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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Food and drink
Rooftop terrace
Deluxe Room, 1 King Bed | View from room
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Gym

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Via Nazionale
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Comfort Triple Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

Premium bedding, memory-foam beds, minibar, in-room safe

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(230 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort king Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed) | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

Premium bedding, memory-foam beds, minibar, in-room safe

Small Room

  • Sleeps 2

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room - two levels

  • Sleeps 2

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About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, 6-minute walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1026 out of 1576 reviews
Rating 8 - Good. 384 out of 1576 reviews
Rating 6 - Okay. 123 out of 1576 reviews
Rating 4 - Poor. 27 out of 1576 reviews
Rating 2 - Terrible. 16 out of 1576 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Breakfast was good. Area was convenient to walking to various sites. Balcony was very nice to sit on at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied overall
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t use the breakfast service but it seemed to offer a lot of options.
Stayed 2 nights in Oct 2025

6/10 Okay

Suzanne, Edison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Termini station but that’s about all i can say about the area. We were inly there for two nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorcas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It was a great location and nice Best Western
Stayed 2 nights in Oct 2025

8/10 Good

Paul F.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had a unique problem with the hotel room… There was a flashing light in the room all night. Without that, it would’ve been five star
Stayed 3 nights in Oct 2025

8/10 Good

Teressa

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

2/10 Terrible

Tie

Stayed 5 nights in Oct 2025

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room and shower, great breakfast
Stayed 4 nights in Sep 2025

6/10 Okay

aw

Travelled with family
Disliked: Amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugenia

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated older hotel. Very cozy and comfortable. The hotel saved the day by arranging transport to the cruise terminal during the transportation strike. Very kind and friendly staff. Great breakfast with plenty of American options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose A.

Liked: Amenities
Great place to stay convenient location , easy to get to all monuments.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great food options, close to the most famous landmarks of Rome. Neighborhood invites to walk around.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda, St Jacobs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, breakfasts nearby, walkable from train station.
Stayed 3 nights in Sep 2025

10/10 Excellent

YIJEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walkable to major tourist sites. Close to central train station - easy acccess to metro, buses and train. Loved breakfast buffet and water dispenser. Professional staffs.
Stayed 4 nights in Sep 2025

8/10 Good

Zheyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- friendly staff even with crowded people
Stayed 2 nights in Sep 2025

8/10 Good

Zheyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- close to the train station, very convenient transport. However the neighbourhood is full of tourists. It's near the train station, anyways. - nice staff. the receptionists help us to change rooms because of personal preferences. - rooms are clean and okay. it's not new though. - breakfast are good, in particular the freshly made omelette and coffee.
Stayed 1 night in Sep 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located near the train station
Stayed 2 nights in Sep 2025

10/10 Excellent

Larry, Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft beds, rooms in great condition with good amentities and comfort. Full breakfast options. The rooftop restaurant had a nice view, but the food there was not superior.
Stayed 2 nights in Sep 2025