 2025

8/10 Good

W Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. However, it was 57F when we got in (late) and it was after midnight before it got up to a comfortable temperature. And the floor never warmed up! Also, the parking fee took me by surprise.
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the room is and convenient with a small kitchen and full fridge.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice room, friendly staff, good breakfast! Only negative issue we would comment on is the hall carpeting. We can only assume it’s going to be replaced soon?
Stayed 3 nights in Nov 2025

10/10 Excellent

Rashon

Stayed 2 nights in Nov 2025

10/10 Excellent

Feyisara

Liked: Cleanliness, staff & service, amenities
Yes thank you. Great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was overall fairly dirty. There were stains that looked like throw up on the main floor by the elevator that was not cleaned for our 3 day stay. The pool was freezing. We had to ask them to turn the temperature up. They did a little bit it was still VERY cold especially for an indoor pool. The pull out couch was not fitted with sheets, had to ask the front desk for new ones, and they made me go down and get them, had to send him back to the store room 3 times because he kept coming back without all the items required to make a bed. Breakfast was good. As expected for an included breakfast.
Stayed 2 nights in Nov 2025

4/10 Poor

Cory

Stayed 2 nights in Nov 2025

6/10 Okay

Joann

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat there
Stayed 1 night in Nov 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, amenities
Old dirty carpeting in hallways, dingy lighting, part of ceiling was breaking down in the room, pillows so flat you would need 6 to combine into one decently supportive one, bathtubs not clean, old and run down. Only redeeming factor was the breakfast area looked nice. Will NOT be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lyudmila

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good!
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Stayed 1 night in Oct 2025

8/10 Good

Mikayla

Liked: Staff & service, property conditions & facilities
Staff was extremely kind and accommodating, but rooms weren’t exceptionally clean.. my suite had a few creepy crawlies hanging around on the walls.
Stayed 1 night in Nov 2025

2/10 Terrible

Shy Lynn, Rochester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Nov 2025

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kaleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, we did not get breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Shalayna

Stayed 1 night in Oct 2025

6/10 Okay

Crystal

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Door frame off and a 1 inch gap at top of entry door. Trash in kitchen can. However bed and bathroom were clean.
Door with damaged frame and entry
Trash in kitchen can
Large stains on curtains.
Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025